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How can I determine my termination costs for DirecTV, and can I avoid them?

Posted on 3/2/15 at 11:26 am
Posted by StringedInstruments
Member since Oct 2013
18417 posts
Posted on 3/2/15 at 11:26 am
I apologize in advance for possibly posting a question that’s been answered a hundred times before, but…

I have 18 months left on my DirecTV contract, and I want to cut the cord. I do not want to pay DirecTV $360 to cancel service. Actually, due to some personal issues, I can’t even afford $360 to cancel service.

I know Charter advertises (or at least did a few months ago) that they will buy out your contract and then allow you to sign up without signing a contract.

Could I use Charter to buy out my DirecTV contract and then turn around and cancel Charter free of charge? Or is there some fine print that states that if I do that, Charter charges me the DirecTV buyout?
This post was edited on 3/2/15 at 12:01 pm
Posted by GrammarKnotsi
Member since Feb 2013
9353 posts
Posted on 3/2/15 at 11:34 am to
quote:

due to some personal issues, I can’t even afford $360 to cancel service.


Tell them this

quote:

Could I use Charter to buy out my DirecTV contract and then turn around and cancel Charter free of charge?


Doubtful
Posted by StringedInstruments
Member since Oct 2013
18417 posts
Posted on 3/2/15 at 11:48 am to
EDIT to the OP -

I assumed I had 18 months left as I renegotiated my programming and costs 6 months ago. I just assumed it renewed then for two years.

But reading the specific wording of my customer agreement, there is no mention of the length of the contract. In fact, the contract was created in June of 2014, which is a few months before I called to renegotiate.

Here's the exact wording on the contract:

quote:

RESIDENTIAL CUSTOMER AGREEMENT
Effective as of June 24, 2014, until replaced


So how can I determine how many months I have left on my contract?

Further, in the contract, it says something about having to pay back my credits. I have been really successful with my renegotiating tactics with them over the years. I think I have something like $90 worth of credits right now. Should I calculate this $90/month since 6 months ago into the termination fees?
Posted by CHiPs25
ATL
Member since Apr 2014
2903 posts
Posted on 3/2/15 at 11:51 am to
Do some research and find out where Directv doesn't offer service. Then, call them and tell them that you're moving to said area. They have to let you out of any contracts if they can't provide you service.

Edit: This is also the worst subject i've ever seen for a topic. Why did you not name is something more relevant like "trying to cancel directv"??
This post was edited on 3/2/15 at 11:52 am
Posted by GrammarKnotsi
Member since Feb 2013
9353 posts
Posted on 3/2/15 at 11:54 am to
quote:

So how can I determine how many months I have left on my contract?


Do you just have an aversion to calling them...Seriously..Call them and tell them you're having problems...
Posted by Croacka
Denham Springs
Member since Dec 2008
61441 posts
Posted on 3/2/15 at 12:05 pm to
They will definitely let you suspend your contract if you are still under contract

It may help you in the short term


You could tell them you're moving to an apt where satellites are not allowed
Posted by StringedInstruments
Member since Oct 2013
18417 posts
Posted on 3/2/15 at 12:06 pm to
quote:

Edit: This is also the worst subject i've ever seen for a topic. Why did you not name is something more relevant like "trying to cancel directv"??



Fixed.

And it's because I want to cut the cord without getting screwed and cut the cord without paying any fees that I could avoid.

(To the other comment after yours)I'd also rather not just call DirecTV to talk to them. Every time I do, it takes at least an hour to get through the hold time and resolve the issue with the representative. And further, as I'm experiencing now, I feel the representatives are disingenuous with what they tell me. Six months ago, I had the lady on the phone repeat to me twice with me being rather obnoxious about her confirming that my monthly payment would be $62/month for the next 12 months. She assured me that my payments would only be for $62/month for the next 12 months.

My February payment a few days ago was $72. March is scheduled to be $72. She either wasn't truthful with me or misunderstood what my payments would be for a year.

I'm just sick of it. I watch three shows and football, and it's not worth the money anymore.
Posted by CHiPs25
ATL
Member since Apr 2014
2903 posts
Posted on 3/2/15 at 12:22 pm to
You're going to have to call them to get out of your contract. And as far as the price, the difference is the taxes. They never include the taxes in their discussions.

Posted by BilJ
Member since Sep 2003
158762 posts
Posted on 3/2/15 at 12:34 pm to
quote:

Could I use Charter to buy out my DirecTV contract and then turn around and cancel Charter free of charge? Or is there some fine print that states that if I do that, Charter charges me the DirecTV buyout?


yes I believe that is covered in the "Don't be a piece of shite" clause.
Posted by stat19
Member since Feb 2011
29350 posts
Posted on 3/2/15 at 2:53 pm to
quote:

Do some research and find out where Directv doesn't offer service.


Tell them you're moving to Greenland.
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