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Message
Cutting the Cord: Cox Cable Scare Tactics
Posted on 2/28/15 at 9:44 am
Posted on 2/28/15 at 9:44 am
When cancelling cable, Cox may feed you a line about how the FCC has recently allowed encryption of digital cable services, and if you're receiving digital over-the-air stations via an antenna, you will need to purchase an encryption box...which will be another cost...so maybe you should stick with Cox. This is an outright lie, and for good measure, here is a link from the FCC
https://www.fcc.gov/guides/cable-system-encryption
Call their bluff
https://www.fcc.gov/guides/cable-system-encryption
quote:
If you view television over-the-air through the use of an antenna, cable system encryption will not impact you in any way.
Call their bluff
3
Posted on 2/28/15 at 9:57 am to link
You know, the thing I miss most is the commercials. 
Posted on 2/28/15 at 10:02 am to BigSquirrel
i miss the digital clock on the front of the cable box
Posted on 2/28/15 at 11:18 am to BigSquirrel
quote:
You know, the thing I miss most is the commercials.
After moving to Lafayette a couple years ago, I specifically miss New Orleans commercials and news people. It's just not the same here.
Posted on 2/28/15 at 1:02 pm to link
quote:
i miss the digital clock on the front of the cable box
This
Posted on 3/1/15 at 4:49 am to link
Don't even bother calling to cancel cable.
When you call in, you get routed to someone in a call center whose job it is to make you not cancel. Their entire job performance metrics are designed to reward them for how many people they can get to not cancel.
Instead, just disconnect all of your equipment and bring it into the physical store where you talk to a normal human being who hasn't been turned into a call center robot. In the store their job isn't on the line when you cancel, and besides, you already disconnected the equipment and have it in your hands, they can't do much to change your mind now anyway. When I went in with my TV equipment a few weeks ago they were nice as can be and quickly got me taken care of.
When you call in, you get routed to someone in a call center whose job it is to make you not cancel. Their entire job performance metrics are designed to reward them for how many people they can get to not cancel.
Instead, just disconnect all of your equipment and bring it into the physical store where you talk to a normal human being who hasn't been turned into a call center robot. In the store their job isn't on the line when you cancel, and besides, you already disconnected the equipment and have it in your hands, they can't do much to change your mind now anyway. When I went in with my TV equipment a few weeks ago they were nice as can be and quickly got me taken care of.
Posted on 3/1/15 at 7:23 am to efrad
^This^
Posted on 3/1/15 at 8:26 am to efrad
Yeah, it took me forever to cancel. I didn't have digital cable though, so I couldn't just bring in a box. I was paying $76/month for basic cable. That is insanely ridiculous.
Posted on 3/1/15 at 8:32 am to efrad
It's really not that difficult to cancel via phone. Of course if you're concerned about cost, it's s great way to negotiate a new rate.
Posted on 3/1/15 at 6:57 pm to HurricaneDunc
I bitched that the cost of cable is ridiculus and im done paying for it....dropped all cable....even bitched that the effing internet was to high and that internet cost was stupid....now my bill is 60 bux for 100 mbps dl....my bill used to cost me 170.....yay me...
Posted on 3/1/15 at 8:15 pm to GEAUXT
U get free basic cable when u have internet from what people say in here...
Posted on 3/1/15 at 9:42 pm to link
quote:
Cox may feed you a line about how the FCC has recently allowed encryption of digital cable services, and if you're receiving digital over-the-air stations via an antenna, you will need to purchase an encryption box
I think they are talking about the shift from analog to digital several years back...if you still had a tube tv, you had to buy a converter box...
Posted on 3/1/15 at 11:38 pm to sharkfhin
Returned our cable box on Friday but kept the internet. We're still receiving the basic cable channels. 
This post was edited on 3/1/15 at 11:38 pm
Posted on 3/2/15 at 6:31 am to efrad
quote:
Don't even bother calling to cancel cable.
When you call in, you get routed to someone in a call center whose job it is to make you not cancel. Their entire job performance metrics are designed to reward them for how many people they can get to not cancel.
Instead, just disconnect all of your equipment and bring it into the physical store where you talk to a normal human being who hasn't been turned into a call center robot. In the store their job isn't on the line when you cancel, and besides, you already disconnected the equipment and have it in your hands, they can't do much to change your mind now anyway. When I went in with my TV equipment a few weeks ago they were nice as can be and quickly got me taken care of.
Did this back in December...kept the internet. Actually still have the cable as well that they never shut off.
I mean I don't have high def, but it still works well
Posted on 3/2/15 at 7:21 am to sharkfhin
It worked for about a month after I cancelled it. They finally cut me off a couple of days ago. No biggie, I hooked up my amazon basics antenna and still get like 20 channels free
Posted on 3/2/15 at 7:24 am to JeffG20
quote:
I mean I don't have high def, but it still works well
You should..See other threads
Posted on 3/2/15 at 9:16 am to GrammarKnotsi
quote:
You should..See other threads
the last one was good
Posted on 3/2/15 at 9:27 am to HurricaneDunc
quote:Agree. Not difficult at all.
It's really not that difficult to cancel via phone.
Posted on 3/2/15 at 9:55 am to Spankum
Sorry for a cord cutting thread, but they stickied the main one after I started this one. I'll wrap it up and post anything further in the stickied thread.
quote:I don't think so. They specifically said it was over-the-air channels that would be encrypted "soon" or "at some point" from a recent FCC ruling. I said I was catching my major broadcast over-the-air stations with an indoor antenna, and they said that didn't matter.
I think they are talking about the shift from analog to digital several years back...if you still had a tube tv, you had to buy a converter box...
Posted on 3/2/15 at 3:17 pm to GEAUXT
What went off?
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