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re: What type of car salesperson do you like?
Posted on 2/26/15 at 8:05 pm to CoCo311
Posted on 2/26/15 at 8:05 pm to CoCo311
quote:
A dead one.
This. Mostly.
Experience a few yrs ago at Lakeside Toyota. Saw a vehicle online. Called them and said specifically "Do you still have this vehicle". They say "yes". I said, "I'm on the northshore headed your way with my entire family in the car and will buy today. Do not waste my time". I asked again if they were sure they had the vehicle and they repeat "yes indeed. See you soon"
Thirty mins later I get there and no vehicle. I catch a newbie sales guy and rip him a new one. He says they sold that car weeks ago and intentionally put cars on the website they dont have to get traffic to the lot. I try to leave and sales mgr chases me down asking why we cant make a deal. I just left fuming.
Now I will say my recent experience at a Land Mass dealership was my best experience by far. Dude was fair. Straight up take it or leave it attitude and never lied. I bought that day.
0
Posted on 2/26/15 at 8:11 pm to CoachRobertson
I like the kind that don't reek of desperation. I know you did not succeed in your first, second or even third career and you had to settle and sell cars, but act like you don't rely on me buying a car to feed your kids. A little confident but calm attitude will go a long way. Also, know your product. If you can't tell me the answer to even basic questions about every car on the lot, I don't want to deal with you.
Posted on 2/26/15 at 8:14 pm to CoachRobertson
We buy reliable vehicles - used from online ads. we still expect some negotiating room to feel like we got a deal. we expect that it's still there if we call in advance and say we are coming to see it. we like a little time to go home and discuss. we really like low pressure and solutions for trade ins. the people at acura on airline in baton rouge delivered.
Posted on 2/26/15 at 8:41 pm to CoachRobertson
I haven't met one I liked yet. They're aggravating and in my way. I know everything I need to know about the car before I call, including how much I'll pay for it. It's a yes or no conversation and they can't wrap their heads around that. Send me straight to the guy who's working the books.
Posted on 2/26/15 at 9:35 pm to CoachRobertson
I like the overly aggressive ones. They miscalculate and misjudge customers and act personally offended when hearing the word "no".
I combat this variety by responding to their initial "what's it going to take to get you in this vehicle today" with numbers lower than I am willing to pay. Then I continually tell them no and leave enough times so they see me as a challenge. Usually doesn't take long to get what I want. I even had a salesman in New Orleans buy me a 25 inch tv
I combat this variety by responding to their initial "what's it going to take to get you in this vehicle today" with numbers lower than I am willing to pay. Then I continually tell them no and leave enough times so they see me as a challenge. Usually doesn't take long to get what I want. I even had a salesman in New Orleans buy me a 25 inch tv
Posted on 2/27/15 at 9:11 am to CoachRobertson
Even as it is I have bought two cars that I had never seen or driven before. And they were even used. I paid a mechanic to go inspect them where they were located before purchasing. One, a minivan, was then driven to my house by the out of state dealership. The other, my truck, I picked up by flying to Houston then driving it home.
As for option and features - I research all that ahead of time. I know what I want before I start the purchase process down to the color and option package. And I can read owner's manuals later.
Again, salesmen aren't necessary. They are just there to make you feel better about the mark up and commission you're paying.
As for option and features - I research all that ahead of time. I know what I want before I start the purchase process down to the color and option package. And I can read owner's manuals later.
Again, salesmen aren't necessary. They are just there to make you feel better about the mark up and commission you're paying.
Posted on 2/27/15 at 9:31 am to CoachRobertson
I like the car salesmen at the Tesla dealership. They treat everyone who walks in their like a king.
With that being said, all other car salesmen can gft.
With that being said, all other car salesmen can gft.
Posted on 2/27/15 at 1:18 pm to CapitalCityDevil
Thank everyone for the feedback, it has been useful in most ways.
I know that I can not accomplish every person's expectation, since its different strokes for different folks. But my strategy I guess that is what you call it, is to be an information giver and mainly a good listener. I do want to be the guy that does know about the product (I consider myself very high in product knowledge and enjoy answer questions or finding out new answers), I do want to ask for the sale (not my being aggressive, but by making sure the customer knows I want them to purchase from me and not leave and purchase from the guy down the street), and I do want to cooperate with the customer (they do have the purchasing power in the end). With all that being said, I like to be honest and I try to just fit the car to the person (if they know exactly what car they want, that is the only vehicle I show them or talk to them about/if they are looking for that vehicle, I try to narrow down to the vehicle that best fits them). I believe that is what a good salesman should be and it works for MOST people, but if anyone has more advice or like to chime in, please feel free, I enjoy these comments
I know that I can not accomplish every person's expectation, since its different strokes for different folks. But my strategy I guess that is what you call it, is to be an information giver and mainly a good listener. I do want to be the guy that does know about the product (I consider myself very high in product knowledge and enjoy answer questions or finding out new answers), I do want to ask for the sale (not my being aggressive, but by making sure the customer knows I want them to purchase from me and not leave and purchase from the guy down the street), and I do want to cooperate with the customer (they do have the purchasing power in the end). With all that being said, I like to be honest and I try to just fit the car to the person (if they know exactly what car they want, that is the only vehicle I show them or talk to them about/if they are looking for that vehicle, I try to narrow down to the vehicle that best fits them). I believe that is what a good salesman should be and it works for MOST people, but if anyone has more advice or like to chime in, please feel free, I enjoy these comments
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