Maybe its my past or current phones -iPhone or s4 (current). But I've had zero success at making a deposit through taking a picture. I dont get many checks - one a month maybe, just I'd like to have this option work once.
#banghead

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Posted by GoCrazyAuburn

Member since Feb 2010

34912 posts

Posted on 7/11/14 at 4:04 pm to Gorilla Ball

Works every time I do it

What bank do you use?

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Posted by nelatf

NELA

Member since Jan 2011

2296 posts

Posted on 7/11/14 at 4:12 pm to Gorilla Ball

It is not your phone - it is chase.

When taking the picture, get close enough that a small part of left and right boarders do not show....snap the pic...for some reason when chase's software processes the pic it make it smaller - and the numbers are not picked up correctly it at all.

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Posted by robbykidd

Tulsa

Member since May 2011

1379 posts

Posted on 7/11/14 at 4:12 pm to Gorilla Ball

I use a 4s as well. Make sure the background is really dark. I have a dark wood desk that I take them on...works every time. Tried a few on a light colored counter and it was hit n miss whether it would get accepted.

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Posted by Joshjrn

Baton Rouge

Member since Dec 2008

27197 posts

Posted on 7/11/14 at 4:59 pm to Gorilla Ball

5s with Ally and never had an issue, other than a reimbursement check from work that had an odd layout.

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Posted by rintintin

Life is Life

Member since Nov 2008

16196 posts

Posted on 7/11/14 at 5:41 pm to Gorilla Ball

I've only had one issue with Whitney where it couldn't pick up the amount no matter how many times I tried for some reason. Other than that one time I've had no problem with it and love it. Eliminates an errand.

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Posted by TigerDeBaiter

Member since Dec 2010

10268 posts

Posted on 7/11/14 at 6:34 pm to Gorilla Ball

I use the chase app to deposit checks any time I get one. Never had a problem.

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