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Why does Netflix keep charging me?

Posted on 8/23/14 at 9:51 am
Posted by BigPapi21
United States
Member since Dec 2013
641 posts
Posted on 8/23/14 at 9:51 am
I cancelled my account 3, almost 4 fricking months ago and they still keep charging me. Even when I go to Netflix there is a button that reads Restart Your Membership.

I have sent them numerous emails about this and they keep telling me that my account has been cancelled but this morning I woke up and saw that they charged me $8.95 once again

I personally believe that their service fricking sucks. Amazon Prime is so much better
This post was edited on 8/23/14 at 9:52 am
Posted by davesdawgs
Georgia - Class of '75
Member since Oct 2008
20307 posts
Posted on 8/23/14 at 9:57 am to
This is the problem with services that automatically deduct from either your checking account or credit card; even after you cancel they still have your info and control to make deductions.
Posted by classictiger
Member since Mar 2007
5795 posts
Posted on 8/23/14 at 10:09 am to
Call your credit card company and convey the problem. They should be able to reject any future charges and you can contest the ones that have been paid since the time you canceled.
Posted by Starchild
Member since May 2010
13550 posts
Posted on 8/23/14 at 10:21 am to
You didn't read the fine print did you? They own your soul now. Best of luck!
Posted by TotesMcGotes
New York, New York
Member since Mar 2009
27871 posts
Posted on 8/23/14 at 10:26 am to
Find out if there are more like you, file a class action lawsuit, retire early.
Posted by Dale Murphy
God's Country
Member since Feb 2005
24457 posts
Posted on 8/23/14 at 11:19 am to
If a class action lawsuit happens in the next few months and my Netflix fees increase, I'm coming after you.
Posted by BigPapi21
United States
Member since Dec 2013
641 posts
Posted on 8/23/14 at 11:23 am to
They just refunded all of my money and gave me a 1 year free subscription

What an awesome company!
Posted by P-Dawg
Atlanta
Member since Sep 2012
1869 posts
Posted on 8/23/14 at 11:38 am to
quote:

They just refunded all of my money and gave me a 1 year free subscription 

What an awesome company! 



Posted by Teddy Ruxpin
Member since Oct 2006
39553 posts
Posted on 8/23/14 at 12:00 pm to
quote:

Find out if there are more like you, file a class action lawsuit, retire early.



You a lawyer? Because only a lawyer would give this advice.
Posted by LSUsmartass
Scompton
Member since Sep 2004
82361 posts
Posted on 8/23/14 at 12:01 pm to
Why 8.95?
Posted by Brageous
Member since Jul 2008
107724 posts
Posted on 8/23/14 at 2:19 pm to
they still have your info...that's funny
Posted by TotesMcGotes
New York, New York
Member since Mar 2009
27871 posts
Posted on 8/23/14 at 4:31 pm to
Maybe.
Posted by SLafourche07
Member since Feb 2008
9928 posts
Posted on 8/23/14 at 4:53 pm to
quote:

I personally believe that their service fricking sucks.


quote:

gave me a 1 year free subscription



You must be pumped!
Posted by VOR
Member since Apr 2009
63441 posts
Posted on 8/23/14 at 6:04 pm to
I think it all goes back to Muslim basketball.
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