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Diagnose my android phone's wifi problem, por favor

Posted on 1/3/17 at 4:58 pm
Posted by Jim Rockford
Member since May 2011
98133 posts
Posted on 1/3/17 at 4:58 pm
It will long on to wifi, but intermittently hang while trying to load a website. Sometimes it won't load any website, sometimes it won't load a specific website while others will work. When it does this, apps like FB and others continue to work, and everything works on mobile data.

I've tried multiple browsers, all with the same result.
Posted by kengel2
Team Gun
Member since Mar 2004
30692 posts
Posted on 1/3/17 at 7:12 pm to
Have you restarted the phone? That normally fixes these weird issues.
Posted by Jim Rockford
Member since May 2011
98133 posts
Posted on 1/3/17 at 7:36 pm to
I did. Still did it.
Posted by poncho villa
DALLAS
Member since Jul 2010
17685 posts
Posted on 1/3/17 at 8:07 pm to
tech board.
Posted by gobuxgo5
Member since Nov 2012
10024 posts
Posted on 1/3/17 at 9:52 pm to
Android
Posted by LSUJay13
South Louisiana
Member since May 2008
543 posts
Posted on 1/3/17 at 9:58 pm to
Have you been able to use the network with another device? If no other device is available, try to reboot the router.
Posted by Jim Rockford
Member since May 2011
98133 posts
Posted on 1/3/17 at 10:55 pm to
It's the same on other wifi networks, so it's something about the phone.
Posted by APpaddler
Member since May 2016
123 posts
Posted on 1/4/17 at 7:58 am to
I had a similar issue recently. I ended up backing up the phone and doing a factory reset as a last resort. That ended up working for me. Before you resort to that try powering down both your phone and router and let them sit for 30 seconds or so. Then reboot and see if that works.
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