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Message
Trying to convince my in-laws they should get faster internet...
Posted on 7/26/15 at 2:10 pm
Posted on 7/26/15 at 2:10 pm
They said their computer is slow and videos don't load so they need a new computer... Note: some sort of DSL.
Yeah, it's the computer:
Yeah, it's the computer:
3
Posted on 7/26/15 at 3:14 pm to poochie
This equipment would be faster.
Posted on 7/26/15 at 3:20 pm to poochie
If they're in an area with LTE or reasonable 4G coverage, one way to convince them would be to show how quickly videos load on their computer when tethered to your smartphone.
Posted on 7/27/15 at 7:34 am to poochie
Verify what speed they are paying for. If they are paying for a higher speed, then have the ISP come out and check the lines and modem.
My sister in Baton Rouge complained that it took 10 minutes to log into her email. She was paying for 6 mbps. Her computer used to zip along pretty fast. I had her call the ISP and they found a squirrel had eaten thru the outside cable and she got the speeds you list above. Now she is very happy and no longer complains.
Last year she had a modem problem which the ISP replaced free of charge.
The point is that if the computer processes non-internet things okay, then you need to have the ISP verify their service is working okay to the modem.
My sister in Baton Rouge complained that it took 10 minutes to log into her email. She was paying for 6 mbps. Her computer used to zip along pretty fast. I had her call the ISP and they found a squirrel had eaten thru the outside cable and she got the speeds you list above. Now she is very happy and no longer complains.
Last year she had a modem problem which the ISP replaced free of charge.
The point is that if the computer processes non-internet things okay, then you need to have the ISP verify their service is working okay to the modem.
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