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Comparable Outlook plugin CRM to Xobni?
Posted on 4/19/16 at 2:35 pm
Posted on 4/19/16 at 2:35 pm
Since Xobni (Outlook Plugin) got whacked by Microsoft, I really miss it. I did hook up with Lookeen. It searches your inbox very fast, but it's quirky and the indexing function seems to slow down my PC. Not nearly as comprehensive/intuitive as Xobni, IMHO
Any alternatives to Xobni? I'm using Outlook 2013.
Any alternatives to Xobni? I'm using Outlook 2013.
This post was edited on 4/21/16 at 10:41 am
1
Posted on 4/21/16 at 2:51 am to tigerpawl
Hi Tigerpawl,
I work for Lookeen and I wanted to see if I could help you out. I'll address your indexing problem first. Initial indexing can take quite a bit of time, depending on the volume and type of data that you're indexing. If Lookeen is taking too many resources and slowing your computer down, you can take those back. Just go to "Options" -> "Index Details" and toggle the speed down there.
Hope that helps and feel free contact us if I can be of further help at: Lookeen Contact
Cheers, Eric
I work for Lookeen and I wanted to see if I could help you out. I'll address your indexing problem first. Initial indexing can take quite a bit of time, depending on the volume and type of data that you're indexing. If Lookeen is taking too many resources and slowing your computer down, you can take those back. Just go to "Options" -> "Index Details" and toggle the speed down there.
Hope that helps and feel free contact us if I can be of further help at: Lookeen Contact
Cheers, Eric
Posted on 4/21/16 at 10:07 am to emTrebe
Eric - I did throttle-down the Indexing Speed to 50%. It was set at about 90%. Let's see what happens.
Lookeen's biggest downside (as I see it) are these...
1. Search results are rendered outside of Outlook in a separate window and not in a sidebar.
2. It can't search Outlook contacts.
3. When you click on a link inside of Lookeen results, it ignores your default browser and always opens in IE. I use Chrome.
4. Ever since I installed Lookeen, I'm always greeted with this prompt (below) *everytime* I start Outlook - although there are no other profiles present AND "Set as default profile" never works/sticks - even when checked.
Upside: it's remarkably fast when compared to Outlook's default search.
It's been so long since I've used Xobni that I can't really say this with great certainty, but Xobni seemed to be more intuitive in that it reconstructed threads from old emails and gave a comprehensive look-back of the life cycle of respective emails. Sort of a historical road map perspective of email conversations - all while inside of the Outlook sidebar. Visually, this was a very nice feature. It also had a nice predictive text feature when you typed names into the recipient field in Outlook emails, although I think Outlook has improved on that since then.
I use Outlook 2013.
Lookeen's biggest downside (as I see it) are these...
1. Search results are rendered outside of Outlook in a separate window and not in a sidebar.
2. It can't search Outlook contacts.
3. When you click on a link inside of Lookeen results, it ignores your default browser and always opens in IE. I use Chrome.
4. Ever since I installed Lookeen, I'm always greeted with this prompt (below) *everytime* I start Outlook - although there are no other profiles present AND "Set as default profile" never works/sticks - even when checked.
Upside: it's remarkably fast when compared to Outlook's default search.
It's been so long since I've used Xobni that I can't really say this with great certainty, but Xobni seemed to be more intuitive in that it reconstructed threads from old emails and gave a comprehensive look-back of the life cycle of respective emails. Sort of a historical road map perspective of email conversations - all while inside of the Outlook sidebar. Visually, this was a very nice feature. It also had a nice predictive text feature when you typed names into the recipient field in Outlook emails, although I think Outlook has improved on that since then.
I use Outlook 2013.
This post was edited on 4/21/16 at 10:27 am
Posted on 4/22/16 at 2:23 am to tigerpawl
Hi Tigerpawl,
Thanks for taking the time to give me some feedback. I'll try and answer your questions, but our support guys are much better than me. I already forwarded all of your suggestions to the development team.
This was actually a feature request that we did many years ago. One of our big customers was using Lookeen to do multiple searches and he wanted it seperate from his email so they could continue using Outlook and jump back to their searches when they found a minute. Some like it, others don't.
This should work. You can send your logfile to our support team and they'll check it out for you.
