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This is Uber's playbook for sabotaging Lyft
Posted on 8/27/14 at 11:51 am
Posted on 8/27/14 at 11:51 am
quote:
Uber is arming teams of independent contractors with burner phones and credit cards as part of its sophisticated effort to undermine Lyft and other competitors. Interviews with current and former contractors, along with internal documents obtained by The Verge, outline the company’s evolving methods. Using contractors it calls "brand ambassadors," Uber requests rides from Lyft and other competitors, recruits their drivers, and takes multiple precautions to avoid detection. The effort, which Uber appears to be rolling out nationally, has already resulted in thousands of canceled Lyft rides and made it more difficult for its rival to gain a foothold in new markets. Uber calls the program "SLOG," and it’s a previously unreported aspect of the company’s ruthless efforts to undermine its competitors.
Together, the interviews and documents show the lengths to which Uber will go to halt its rivals’ momentum. The San Francisco startup has raised $1.5 billion in venture capital, giving it an enormous war chest with which to battle Lyft and others. While the company’s cutthroat nature is well documented, emails from Uber managers offer new insight into the shifting tactics it uses to siphon drivers away from competitors without getting caught. It also demonstrates the strong interest Uber has taken in crushing Lyft, its biggest rival in ridesharing, which is in the midst of a national expansion.
LINK
Posted on 8/27/14 at 11:55 am to hikingfan
My Uber driver took me through Taco Bell at 2am on Saturday. Uber can do no wrong in my book.
Posted on 8/27/14 at 11:58 am to hikingfan
What did you expect from a company that's known for operating illegally ?
Posted on 8/27/14 at 11:59 am to TexasTiger01
My uber drivers always bring me to get late night food and I usually grab them something as well for the trouble.
But this is crap. I use Lyft just as much and they are equally as good of a service. I wish it was a healthier, more fair competition.
But this is crap. I use Lyft just as much and they are equally as good of a service. I wish it was a healthier, more fair competition.
Posted on 8/27/14 at 12:00 pm to TigerWise
quote:
What did you expect from a company that's known for operating illegally ?
NOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO
quote:
TigerWise
Posted on 8/27/14 at 12:01 pm to hikingfan
Don't care. Still better than yellow cab.
Posted on 8/27/14 at 12:01 pm to TheCaterpillar
Do these companies not charge cancellation fees?
Posted on 8/27/14 at 12:03 pm to Black n Gold
quote:
Do these companies not charge cancellation fees?
Yes if you wait too long to cancel.
They are paying them with prepaid credit cards (in the article). The point is to tie up all the drivers on trips to pick up phony passengers so the real passengers experience delays and switch services.
Posted on 8/27/14 at 12:03 pm to hikingfan
I always ignore the Uber and Lyft threads because I own a vehicle and do not drink.
That said, I'm wondering - do these companies do most of their business facilitating matches between drunk people and designated drivers?
That said, I'm wondering - do these companies do most of their business facilitating matches between drunk people and designated drivers?
Posted on 8/27/14 at 12:04 pm to RidiculousHype
quote:
That said, I'm wondering - do these companies do most of their business facilitating matches between drunk people and designated drivers?
Yep.
quote:
I always ignore the Uber and Lyft threads because I own a vehicle and do not drink.
You should drive for Uber or Lyft
Posted on 8/27/14 at 12:06 pm to TheCaterpillar
quote:
They are paying them with prepaid credit cards (in the article). The point is to tie up all the drivers on trips to pick up phony passengers so the real passengers experience delays and switch services.
Seems more clever, than illegal.
ETA: Also seems like an expensive business model for Uber to adopt.
This post was edited on 8/27/14 at 12:07 pm
Posted on 8/27/14 at 12:08 pm to Black n Gold
$5 cancellation fee, say 200 times. That's $1,000 for a company valued over 10 billion to really screw up the competition for a night.
Posted on 8/27/14 at 12:09 pm to TheCaterpillar
quote:
$5 cancellation fee, say 200 times. That's $1,000 for a company valued over 10 billion to really screw up the competition for a night.
Well Lyft needs to tighten up their cancellation policy. While I agree it's pretty shitty on Uber's part, seems like there are steps Lyft can take to combat it.
Posted on 8/27/14 at 12:11 pm to hikingfan
Used uber last night. Worked like a charm!! As someone else mentioned, they can do no wrong.
Posted on 8/27/14 at 12:12 pm to TheCaterpillar
I no longer support Uber.......
Posted on 8/27/14 at 12:14 pm to hikingfan
sounds illegal
lawsuits coming prolly
lawsuits coming prolly
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