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re: AT&T and their new smartphone charges

Posted on 11/20/14 at 10:57 am to
Posted by colorchangintiger
Dan Carlin
Member since Nov 2005
30979 posts
Posted on 11/20/14 at 10:57 am to
quote:

How so?


Did you not read my post? The cost of the phone was already built into the wireless plan. Now they are charging and extra $25-45 to recoup the cost of the subsidized phone. So before you were paying for the phone once (evidence by my phone bill going from $75/month to $95/month), now AT&T is acting like they never recouped that money from their customers and is charging that extra $20/month as well as an extra $25-45 on top of that.
Posted by SaintEB
Member since Jul 2008
22725 posts
Posted on 11/20/14 at 11:07 am to
They are giving $25 discounts, per line, on 10GB an up data plans.

I don't think you truly understand what the Next plan is.


ETA: I didn't see this the first time.

quote:

I haven't read the thread



You should.
This post was edited on 11/20/14 at 11:11 am
Posted by ZereauxSum
Lot 23E
Member since Nov 2008
10176 posts
Posted on 11/20/14 at 11:12 am to
quote:

You aren't crazy, you people just don't know what you're actually complaining about. AT&T essentially had one plan, now they have 2, and uninformed consumers are going around screaming to high heaven about being screwed by the new plan which is actually the old plan.


quote:

don't like defending the wireless carriers, they have a well earned reputation for screwing their customers, but in this case the only thing they've done wrong is not realized how much hand holding their customers needed to understand the improved choice they've been given.


Ding ding ding.
Posted by colorchangintiger
Dan Carlin
Member since Nov 2005
30979 posts
Posted on 11/20/14 at 11:19 am to
quote:

They are giving $25 discounts, per line, on 10GB an up data plans.

I don't think you truly understand what the Next plan is.




Before, the remaining cost of your phone was built into your wireless plan. Now with the Next plan, you can either choose to have your wireless bill remain the same ($15/month per line on top of the mobile share plan) and pay for the phone monthly ($30-45) or pay $40/month per line and buy a subsidized phone. Either way, AT&T are making at least $25 more a month than they were before under the guise of paying for your device, but the cost of the device was already built in.

AT&T is not giving $25/month discounts per line because the cost per line was already $15/month. If you don't have a Next plan, they bump it up to $40/month. AT&T is saying it's a discount, but how can it be a discount if they are charging you the same standard price you were paying 6 months ago?
Posted by colorchangintiger
Dan Carlin
Member since Nov 2005
30979 posts
Posted on 11/20/14 at 11:21 am to
quote:

This is not new, this is how AT&T's pricing has been for years. What is new is that if you pay the phone in full instead of upgrading, then your monthly bill is less.

AT&T's mistake really seems to have been to let people switch to the new rate plans without upgrading a phone and therefore understanding the differences in their 2 different pricing structures, the old way and the new way. The old way is cost effective for people that regularly upgrade their phones, the new way is cost effective for people that don't. It's actually an improvement for customers but AT&T has poorly communicated it and now have tons of customers complaining about getting screwed with a new way when they are really complaining about the exact same system they've been under for years.



How has every line on our mobile share plan going up at least $25/month the same thing as the old plan?

ETA: Phone bill was $215/month before we all upgraded to new iPhones. 2 got a subsidized iPhone, so their line went from $15/month to $40/month. I got the Next plan because if the bill was going up at least $25/month away, might as well have the company pay for my phone while we're at it. So my portion of the bill is now $15 for the line, plus $35 for Next. Now our phone bill is about $295, but yeah, the plans are the exact same.
This post was edited on 11/20/14 at 11:27 am
Posted by TigerinATL
Member since Feb 2005
61496 posts
Posted on 11/20/14 at 11:27 am to
quote:

Either way, AT&T are making at least $25 more a month than they were before under the guise of paying for your device, but the cost of the device was already built in.