In Lookeen: Go to "?" menu at the top and select "Send report"
Same. This is a known issue that we're working on. It annoys us too, so I really hope it's fixed in the next update.
We looked at predictive search terms. I agree with you that it's a cool feature, especially since everyone is used to Google's interface. We tested it and found that it got in the way of the SayT (Search-as-you-Type) feature. If we get more requests for it, we may implement it in the future, but the majority of people in our test didn't like it.
One final comment about your "historical roadmap", have you seen the timeline graph at the bottom of your search window? It'll probably help you drill-down into specific conversations.
I hope that helps and thanks again for the awesome feedback! Cheers - Eric
Thanks for taking the time to give me some feedback. I'll try and answer your questions, but our support guys are much better than me. I already forwarded all of your suggestions to the development team.
quote:
1. Search results are rendered outside of Outlook in a separate window and not in a sidebar.
This was actually a feature request that we did many years ago. One of our big customers was using Lookeen to do multiple searches and he wanted it seperate from his email so they could continue using Outlook and jump back to their searches when they found a minute. Some like it, others don't.
quote:
2. It can't search Outlook contacts.
This should work. You can send your logfile to our support team and they'll check it out for you.
In Lookeen: Go to "?" menu at the top and select "Send report"
quote:
3. When you click on a link inside of Lookeen results, it ignores your default browser and always opens in IE. I use Chrome.
Same. This is a known issue that we're working on. It annoys us too, so I really hope it's fixed in the next update.
quote:This one is actually a Microsoft issue. (Finally :)) Here's how you fix it: LINK
4. Ever since I installed Lookeen, I'm always greeted with this prompt (below) *everytime* I start Outlook - although there are no other profiles present AND "Set as default profile" never works/sticks - even when checked.
We looked at predictive search terms. I agree with you that it's a cool feature, especially since everyone is used to Google's interface. We tested it and found that it got in the way of the SayT (Search-as-you-Type) feature. If we get more requests for it, we may implement it in the future, but the majority of people in our test didn't like it.
One final comment about your "historical roadmap", have you seen the timeline graph at the bottom of your search window? It'll probably help you drill-down into specific conversations.
I hope that helps and thanks again for the awesome feedback! Cheers - Eric
Posted on 4/22/16 at 11:39 am to emTrebe
Eric - thanks for your reply....
Contacts: I sent that log file as requested. I'm searching for stuff in my iCloud contacts. Not sure if that's part of the problem. Example: I'm coming up with Zero hits for "Smith" (I have multiple Smiths in my contacts.) I have no contacts in my onboard/native Outlook PST. Everything is in iCoud contacts. "Contacts (This computer only)" is empty. Please see below.
That fix for the default Outlook profile worked. Thanks..
That big customer who is dictating functionality to Lookeen regarding the sidebar must be really big. I suggest reverting back to the original sidebar functionality for the little folks and write a customized app for that big guy. Just a thought...
Opening links in the user's default browser seems to be the only logical route since (in this case) Chrome is by far the most popular browser and users expect it since that is what Outlook (and most mail clients) does.
Referring to the timeline might work if you already know the timeline, but in most cases, I simply don't keep a running log of my activity and that would not work. I prefer to give the task of time/date/people keeping to the app.
Thanks....
TP
Contacts: I sent that log file as requested. I'm searching for stuff in my iCloud contacts. Not sure if that's part of the problem. Example: I'm coming up with Zero hits for "Smith" (I have multiple Smiths in my contacts.) I have no contacts in my onboard/native Outlook PST. Everything is in iCoud contacts. "Contacts (This computer only)" is empty. Please see below.
That fix for the default Outlook profile worked. Thanks..
That big customer who is dictating functionality to Lookeen regarding the sidebar must be really big. I suggest reverting back to the original sidebar functionality for the little folks and write a customized app for that big guy. Just a thought...
Opening links in the user's default browser seems to be the only logical route since (in this case) Chrome is by far the most popular browser and users expect it since that is what Outlook (and most mail clients) does.
Referring to the timeline might work if you already know the timeline, but in most cases, I simply don't keep a running log of my activity and that would not work. I prefer to give the task of time/date/people keeping to the app.
Thanks....
TP
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