Need a cloud based Customer info and calendar/schedule app

I'm totally fine with not using the access db anymore (although it will be a pain in the arse to transfer all of the info). I just want something that is easy to use, and offers at minimum the features we currently have.

We actually are using Zoho as an order entry program for when we need to order sales literature throughout the company. Been using it for about a year and it has been great. That's actually why we are looking at replacing the access db.

It's company made. small-medium sized businesses is are target market but churches and non profits use it as well.

You can tag/group your contacts into different categories and mass email or text to those tagged groups, individual texts or mass to everyone.

We also put the contact (scheduler, call me back or forms) software on your website, business Facebook page, yahoo local and other local map listings who can add the software. And when people use this function to contact you, it auto-adds their info to the cloud for future contact.

The package also includes an account with Yext. BasicAlly if you go into our app and upload pictures or update hours, it would communicate the change to Google, YaHoo, Yelp, Bing and about 70 other local listing sites.

It's pretty cool to be honest.

How many texts/emails would you need to send per month? How many contacts?

I know salesforce would have everything you'd need. They have an app that's pretty easy to use and they can do about everything if you are willing to pay for it. It just gets expensive compared to small programs like what I had originally posted but that promotion sofitware I first mentioned doesn't sound like the correct program for you. My company uses salesforce for our internal management.