This is just false. In November of last year before they brought out the new Mobile Share plans, my bill for 2 iPhones with 200 MB of data each and unlimited voice/text used to be $130. Now I'm paying $75 for 1 GB of shared data and unlimited voice text. If I buy a new phone on the installment plan, my cost will go up $25 per month (or whatever the installment amount is) per phone for 2 years . So roughly where it was before, but once the phone is paid off it goes back to $75. If you don't upgrade your phone every 2 years or less you can get some real savings.
This post was edited on 11/20/14 at 11:28 am
Posted by colorchangintiger
Dan Carlin
Member since Nov 2005
30979 posts
Posted on 11/20/14 at 11:30 am to
quote:

My bill for 2 iPhones with 200 MB of data each and unlimited voice/text used to be $130. Now I'm paying $75 for 1 GB of shared data and unlimited voice text.


So you switched plans? Does ATT still offer the original plan you were on? I think you're comparing 2 different plans and acting like they are the same.
This post was edited on 11/20/14 at 11:32 am
Posted by TigerinATL
Member since Feb 2005
61496 posts
Posted on 11/20/14 at 11:57 am to
quote:

So you switched plans?


Yes.

quote:

Does ATT still offer the original plan you were on?


No. AT&T's family plans from last year became the new Mobile Share plans this year as far as I can tell.

quote:

I think you're comparing 2 different plans and acting like they are the same.


I am comparing the current plan aimed at family/share to the previous plan aimed at family/share, that's kind of the point. It's not like I'm comparing to the price 5 years ago, I just looked at my bill from last November/December.

The plan itself isn't really more or less expensive, I'd say it's roughly the same albeit with a boost in data. The price difference comes in giving you the option to pay a subsidy price every month or pay for your phone outright. Some people like leasing new cars every 2 years some buy them and drive them till they drop. Before short term leasing was the only option they provided, now consumers have the choice of buying their phone and seeing the subsequent savings you receive by holding onto it.
Posted by LSUSPARKY621
Dream of Californication
Member since Mar 2007
1331 posts
Posted on 11/20/14 at 12:53 pm to
Here's the math. Note this excludes taxes and fees (usually about $5/line on both plans, so that's a wash):

Old plan: $100 for talk and text
Lines 1-4: $10 (line charge) + $30 (3GB data) = $40/month. Pay $200 for phone + $40 upgrade fee = $240 upfront cost to upgrade each line.

Total cost/month = $100 + (40*4) = $260/month.



New plan: $100 for 15GB mobile share data. 4 lines sharing 15GB of data = 3.75 GB per line--so you get more data than previous plan.

Lines 1-4: $15/month per line.

Total cost = $100 + (15*4) = $160/month = savings of $100/month compared to old plan while nobody has upgraded.

Now for the ease of calculation, let's say 1 line upgrades to the iPhone 6 on the ATT Next 18 plan (can trade-in after 18 payments/months or you own it outright after 24 payments/months).

Upgraded line: $15 + 27.08 (cost of iPhone per month) = $42.08/month

So old plan was $40/month, new plan with upgrade is $42.08/month = difference of $2.08/month. Now that $2.08/month over the 24 months = $49.92. But you don't have to pay the $240 for phone outright + upgrade fee as before, so you're saving $190 ($240 - $49.92) over the 24 months. Plus at the end of 24 months, you can request to unlock it from the carrier and sell however you wish (trade-in, eBay, Swappa, Gazelle, etc.) just the way you have always done. And if you want to compare apples to apples, you still get the same resale value.

How is this paying more money????
This post was edited on 11/20/14 at 12:54 pm
Posted by Catman88
Baton Rouge, LA
Member since Dec 2004
49125 posts
Posted on 11/20/14 at 1:05 pm to
quote:

This is within a dollar of what I pay on att with a family plan (no contracts), at 30GB (6GB per person) shared data. Att is just as good if using a larger pool of data


Where is this plan at on ATT? 2 lines every way I try to add it up from them with my own phones runs 120+
This post was edited on 11/20/14 at 1:16 pm
Posted by Croacka
Denham Springs
Member since Dec 2008
61441 posts
Posted on 11/20/14 at 1:51 pm to
quote:

AT&T is not giving $25/month discounts per line because the cost per line was already $15/month.


i dont remember exactly, but before the mobile share plans came along, each phone had to pay for text separately correct?


