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Message
Cox Charging for Data Useage in home
Posted on 6/30/17 at 7:44 am
Posted on 6/30/17 at 7:44 am
A friend of my wife's on the Westbank got this email from Cox.
My wife told me last night that this will be applying to all of Louisiana after she did some research. Are there any internet providers in the BR area left that does not do this, that is worth a shite? I'm so damn fed up with this shitty company. Over the last 3 years, my internet monthly rate has gone from $49.99 to $77.99 for no reason other than "annual rate increases".
quote:
We are writing to inform you of an upcoming change to Cox High Speed Internet service in your area related to data usage.
Your Cox High Speed Internet service currently includes a data plan of 1 TB (1,024 GB). Beginning 07/06/2017, if you exceed your monthly data plan we will automatically provide additional blocks of data for $10 per 50 gigabytes (GB), as needed.
To help you get accustomed to this change, you will be provided a grace period for your first two billing cycles after the effective date. You will not be charged if you exceed your data plan during this grace period.
My wife told me last night that this will be applying to all of Louisiana after she did some research. Are there any internet providers in the BR area left that does not do this, that is worth a shite? I'm so damn fed up with this shitty company. Over the last 3 years, my internet monthly rate has gone from $49.99 to $77.99 for no reason other than "annual rate increases".
9
Posted on 6/30/17 at 7:47 am to BugAC
Wish I could get LUS fiber in Lafayette
I'm not even half a mile from their coverage
I'm not even half a mile from their coverage
Posted on 6/30/17 at 7:50 am to BugAC
Have you checked to see if you can get AT&T Fiber? I think there's no cap with that.
Posted on 6/30/17 at 8:09 am to BugAC
Do you actually go over 1TB?
I have never gone over 350GB, but I don't torrent.
I do agree with you in principal that the whole thing is bullshite.
I have never gone over 350GB, but I don't torrent.
I do agree with you in principal that the whole thing is bullshite.
Posted on 6/30/17 at 8:50 am to SG_Geaux
quote:
I have never gone over 350GB, but I don't torrent.
You don't watch much tv or you're not a cord cutter. I have a family with kids so add in tablets and 1-3 TVs streaming basically every night for 3-4 hours and we're right at 1TB a month. Sometimes over, sometimes right below.
It's a shitty move to get some extra $$$ out of cord cutters. The irony is if they just priced their TV packages better and stopped charging 10$ a month for HD service in God damn 2017, they'd probably have more loyal customers.
Posted on 6/30/17 at 9:03 am to BugAC
quote:
A friend of my wife's on the Westbank got this email from Cox.
quote:
BugAC
It's a legit email. I got the same thing 2 days ago. Frustrated. ATT Uverse (non fiber) does the same thing in my area west of New Orleans some.
Posted on 6/30/17 at 9:17 am to BugAC
Eatel Fiber is the tits.
Posted on 6/30/17 at 9:33 am to BugAC
No one should be surprised by this. As customers move away from ISP TV services, they are using more bandwidth which forces ISPs to provide more bandwidth. This falls under the category of: There's No Free Lunch.
Posted on 6/30/17 at 10:24 am to BugAC
How are y'all surprised by this? Cord cutters haulted the cash flow Cox was use to having. So in return, they said ok you don't have to buy our cable but I will start charging you for extra internet data to recover funds.
Cox is doing what a business does, making money.
Cox is doing what a business does, making money.
Posted on 6/30/17 at 10:37 am to SG_Geaux
quote:
Do you actually go over 1TB?
Yes
quote:
I have never gone over 350GB, but I don't torrent. I do agree with you in principal that the whole thing is bullshite.
and that's exactly why data caps are bullshite bc low end users balance out high end users.
Posted on 6/30/17 at 10:39 am to GurleyGirl
quote:
No one should be surprised by this. As customers move away from ISP TV services, they are using more bandwidth which forces ISPs to provide more bandwidth. This falls under the category of: There's No Free Lunch.
why do you keep posting bullshite
I am convinced you work for a big Cable provider
They only make these changes bc the lost revenue on tv services. Them providing more bandwidth doesn't cost them anything when compared to what they charge in overages.
