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Retrieving pictures from damaged laptop

Posted on 1/5/15 at 6:27 am
Posted by tiggah1981
Winterfell
Member since Aug 2007
17021 posts
Posted on 1/5/15 at 6:27 am
The damaged laptop displays message "no hard drive found" during power up. I know absolutely nothing about troubleshooting these type of issues and was wondering what I can do, if anything, to retrieve pictures of my daughter.

Any help?
Posted by StraightCashHomey21
Aberdeen,NC
Member since Jul 2009
125395 posts
Posted on 1/5/15 at 6:32 am to
quote:

"no hard drive found"


Open it up and try and reseat the hard drive then boot it up.

if the HDD crashed you could be fricked

honestly just take it to a tech shop
Posted by tiggah1981
Winterfell
Member since Aug 2007
17021 posts
Posted on 1/5/15 at 6:50 am to
I did try reseating it, but received same message

My line of thinking was to plug an external hard drive to it hoping it resolve the problem...

I'm guessing that's not going to help
This post was edited on 1/5/15 at 6:50 am
Posted by liuyaming
Baton Rouge, LA
Member since May 2008
3413 posts
Posted on 1/5/15 at 7:04 am to
You can buy a usb adaptor for the hard drive to hook it up to a different computer. You would likely need a sata to usb one. They are pretty inexpensive, $30 or so. If you hear any clicking noises, the drive is toast and you would need to have a data recovery company retrieve the data. We're a Drivesavers partner. Expensive but the best in the industry.

The other thing you can try to do is boot to a usb flash drive with Linux on it and see if Linux sees the other hard drive.
Posted by StraightCashHomey21
Aberdeen,NC
Member since Jul 2009
125395 posts
Posted on 1/5/15 at 7:30 am to
quote:

I did try reseating it, but received same message

My line of thinking was to plug an external hard drive to it hoping it resolve the problem...

I'm guessing that's not going to help


is this the hard drive the machines OS is on?

If so and its done, just take it to a professional for data recovery.
This post was edited on 1/5/15 at 7:32 am
Posted by stout
Smoking Crack with Hunter Biden
Member since Sep 2006
167113 posts
Posted on 1/5/15 at 7:51 am to
If the HDD is shot and you can't get to it using Windows there is a way to get your data using Ubuntu. I had to do it once on an HDD I had that failed.

LINK


ETA: Is the HDD clicking when you turn on the PC?
This post was edited on 1/5/15 at 7:54 am
Posted by stout
Smoking Crack with Hunter Biden
Member since Sep 2006
167113 posts
Posted on 1/5/15 at 7:52 am to
quote:

just take it to a professional for data recovery.




Send it to me and I will do it for half of the $500 minimum they are going to charge you.
Posted by Jimbeaux28
Baton Rouge
Member since Jun 2007
4051 posts
Posted on 1/5/15 at 8:53 am to
Feel your pain. After having gone thru this with some irreplaceable pictures being lost, I now Carbonite and don't think twice about the $59
Posted by tiggah1981
Winterfell
Member since Aug 2007
17021 posts
Posted on 1/5/15 at 10:27 am to
No clicking sound on the HDD. I'll give Ubuntu a look...looks dummy proof...hopefully
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