if so, that 20 dollars you used to pay per month for unlimited texting is gone now
Posted by Croacka
Denham Springs
Member since Dec 2008
61441 posts
Posted on 11/20/14 at 1:53 pm to
quote:

Where is this plan at on ATT? 2 lines every way I try to add it up from them with my own phones runs 120+


you won't find a price as good....we were discussing how the larger pools of data were cheaper, making it cheaper per line when you add more lines to your share plan


we only have 2 phones in my household as well...but if we could find another couple or family members to add to our plan, we could all save each other money

truth is, with 1 or 2 lines, the mobile share plans don't benefit you much at all
Posted by kywildcatfanone
Wildcat Country!
Member since Oct 2012
119144 posts
Posted on 11/20/14 at 2:13 pm to
I'm paying about $153 for 2 phones on a 700 minute plan. One has unlimited Data, one 3Gb, unlimited text. This is AT&T.

I'm thinking about looking at the service options like Cricket or the Walmart one. Seems to be I could save about $50 a month and have unlimited everything. Could you buy the latest phone on Craigslist and activated on one of these services, or do you have to use the phones they offer, typically a revision or two old.
In other words, could you buy an iphone6 and use in on StraightTalk or Cricket?
Posted by Bmath
LA
Member since Aug 2010
18668 posts
Posted on 11/20/14 at 2:18 pm to
quote:

Before, the remaining cost of your phone was built into your wireless plan.


Except they dropped the base price of the plan. My 2 year contract was $85 for 450 min, 1500 texts, and 2GB.

Last night I switched to a "discounted" $65 plan that gives me unlimited talk and text with 3gb of data.

If I choose to do a standard phone upgrade when my ATT contract is up in DECEMBER, then my monthly plan goes back up to $85. If I don't "upgrade" my phone, then my bill stays $65.

My monthly bills goes up if I upgrade (subsidize) my phone or use the Next payment plan.

I can now save money by never "upgrading" my phone or buying a used phone.
Posted by TigerinATL
Member since Feb 2005
61496 posts
Posted on 11/20/14 at 2:22 pm to
quote:

I can now save money by never "upgrading" my phone or buying a used phone.



If you use the Next payment plan your bill only goes up while you're paying the phone off. Once you've paid it off it will go back to $65, so you can still save money if you buy a new phone, you just have to keep it longer than the payment plan to realize the savings.
Posted by Catman88
Baton Rouge, LA
Member since Dec 2004
49125 posts
Posted on 11/20/14 at 3:45 pm to
Yes:

I bought an LG G3 on Swappa.. You don't need an old phone or one of theirs. You just need to make sure you get a GSM phone for ATT and Tmobile SIM cards or a CDMA for the Verizon side. (Not sure if LTE is flowing for most carriers for CDMA lines)
Posted by Bmath
LA
Member since Aug 2010
18668 posts
Posted on 11/20/14 at 4:34 pm to
quote:

so you can still save money if you buy a new phone, you just have to keep it longer than the payment plan to realize the savings.


Kind of.

You need to keep it longer than two years since the two year contract already had you paying for the whole phone over that two year period.
Posted by htownjeep
Republic of Texas
Member since Jun 2005
7612 posts
Posted on 11/20/14 at 4:53 pm to
I'm paying about $50 less per month for 5 smart phones on my AT&T plan and we switched to the NEXT plan on 3 of those and the other two have not been changed yet.

We can argue all day long, but my monthly bill is lower and I have the same exact plan I had before.
Posted by TigerinATL
Member since Feb 2005
61496 posts
Posted on 11/20/14 at 4:56 pm to
quote:

We can argue all day long, but my monthly bill is lower and I have the same exact plan I had before.


The bottom line is there is now a buy option when before there was only a short term lease option. If you're the type that likes to lease I'm sure you're wondering what the fuss is about, but if you use your phone as long as possible then you're no longer subsidizing someone else's upgrade.
Posted by htownjeep
Republic of Texas
Member since Jun 2005
7612 posts
Posted on 11/20/14 at 4:58 pm to
quote:

The bottom line is there is now a buy option when before there was only a short term lease option.

I hear ya and I agree. I'm just confused why everyone is running around screaming that the next plan is AT&T's master plan to screw them.
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