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re: Government has rotten email systems, IRS loses more emails of 6

Posted on 6/18/14 at 12:34 pm to
Posted by Jax-Tiger
Port Saint Lucie, FL
Member since Jan 2005
24773 posts
Posted on 6/18/14 at 12:34 pm to
quote:

You have never worked in federal IT then. I have seen them and you'd be shocked at how bad it is.


So what you're saying is that the government will pass legislation giving us protocols on backing up our data, but they don't follow the same regulations because it's "really hard".
Posted by KoolHndLuke
Texas
Member since Mar 2014
115 posts
Posted on 6/18/14 at 2:55 pm to
Lost meaning they changed out the hardware and had the computers cleaned.
Posted by wickowick
Head of Island
Member since Dec 2006
45815 posts
Posted on 6/18/14 at 3:08 pm to
We don't know how everything got erased...



Posted by computerguy
Orlando
Member since Oct 2007
1236 posts
Posted on 6/18/14 at 3:57 pm to
I just got done reading through the thread because the topic was interesting.

There seems to be some confusion from the IT side on some of the users comments:

1. When talking about how the emails were lost some were referring to the computer (a laptop i believe) and the server.

The response to this is that this is completely irrelevant and has no relation on whether the files can be recovered or not. The true backups are not stored on the server or on the local computer. Just because you delete a file or email does not mean it is 'gone'. The file is simply deleted from the server or your mailbox, however the backup(s) that were taken are stored elsewhere and can be used to recover the file in the future. (this topic can get detailed quick, I am just trying to keep it high level)

So to those who were referring to the local workstation / server...The real question is what was the backup method and why can they not simply retrieve the file from the backups.

2. Some were stating that they couldn't retrieve the email going back to 2011 or something like that...another was stating that they put in a request with several agencies and they could not get the files.

I certainly cannot speak for the IRS or every agency in the state of Louisiana however I did work for the State of Louisiana for over 10 years and I spent about 5 years as the person who backed up the email server as one of my many roles. At my place of employment we kept everything going back at least 10-15 years if not more. Once every couple of years we would have a request to restore email from 10-15 years back. The backups in our case were kept on tapes and stored in several locations. Even if one of the locations was erased, say a fire/flood whatever we could still restore the file from the tapes at the other location.

Again the real question is why can they not simply get the files from the backup.

3. Specific users lost data...in this case I think it was mentioned that 5-7 specific people lost all their email....that is fine, but why can they not retrieve the files from backup? In this instance you rarely don't have specific people who you can't retrieve data from but either the entire set is good or bad...while there are scenarios that a particular user(s) cannot be retrieved it is more common that it is an all or nothing type deal.

--

My final comment is that I believe they are using the IT angle to stall the situation just as they have stalled every step of the way. Saying it is not on the server or the laptop failed or whatever is just a step to slow things down. Once the heat comes on they will somehow restore the data from back...again another point where something will 'fail' and leave room to stall the situation...then they will have a partial set...so again stall...produce...then they will have to sift through the email...again stall...just this process alone could go on for months or even years.

What I would like to see is someone with power come up and say if you can't produce the emails then the people in IT responsible for the backups from management down to the front line employee who are responsible need to be fired. I bet IT would produce the emails in a matter of hours...Just need to bypass that red tape at the top and go straight to the source.
Posted by rcocke2
New Orleans
Member since Apr 2009
1690 posts
Posted on 6/18/14 at 5:07 pm to
quote:

What I would like to see is someone with power come up and say if you can't produce the emails then the people in IT responsible for the backups from management down to the front line employee who are responsible need to be fired


So you are asking for accountability and penalties for our officials? These IT people have no skin in the game, they don't give a damn. Same principle is violated with the 'Too Big to Fail' policy. It starts at the top, so until this class of fools is purged from public office (both parties, no distinction) we will continue to have a govt ruled by people who are the first ones off the boat when it is sinking, despite their insistence they are the 'Captains'.
Posted by KeyserSoze999
Member since Dec 2009
10608 posts
Posted on 6/18/14 at 6:08 pm to
quote:

if you can't produce the emails then the people in IT responsible for the backups from management down to the front line employee who are responsible need to be fired



talkin about Geeks gettin good bribes, I could see some very nice severance packages coming about from this in the IRS
Posted by catnip
Member since Sep 2003
16342 posts
Posted on 6/18/14 at 6:18 pm to
quote:

Corruption of the highest order.


Give em credit, they only lost the ones that would incriminate them.
Posted by antibarner
Member since Oct 2009
23745 posts
Posted on 6/18/14 at 6:32 pm to
We CAN get to the bottom of this pretty quickly IF
Trey Gowdy has the nerve.

Charge Lois Lerner with Contempt of and Lying to Congress and have her locked up. Now. Then subpoena all the IT guys and threaten them with the same.

You'll get your e mails and maybe a canary too.
Posted by mkibod1
South of the Donna Dixon Line
Member since Jan 2011
4744 posts
Posted on 6/19/14 at 1:03 pm to
quote:

Sound familiar?


Thats exactly why I referenced Nixon and Watergate. What Obama has done with this incident is nothing less than what Nixon did then. When I heard of this little IRS IT snafu, it immediately reminded me of Watergate. Your cited article literally describes both perfectly as further proof. Oh and those actually buying the "we lost the emails" bullshite need to go sky diving without parachutes.
Posted by Wolfhound45
Hanging with Chicken in Lurkistan
Member since Nov 2009
120000 posts
Posted on 6/19/14 at 1:05 pm to
quote:

What Obama has done with this incident is nothing less than what Nixon did then.


Nixon was Beta. An amateur.

Obama? Alpha.
Posted by wickowick
Head of Island
Member since Dec 2006
45815 posts
Posted on 6/19/14 at 1:07 pm to
Posted by Bard
Definitely NOT an admin
Member since Oct 2008
51737 posts
Posted on 6/19/14 at 1:12 pm to
quote:

computerguy


quote:

The real question is what was the backup method and why can they not simply retrieve the file from the backups.


That's been a big question of mine. With a $2.2B IT budget, you know that not only is every server being backed up, but they most likely have data replication going on at at least 2 different sites as part of their DR plan. What I would like to find is some doc that states how long they have to keep backups.
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