I had Photoshop CS4 Extended on my desktop here at work for creating different things business and personal related. We got hit with the Windows XP no support deal so we are upgrading all desktops in the building. I have a new PC but need to reload Photoshop. The problem is this, I no longer have the installation disk but I do have the serial number. I have an Adobe Online user profile and it shows my product is registered but there is no way that I see to download it.

Is there a way I can download a free trial of this software and then activate it using the serial number or am I just crap out of luck on being able to get it back?

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Posted by RonFNSwanson

University of LSU

Member since Mar 2012

23169 posts

Posted on 4/17/14 at 3:44 pm to RollTide MJ

If they still had it, yes, you could. But they don't have any trials past cs6 anymore. But call them, they maybe could help you out. They we're very helpful with the issue I had a few months ago.

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Posted by junkfunky

Member since Jan 2011

33893 posts

Posted on 4/17/14 at 3:48 pm to RollTide MJ

Contact Adobe or "locate" an image file and make a new disc.

If those don't work you might be able to find a used disc from ebay or something similar.

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Posted by RollTide MJ

Tuscaloosa, AL

Member since Nov 2007

9523 posts

Posted on 4/17/14 at 3:49 pm to RonFNSwanson

I think I might have stumbled upon a CS4 download on the adobe site that says I can activate using my serial number. Going to try it out.

:crossingfingers:

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Posted by Chaz95

Dallas, Texas

Member since Nov 2007

19503 posts

Posted on 4/17/14 at 3:50 pm to RollTide MJ

If you get Adobe to answer the phone, post it here, because I tried to activate one of my licenses on a new laptop I purchased and deactivate another and it was a total lost cause.

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Posted by RollTide MJ

Tuscaloosa, AL

Member since Nov 2007

9523 posts

Posted on 4/17/14 at 3:52 pm to Chaz95

I'm hoping what I am trying now works because my other option will be using an old copy of photoshop 7. It's alright but I like CS4 a lot better.

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Posted by idlewatcher

County Jail

Member since Jan 2012

79111 posts

Posted on 4/17/14 at 4:02 pm to RollTide MJ

You should be fine. The platform is all the same - except for the serial.

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Posted by RollTide MJ

Tuscaloosa, AL

Member since Nov 2007

9523 posts

Posted on 4/18/14 at 10:30 am to Chaz95

So I found a link to download older Photoshop versions on Adobe.com. Found a link for CS4 and downloaded. Came back up to work this morning because it was still downloading when I left work yesterday. Installed it, license key worked and now I'm set back up with Photoshop CS4.