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Started By
Message
iPhone developing a case of "Touch Disease"
Posted on 9/6/16 at 12:57 pm
Posted on 9/6/16 at 12:57 pm
My 6+ started showing signs over the weekend, and seems to be approaching the death throes. Out of warranty, since I got it in the first couple of months it was out.
So far, Apple is starting out with charges to fix, but several cases appear on the internet of people getting this waived and units replaced gratis.
Now that a class action lawsuit has been filed, it will be interesting to see how Cupertino responds. It's a known defect.
For now, I will just have to continue with passive-aggressive indignation and hope they do the right thing.
Anybody else out there have better luck getting Apple to step up?
So far, Apple is starting out with charges to fix, but several cases appear on the internet of people getting this waived and units replaced gratis.
Now that a class action lawsuit has been filed, it will be interesting to see how Cupertino responds. It's a known defect.
For now, I will just have to continue with passive-aggressive indignation and hope they do the right thing.
Anybody else out there have better luck getting Apple to step up?
4
Posted on 9/6/16 at 1:10 pm to Ag Zwin
quote:I read that they are replacing units with refurbs, which have the same design problem and many already have symptoms of failure.
several cases appear on the internet of people getting this waived and units replaced gratis.
Posted on 9/6/16 at 1:17 pm to Korkstand
quote:
I read that they are replacing units with refurbs, which have the same design problem and many already have symptoms of failure
here comes sg_geaux and gfunky to explain how apple's team of excellence did some custom soldering and TLC to the phones to ensure those units dont have the same problem.
Posted on 9/6/16 at 1:24 pm to CAD703X
But before that, CAD703X is here to throw some shade on anything related to Apple products.
Posted on 9/6/16 at 1:41 pm to Footbaw
Posted on 9/6/16 at 1:45 pm to ellunchboxo
Posted on 9/7/16 at 6:48 am to Ag Zwin
Mine died over a month ago due to this. Out of warranty too. They offered to replace mine with a 6s plus for $600. Great deal.
Posted on 9/7/16 at 8:29 am to TheBob
quote:
Mine died over a month ago due to this. Out of warranty too. They offered to replace mine with a 6s plus for $600. Great deal.
If you are one of those that upgrade every time there is a new model, maybe this is a good deal. If (like me) you tend to go 2-3 iterations between upgrades, this just sounds like them making more money off an inherently flawed design.
I have never signed on to a class action lawsuit in my life, and have never (knowingly) redeemed an award when I got pulled into one. This may change that.
Posted on 9/7/16 at 9:15 am to TheBob
quote:do what?
offered to replace mine with a 6s plus for $600. Great deal.
isn't that the MSRP?This post was edited on 9/7/16 at 9:16 am
Posted on 9/7/16 at 12:52 pm to Ag Zwin
My 6Plus developed it a few months back. I ended up mailing it to Apple Pie Repair in Lafayette who soldered a new IC Touch chip on the board and shipped it back. The Apple guys acknowledged it was their most common complaint and only offered me a refurb at a slightly discounted rate. I think I spent $150 for the repair and it took a few days to get my phone back. Not many folks do that kind of solder work.
Posted on 9/7/16 at 7:16 pm to CAD703X
It is. I was being sarcastic. Msrp on my phone was like $899. They offered me $250 for my trade-in. I was like wow awesome deal, and fricking walked out.
Posted on 9/7/16 at 7:38 pm to Ag Zwin
My iPhone 6s ...running fine for 1 plus years..suddenly dies at lunch. Stating out with a purplish hue over taking one corner of the phone, the battery starts draining fast, the screen delve the purple haze all over it and with in 1 hours the screen completely failed.
It gets better... I get home and my niece want to borrow an old samsung beater phone because here iPhone 5 screen suddenly stating to go our today.....hmmmmm
It gets better... I get home and my niece want to borrow an old samsung beater phone because here iPhone 5 screen suddenly stating to go our today.....hmmmmm
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