- My Forums
- Tiger Rant
- LSU Recruiting
- SEC Rant
- Saints Talk
- Pelicans Talk
- More Sports Board
- Fantasy Sports
- Golf Board
- Soccer Board
- O-T Lounge
- Tech Board
- Home/Garden Board
- Outdoor Board
- Health/Fitness Board
- Movie/TV Board
- Book Board
- Music Board
- Political Talk
- Money Talk
- Fark Board
- Gaming Board
- Travel Board
- Food/Drink Board
- Ticket Exchange
- TD Help Board
Customize My Forums- View All Forums
- Show Left Links
- Topic Sort Options
- Trending Topics
- Recent Topics
- Active Topics
Started By
Message
Costa Del Mar warranty question
Posted on 6/10/20 at 1:08 pm
Posted on 6/10/20 at 1:08 pm
I have a pair of brines and the rubber has come off in sections. My other pair, the harpoons, has a temple that will not screw in.
Are both cases covered under warranty?
Are both cases covered under warranty?
Posted on 6/10/20 at 1:16 pm to dutchtiger
How old are they? I have had like 50/50 luck with getting free warranty work at costa. Worst case scenario you get some really cheap replacements
Posted on 6/10/20 at 1:16 pm to dutchtiger
quote:
I have a pair of brines and the rubber has come off in sections. My other pair, the harpoons, has a temple that will not screw in. Are both cases covered under warranty?
Probably not anymore..at one time they would have been. They require the receipt now and charge for warranty work. I have quit them...I have been a loyal customer for years and I will continue to back door their lifetime warranty as long as Amazon sales the identical frames and lenses but I will not be buying any additional products. They no longer honor the original lifetime warranty.
Posted on 6/10/20 at 1:18 pm to dutchtiger
I just submitted a warranty request on Monday and they replied today. The rubber on mine had separated from the frame in the entire nose area. Mine were covered although they were a discontinued model so they gave me a free pair of a similar model. Can't comment on the other issue.
Edit: I did not have my receipt but they covered it.
Edit: I did not have my receipt but they covered it.
This post was edited on 6/10/20 at 1:19 pm
Posted on 6/10/20 at 3:05 pm to dutchtiger
I sent in a pair that was about 5 years old, all the rubber had come off. They fixed and sent back that was last year and they still working fine. I think i went to their website and filled a form out and put it in the box when i mailed it. It took 2 wks maybe, but this was before the corona.
Posted on 6/10/20 at 3:17 pm to dutchtiger
2 months ago i sent 2 pair back. One pair was a black pair i had for 6-7 yrs. Rubber worn off... amd other was camo pair id had 4-5 yrs. Lost em in woods, found em 3 days later. Squirrel chewed legs up. No receipt for either, and they replaced with 2 brand new pair of my choice because they didnt make those anymore. I just paid shipping
Posted on 6/10/20 at 3:48 pm to dutchtiger
I've been sending in Costas for years and they always repair it as long as the lens is not the issue. I've sent the same pair in about 5 times over several years and they always put my same lens on a new frame at no charge besides the initial 10 bucks. The last time I sent them in they gave me an entirely new pair, same style.
I sent one pair in once with one shattered lens and they gave me a replacement price. It wasn't worth it so they just sent them back.
Edit: I never had a receipt but once you create an account with them, all of your past repairs show up so I guess they just take all of that inforation.
I sent one pair in once with one shattered lens and they gave me a replacement price. It wasn't worth it so they just sent them back.
Edit: I never had a receipt but once you create an account with them, all of your past repairs show up so I guess they just take all of that inforation.
This post was edited on 6/11/20 at 8:00 am
Posted on 6/10/20 at 5:40 pm to dutchtiger
I just had the earpiece break off on my pair of fisch's and sent in a repair form. I listed them as not under warranty, they sent me a reply a few days later saying they were covered. Said my model was discontinued so I got to pick out a similar pair.
Posted on 6/10/20 at 9:17 pm to dutchtiger
Just had two pairs covered in full. One being the rubber nose piece came off. Both were discontinued so let me choose whatever pair I wanted. Great experience as usual.
Posted on 6/11/20 at 1:44 pm to dutchtiger
People don't like it when you talk negatively about costas but I had a lense crack on a brand new pair a few weeks ago. I was wearing them and heard a pop .. anyway I sent in all the info and pictures.. you could still read brine in white on the inside. Thats the first thing to wear off. I got a offer to fix them for 179.. i paid 169 for them . I'M currently look for a different brand with glass lenses.
Posted on 6/17/20 at 1:00 pm to dutchtiger
should be fine. the rubber was worn off on mine and I paid the 20 bucks and got a brand new pair. this is the second brand new pair they sent me. My first pair had a loose screw and scratched lenses.
Popular
Back to top
Follow TigerDroppings for LSU Football News