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Server 2008 update goes bad...

Posted on 8/7/14 at 7:23 am
Posted by TigerGman
Center of the Universe
Member since Sep 2006
11223 posts
Posted on 8/7/14 at 7:23 am
Small office, --friend ran suggested windows security updates and something went wrong. System went tits up including backup and server couldn't be accessed on network.

Long story but this has caused a major disruption and friend is catching flack for running the update.

IT said " you don't ever run updates on an older system"

I call B.S. on that. I've never heard anyone say don't run a suggested update cause your computer is too old. Besides that would mean leaving the system full of bugs and especially security holes.

Thoughts?
This post was edited on 8/7/14 at 7:24 am
Posted by HailToTheChiz
Back in Auburn
Member since Aug 2010
48983 posts
Posted on 8/7/14 at 7:31 am to
How old is the system?

I did updates for first time in awhile. One of them caused blue screen of death and I had to delete it
Posted by GrammarKnotsi
Member since Feb 2013
9354 posts
Posted on 8/7/14 at 7:51 am to
quote:

you don't ever run updates on an older system


Not all systems require all updates
Posted by TigerGman
Center of the Universe
Member since Sep 2006
11223 posts
Posted on 8/7/14 at 8:05 am to
quote:

How old is the system?



Not sure I'll try to find out. But isn't that the point? What difference does it make? If it runs the base operating system it should run any suggested updates to the system.
Posted by hashtag
Comfy, AF
Member since Aug 2005
27502 posts
Posted on 8/7/14 at 8:17 am to
there are a lot of options here that we aren't aware of. is it a software or hardware issue that caused the failure?

and, is your friend responsible for the backups that can't be restored?
Posted by GrammarKnotsi
Member since Feb 2013
9354 posts
Posted on 8/7/14 at 8:31 am to
quote:

Thoughts?


Why did your friend have access to the server
Posted by stat19
Member since Feb 2011
29350 posts
Posted on 8/7/14 at 8:32 am to
How did the update cause the backup media to fail?
Posted by TigerGman
Center of the Universe
Member since Sep 2006
11223 posts
Posted on 8/7/14 at 8:59 am to
quote:

How did the update cause the backup media to fail?



They don;t know. Friend says it was later that night a bad storm came through and he suspects a power surge is the real culprit.

I'm just looking for some backup that updating the software OS on an "older computer" is a no no is bull crap.

I been facking with computers since DOS 5.0 and that's a first for me.

Posted by Korkstand
Member since Nov 2003
28709 posts
Posted on 8/7/14 at 9:10 am to
quote:

I'm just looking for some backup that updating the software OS on an "older computer" is a no no is bull crap.
Depends on how critical the system is, and whether it can be reached from the internet.

"If it ain't broke, don't fix it" definitely applies in many cases.
Posted by Chimlim
Baton Rouge, LA
Member since Jul 2005
17712 posts
Posted on 8/7/14 at 9:11 am to
No matter how old if you run Server 2008 you need to install updates. But you have to be careful installing them, you can always uninstall updates if you suspect one of them has caused problems.
Posted by TigerGman
Center of the Universe
Member since Sep 2006
11223 posts
Posted on 8/7/14 at 9:12 am to
quote:

"If it ain't broke, don't fix it" definitely applies in many cases.



Are you saying you don't run Microsoft's recommended security updates on your server software?
Posted by GrammarKnotsi
Member since Feb 2013
9354 posts
Posted on 8/7/14 at 9:17 am to
quote:

Are you saying you don't run Microsoft's recommended security updates on your server software?



Yes
Posted by Korkstand
Member since Nov 2003
28709 posts
Posted on 8/7/14 at 9:28 am to
quote:

Are you saying you don't run Microsoft's recommended security updates on your server software?

I'm saying if you have a critical system that is not reachable from the internet, then you'd better have a damn good reason for installing any updates. And if you do install anything, you do them one at a time, you know exactly what each update does, and you verify that there are no side effects afterward. You might even do a full backup after each one, too.

