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Problem with HBO Now on AppleTV

Posted on 8/29/16 at 7:19 pm
Posted by hedgehog
Prairieville
Member since Oct 2006
2271 posts
Posted on 8/29/16 at 7:19 pm
One of my AppleTVs won't play HBO Now. My other two appletvs play HBO Now just fine. I restored it but it didn't help.

I can open HBO Now and select movie or series. But when I choose say Sopranos, the screen just says "accessing HBO" with a spinning circle.
Posted by colorchangintiger
Dan Carlin
Member since Nov 2005
30979 posts
Posted on 8/29/16 at 7:35 pm to
What gen?
Posted by hedgehog
Prairieville
Member since Oct 2006
2271 posts
Posted on 8/29/16 at 7:49 pm to
2nd I think
Posted by Jimbeaux28
Baton Rouge
Member since Jun 2007
4051 posts
Posted on 8/30/16 at 7:41 am to
Have you tried restarting the AppleTv?
Posted by FuzzyBearE
Baton Rouge
Member since Jul 2016
449 posts
Posted on 8/30/16 at 2:04 pm to
I had that.

Sign out and select restart from the apple menu.

Then try signing back in and see if it works.

Posted by hedgehog
Prairieville
Member since Oct 2006
2271 posts
Posted on 8/30/16 at 9:05 pm to
I did a full restore; and had to sign back in and that didn't fix the issue.
Posted by FuzzyBearE
Baton Rouge
Member since Jul 2016
449 posts
Posted on 8/31/16 at 9:57 am to
Well Darn - Sorry I'm out of suggestions...
Posted by hedgehog
Prairieville
Member since Oct 2006
2271 posts
Posted on 9/1/16 at 6:29 am to
I will continue to search for answers.
Posted by colorchangintiger
Dan Carlin
Member since Nov 2005
30979 posts
Posted on 9/1/16 at 7:44 am to
I'll try to check my box this afternoon. Maybe it no longer works on the gen 2?
Posted by hedgehog
Prairieville
Member since Oct 2006
2271 posts
Posted on 9/5/16 at 9:29 pm to
Did it work on your gen 2?
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