They are trying to force people back towards over priced tv packages with channels we don't need.
Data caps are bullshite and do nothing to improve the network.
This post was edited on 6/30/17 at 10:52 am
Posted on 6/30/17 at 10:45 am to StraightCashHomey21
quote:
Them providing more bandwidth doesn't cost them anything
That simply isn't true.
Posted on 6/30/17 at 10:48 am to MikeBRLA
quote:
That simply isn't true.
True but to these big boys, Cox, Charter, Comcast, etc, it's pennies on the dollar that they charge the consumer.
I'm all for capitalism but at some point it becomes rape.
Posted on 6/30/17 at 10:50 am to MikeBRLA
quote:
That simply isn't true.
them providing bandwidth cost them next to nothing
esp when compared what the charge in overages.
Anyone who is pro data cap is an idiot.
This post was edited on 6/30/17 at 10:52 am
Posted on 7/1/17 at 8:33 pm to StraightCashHomey21
quote:
Them providing more bandwidth doesn't cost them anything
You are delusional. Do you think they spend millions of dollars getting internet to your neighborhood and then only supply 50% of the capacity?
If 10% of customers use 80% of the bandwidth then not much bandwidth is left for everyone else.
The overage charge is to dissuade people from hogging the system.
As Judge Judy says: If you eat the steak then you have to pay for it.
Posted on 7/1/17 at 9:34 pm to ATL-TIGER-732
quote:I would recommend against arguing for data caps on the tech board. You're going to have a bad time.
ATL-TIGER-732
quote:The overage charge is to dissuade people from using cheaper alternatives to cable TV. Preventing users from "hogging the system" is basic traffic management. If their management techniques are not sufficient to provide their customers with adequate service, then it's time to upgrade the infrastructure because they have oversold their services too much.
The overage charge is to dissuade people from hogging the system.
Further, Cox sells you a data rate. If they cannot supply you with the bandwidth rate that they sold you when you want it, that's on them. You should get a refund, not an overage charge.
Posted on 7/1/17 at 9:51 pm to Korkstand
It's bs they don't at least have a deal for bundled users at least
I pay nearly 300 for all three services so I'm nky even a cord cutter and I easily go over 1 tb
This truly makes no sense they tell me most don't use 1 tb So then why are they doing this????
I pay nearly 300 for all three services so I'm nky even a cord cutter and I easily go over 1 tb
This truly makes no sense they tell me most don't use 1 tb So then why are they doing this????
Posted on 7/1/17 at 9:54 pm to ATL-TIGER-732
quote:
The overage charge is to dissuade people from hogging the system.
Cox is so concerned with serving their customers that they provide different levels of data allowed for their customers . . . oh wait.
*(not bothering to go through Cox's website to check if they have changed tiers)
Cox's basic 5 Mbps data cap is 1 TB while their highest non-Gigablast plan (300Mbps?) has a data cap of . . . 1 TB.
So I guess this is to prevent people from hogging bandwidth OR maybe Cox is trying to regain some revenue from the heavy users. Cox used to make enough money off the heavy internet users that they worked around the DMCA rules.
14 Strikes and You’re Out! (Maybe): How Cox Communications Lost its DMCA Safe Harbor
For example (from internal Cox e-mails):
quote:
“Internal info only. Do not forward. After termination of DMCA, if you do suspend someone for another DMCA violation, you are not wrong. However, if the customer has a cox.net email we would like to start the warning cycle over, hold for more, etc. A clean slate if you will. This way, we can collect a few extra weeks of payments for their account. ;-) Once the customer has been terminated for DMCA, we have fulfilled the obligation of the DMCA safe harbor and can start over…. We have some leeway here. But know that once a termination happens, we have fulfilled “safe harbor.” These are not in our procedures as we do not make this information publicly known.”
This post was edited on 7/1/17 at 9:58 pm
Posted on 7/2/17 at 4:24 pm to Korkstand
quote:
I would recommend against arguing for data caps on the tech board.
I never argued for a data cap. The poster asked a question and I answered it.
Posted on 7/2/17 at 6:08 pm to ATL-TIGER-732
You did far more than that. You made a case for data caps being necessary.
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