You should probably never just click "install updates" if a machine is as critical as this one seems to be.
Posted by TigerGman
Center of the Universe
Member since Sep 2006
11223 posts
Posted on 8/7/14 at 9:35 am to
quote:

You should probably never just click "install updates" if a machine is as critical as this one seems to be.




Well that's why I'm asking. I was trying to get a handle on what you IT guys do in actual practice.

ETA: Still, you guys seem to be talking in general for all systems. My question is why would an older system be more susceptible to problems. I simply don't see it. It will either run the OS or it won't. Updates shouldn't do anything to change system requirements.
This post was edited on 8/7/14 at 9:40 am
Posted by hashtag
Comfy, AF
Member since Aug 2005
27502 posts
Posted on 8/7/14 at 9:50 am to
Microsoft Updates are really the last line of defense in securing critical systems. Sure, IT people install them when they can. But, they aren't the 1st, 2nd, 3rd, etc. line of defense as far as security is concerned.
Posted by Korkstand
Member since Nov 2003
28709 posts
Posted on 8/7/14 at 10:01 am to
quote:

My question is why would an older system be more susceptible to problems. I simply don't see it. It will either run the OS or it won't. Updates shouldn't do anything to change system requirements.
It's not that an update might change system requirements, it's the fact that any update has the potential to cause a problem, and the older the system the more likely it is that it is widely depended on.

I don't know the specific scenario for your friend's company, and we can't be sure that they have an actual policy of "never update old systems", but generally the older the system, the more it is relied upon, and the more cautious you should be about changing anything.
Posted by jcole4lsu
The Kwisatz Haderach
Member since Nov 2007
30922 posts
Posted on 8/7/14 at 10:06 am to
quote:

said " you don't ever run updates on an older system"

I'd say they are about right, given a small office environment. If it ain't broke....
At least do a full backup before hand
Posted by Meauxjeaux
98836 posts including my alters
Member since Jun 2005
39993 posts
Posted on 8/7/14 at 10:12 am to
Two thoughts:

1- I have a Win 2003 server that get's every update that's ever come out and have never had a problem

2- It's not a mission critical server, and if it was, I would not touch that shite without having another just like it as a staging server that would get all updates first before doing anything to the production server

One of my customers had a Win 2000 server until about 3 weeks ago.. it managed a critical SAN. Nobody got within 10 feet of that thing and everyone puckered up when we needed to do anything on it. (we did not trust the customers backup either)
Posted by hashtag
Comfy, AF
Member since Aug 2005
27502 posts
Posted on 8/7/14 at 10:20 am to
quote:

It's not a mission critical server, and if it was, I would not touch that shite without having another just like it as a staging server that would get all updates first before doing anything to the production server
this is one thing that companies fail hard at. And, it is because they are cheap and don't want to pay to duplicate their systems.

Frick, we have over 550 Virtual Servers. We have the ability to snapshot servers prior to doing updates and then failing back if they cause issues. That has been done with maybe 50 machines ever, and probably just maybe 25 of them on a regular basis.

Of course, we also have backups of our stuff and can rebuild them if need be.

The organization really needs to look at their backup solution and figure out why this critical system wasn't backed up. And if it was, why they aren't able to recover it. If it is that critical. They should have regular backups onsite and offsite. And, they should be testing backup recovery on a regular basis.
Posted by jcole4lsu
The Kwisatz Haderach
Member since Nov 2007
30922 posts
Posted on 8/7/14 at 10:27 am to
quote:

The organization really needs to look at their backup solution and figure out why this critical system wasn't backed up. And if it was, why they aren't able to recover it. If it is that critical. They should have regular backups onsite and offsite. And, they should be testing backup recovery on a regular basis.



This is pretty much it. shite happens, back it up. We have walked out on customers who refuse to get some sort of backup protection. My boss has called a business owner a dumbass right to his face because of it.
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