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re: Amazon Removes 1 Star Reviews for "What Happened"

Posted on 9/13/17 at 2:23 pm to
Posted by McLemore
Member since Dec 2003
31447 posts
Posted on 9/13/17 at 2:23 pm to
quote:

If you are too stupid to recognize the cost / benefit of weeding out troll reviews on popular new releases versus any old book in the known universe then I can't help you. But nice ducking and diving.


ahh, the anonymous internet badass with the namecalling.

i deal with Amazon on a daily basis, selling all sorts of books, including ones that were ranked no 1 in some very popular categories. i've had many conversations with them about their review-removal policy. it is not applied uniformly and in this instance for clear political reasons.

Posted by McLemore
Member since Dec 2003
31447 posts
Posted on 9/13/17 at 2:25 pm to
The one-star reviewers need to hit Amazon's GoodReads--that sort of obviates the "verified purchase" issue. or should.
Posted by DelU249
Austria
Member since Dec 2010
77625 posts
Posted on 9/13/17 at 2:27 pm to
quote:

If you are too stupid to recognize the cost / benefit of weeding out troll reviews on popular new releases versus any old book in the known universe then I can't help you. But nice ducking and diving.


oooooh weeee

you is triggered. get this lady a safe space and make sure the tampons are fully stocked.
Posted by JuiceTerry
Roond the Scheme
Member since Apr 2013
40868 posts
Posted on 9/13/17 at 2:35 pm to
quote:

Why not do this for Trump's book ("Great Again") also?

That books is currently at 4.6 stars out of 2,033 reviews. It has 285 1-star reviews with only 32 of those being "verified".... You know good for the goose and all that...

Absolutely they should delete all but the verified buyers
Posted by hawgfaninc
https://youtu.be/torc9P4-k5A
Member since Nov 2011
46364 posts
Posted on 9/13/17 at 2:45 pm to
Posted by wookalar1013
up ta camp
Member since Jun 2017
2006 posts
Posted on 9/13/17 at 3:49 pm to
crying about not being able to troll hillary's book on amazon

good lord
Posted by indianswim
Plano, TX
Member since Jan 2010
18717 posts
Posted on 9/13/17 at 3:54 pm to
quote:

crying about not being able to troll hillary's book on amazon



There is not one person crying about this. It was enough of a story to make it to a few news pages and people are having a conversation about it.

In fact, the conversation has evolved into one that could merit it's own thread. How should product sites regulate product reviews?
Posted by TigerAlumni2010
Baton Rouge
Member since Aug 2011
4304 posts
Posted on 9/13/17 at 4:05 pm to
Amazon has virtually deleted all 1-star reviews of the book, leaving 439 reviews, 3 of which are 1-star.
Posted by buckeye_vol
Member since Jul 2014
35236 posts
Posted on 9/13/17 at 5:06 pm to
quote:

Amazon has virtually deleted all 1-star reviews of the book, leaving 439 reviews, 3 of which are 1-star.
They deleted the vast majority of all the reviews. The only one's left appear to be from verified buyers. I wonder if they only allowed verified buyers with verified delivery (or kindle).

Besides, with a 512 page book, one day after release, if a person is giving an honest review after reading it, I would expect those to finish first to be the highest raters. That's a lot to read for any book, let alone one that a person doesn't enjoy.

I bet if we check back in a month or so, when the hoopla is gone, we'll see a lower rating with a better distribution throughout and more unverified buyer reviews.
Posted by buckeye_vol
Member since Jul 2014
35236 posts
Posted on 9/13/17 at 5:24 pm to
quote:

i deal with Amazon on a daily basis, selling all sorts of books, including ones that were ranked no 1 in some very popular categories. i've had many conversations with them about their review-removal policy. it is not applied uniformly and in this instance for clear political reasons.
I disagree that the reasons are clearly political on Amazon's end when it's clear that the reviews themsleves are clearly political.

For example, since all reviews right now appear to be from verified buyers, then as long as that is applied uniformly across the board when there are clearly a bunch of fake reviews, then why would anyone have a problem with that?

And looking at their description of review ratings, my guess is that they have access a ton of data that they can identify user behavior and various pattern to identify and weight reviews across items.

