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iPhone 6 will not backup to iCloud

Posted on 1/4/15 at 4:09 pm
Posted by RollTide MJ
Tuscaloosa, AL
Member since Nov 2007
9523 posts
Posted on 1/4/15 at 4:09 pm
I have an iPhone 6 and it will not backup to iCloud manually or on its on. I have 20gb of storage on iCloud and I would like to back up all the pictures of my son but I can't get it to do anything. All backups are cut on and I have 3.9gb free on the phone. Any ideas?
Posted by 03GeeTee
Oklahomastan
Member since Oct 2010
3371 posts
Posted on 1/4/15 at 8:40 pm to
Are you connected to wifi?
Posted by shawnlsu
Member since Nov 2011
23682 posts
Posted on 1/4/15 at 8:48 pm to
It just works
Posted by RollTide MJ
Tuscaloosa, AL
Member since Nov 2007
9523 posts
Posted on 1/5/15 at 7:03 am to
quote:

Are you connected to wifi?


Yeah. Connected to wifi and also plugged into the charger.
Posted by ellunchboxo
Gtown
Member since Feb 2009
18800 posts
Posted on 1/5/15 at 7:38 am to
When you click on "back up now", what does it say?
Posted by RollTide MJ
Tuscaloosa, AL
Member since Nov 2007
9523 posts
Posted on 1/5/15 at 9:43 am to
quote:

When you click on "back up now", what does it say?


It starts doing the backup and will show how many minutes remaining but then the bar fills up and it says "The last backup could not be completed" "Last backup: Never".

I have not been able to get it to backup through icloud since I got the phone in the last week of September. I can manually back it up through iTunes, but that's it.
Posted by colorchangintiger
Dan Carlin
Member since Nov 2005
30979 posts
Posted on 1/5/15 at 9:55 am to
Have you tried signing out of iCloud and signing back in again?
Posted by broadhead
Member since Oct 2014
2110 posts
Posted on 1/5/15 at 10:04 am to
Have you purchased more than the free 5 gigs? If not, then you may not have enough space in your cloud storage.
Posted by RollTide MJ
Tuscaloosa, AL
Member since Nov 2007
9523 posts
Posted on 1/5/15 at 11:37 am to
quote:

Have you purchased more than the free 5 gigs? If not, then you may not have enough space in your cloud storage.


Yeah, when we had our son in late September I went ahead and purchased the 20gb plan for iCloud so I know I have plenty of storage space.
Posted by RollTide MJ
Tuscaloosa, AL
Member since Nov 2007
9523 posts
Posted on 1/5/15 at 11:38 am to
quote:

Have you tried signing out of iCloud and signing back in again?


I have not tried that yet. Will try it now and see what happens.
Posted by TigerGman
Center of the Universe
Member since Sep 2006
11220 posts
Posted on 1/5/15 at 11:43 am to
quote:

I went ahead and purchased the 20gb plan for iCloud so I know I have plenty of storage space.


How many Gigs is your phone.
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