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Started By
Message
Cox charging for "premium" technical support
Posted on 6/24/14 at 5:44 pm
Posted on 6/24/14 at 5:44 pm
Is this a joke?
It now costs more money to have them fix their service when it goes down?
Does this mean you don't have to sit on hold for 30 minutes to get anything accomplished?
Yes. I'm mad.... I've been on hd for 17 minutes and counting as I type this.
It now costs more money to have them fix their service when it goes down?
Does this mean you don't have to sit on hold for 30 minutes to get anything accomplished?
Yes. I'm mad.... I've been on hd for 17 minutes and counting as I type this.
5
Posted on 6/24/14 at 6:02 pm to KJason
(no message)
This post was edited on 4/20/21 at 8:26 pm
Posted on 6/24/14 at 6:05 pm to efrad
Even when they are charging a monthly subscription fee?
Posted on 6/24/14 at 6:10 pm to KJason
Posted on 6/24/14 at 6:18 pm to efrad
I do agree that probably 80 percent of Cox tech support calls are from people who have no idea that the problem is their computer....the other 20 percent dont have much of a chance getting anything fixed either. Home internet service is best effort. So if it does not work and the problem truly is with the provider....simply hang up and pray. Or switch providers.
This post was edited on 6/24/14 at 6:19 pm
Posted on 6/24/14 at 6:37 pm to Daygo85
Lol at Cox
Directv baby
Directv baby
Posted on 6/24/14 at 6:43 pm to KJason
I need to cancel my Cox service this week. How long can I expect to be on hold?
Posted on 6/24/14 at 6:47 pm to wadewilson
So glad i dumped those frickers
Posted on 6/24/14 at 7:02 pm to KJason
I would tell them to frick off and get dish
Posted on 6/24/14 at 7:10 pm to KJason
Ha ha!
We're the Cable Company so frick You!!
We're the Cable Company so frick You!!
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