I mean if a disproportionate number of unverified buyers who have never bought or even reviewed a single book, start reviewing a book with statistically different reviewing behavior than verified reviewers and typical reviewing behavior, then there is a good chance that those reviews are fake.
Posted by Tigerdev
Member since Feb 2013
12287 posts
Posted on 9/13/17 at 6:49 pm to
You really think they read it?
Posted by McLemore
Member since Dec 2003
31447 posts
Posted on 9/13/17 at 7:04 pm to
quote:

For example, since all reviews right now appear to be from verified buyers, then as long as that is applied uniformly across the board when there are clearly a bunch of fake reviews, then why would anyone have a problem with that? 


That is fair, if true. If Amazon's solution was to yank all unverified reviewers to solve a particular problem then it isn't a big deal. However, I'd be interested to see if they went through that process with the political table turned. E.g. a Milo or Coulter book with SJW/antifa types giving sock-puppet neg reviews.

ETA: Dangerous by Milo Y has 50 unverified one star reviews, fyi

22% of reviews of Coulter's latest book are one-star. Didn't see a single verified one as I scrolled through pages of them.
This post was edited on 9/13/17 at 7:18 pm
Posted by MoarKilometers
Member since Apr 2015
17882 posts
Posted on 9/13/17 at 7:11 pm to
quote:

Why not do this for Trump's book ("Great Again") also?

That books is currently at 4.6 stars out of 2,033 reviews. It has 285 1-star reviews with only 32 of those being "verified".... You know good for the goose and all that...

Fun fact, 25% of his total reviews are unverified 5 stars...
Posted by McLemore
Member since Dec 2003
31447 posts
Posted on 9/13/17 at 7:15 pm to
quote:

Fun fact, 25% of his total reviews are unverified 5 stars...





Fun, perhaps, relevant to the argument about applying the "verified rule" evenly? Not really.
Posted by CelticDog
Member since Apr 2015
42867 posts
Posted on 9/13/17 at 7:16 pm to
This situation is like me or navytiger or zztiger starting a thread calling for serious considerations.
10 minutes later, reactionaries post that tl;dr and DV.
Posted by MoarKilometers
Member since Apr 2015
17882 posts
Posted on 9/13/17 at 7:20 pm to
quote:

Fun, perhaps, relevant to the argument about applying the "verified rule" evenly? Not really.

Glad i didn't accidentally say relevant fact. But the victim mentality is laughable when you have twice as many unverified 5 star reviews as you do 1 star. It obviously is being applied elsewhere, or do you think liberals have better shite to do than post fake reviews on amazon?
Posted by indianswim
Plano, TX
Member since Jan 2010
18717 posts
Posted on 9/13/17 at 7:24 pm to
quote:

This situation is like me or navytiger or zztiger starting a thread calling for serious considerations. 10 minutes later, reactionaries post that tl;dr and DV.


I get my fair share of DV's but don't care. I'm glad this conversation has stretched 4 pages and still going. Salient points from all directions.
Posted by buckeye_vol
Member since Jul 2014
35236 posts
Posted on 9/13/17 at 7:51 pm to
quote:

22% of reviews of Coulter's latest book are one-star. Didn't see a single verified one as I scrolled through pages of them.
And based on the distribution of votes (68% 5-stars; 7% 4-stars; 2% 3-stars; 1% 2-stars; 22% 1-star), the raw data weighted average would be about 3.98.

Yet, her weighted average is 4.4. Even if the other 78% were 5-stars, it would only be 4.12. To get an average of 4.4, 85% would have to be 5-stars compared to 15% 1-stars.

So clearly the algorithm is not weighting the rankings equally, and in this case, that is understandably) in Coulter's favor.
Posted by Parmen
Member since Apr 2016
18317 posts
Posted on 9/14/17 at 7:21 am to
quote:

Come on, people aren't reviewing the shopping experience. They are reviewing the book


How do we know you actually have the book?
Posted by McLemore
Member since Dec 2003
31447 posts
Posted on 9/14/17 at 11:24 am to
This may have been mentioned since reviewed this thread, but I just read that Amazon's policy is to "normalize" reviews of autobiographical works, by removing one-star reviews. I'm certain that is not the actual policy. Why would you delete the low-end outliers and leave the 5-stars?
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