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Started By
Message
Have any of y'all ever sent your Costas in for repair?
Posted on 4/3/14 at 2:01 pm
Posted on 4/3/14 at 2:01 pm
My costas lenses are starting to lose their coating from what I can tell and I want to get the fixed/replaced. Have y'all ever sent a pair in for repair and what does the "lifetime warranty" cover? I was reading some FAQs and they were talking about cost of repair, which has me wondering what is the warranty for in the first place.
11
Posted on 4/3/14 at 2:04 pm to pointdog33
i did.
my son dropped mine and one of the lenses cracked. this was not covered so i had to pay. they did fix the nose piece and tighten the hinges for free
i think i had to pay 8 bucks or so for something(on top of the other fee for the lens fix)
my son dropped mine and one of the lenses cracked. this was not covered so i had to pay. they did fix the nose piece and tighten the hinges for free
i think i had to pay 8 bucks or so for something(on top of the other fee for the lens fix)
Posted on 4/3/14 at 2:06 pm to pointdog33
Yes I sent mine in because my polarization was damaged and made everything blurry, it was not very noticeable either. They fixed it no problem. You have to pay like $7 I think but they will let you know once it gets to the shop if it's not covered and you will have to pay before starting any work. All in all though I wouldn't worry much about them charging you.
Posted on 4/3/14 at 2:07 pm to Shepherd88
Sounds good. How long did it take them to get them back to you?
Posted on 4/3/14 at 2:09 pm to pointdog33
quote:
Have any of y'all ever sent your Costas in for repair?
Yes.
quote:
My costas lenses are starting to lose their coating from what I can tell and I want to get the fixed/replaced.
Stop leaving them on the dash of your vehicle when it gets hot.
quote:
what does the "lifetime warranty" cover?
Manufacturers defects.
quote:
I was reading some FAQs and they were talking about cost of repair, which has me wondering what is the warranty for in the first place.
It is for manufacturers defects, not your lack of care for the item. However, they cut you a break and it is not bad. I totally smashed a pair when a tree I cut on my shooting lane fell on them. They had broken frames and cracked lenses. I got a new pair for about $60 including shipping.
Posted on 4/3/14 at 2:10 pm to pointdog33
You gonna get raped.... If they are 580s....
Seriously though my lens cracked after a drop, sent the in $95, the day I get them back my 6yo jumps in the truck and cracks the frames in half boom another $65
Seriously though my lens cracked after a drop, sent the in $95, the day I get them back my 6yo jumps in the truck and cracks the frames in half boom another $65
Posted on 4/3/14 at 2:11 pm to pointdog33
quote:
Sounds good. How long did it take them to get them back to you?
About 4 to 6 weeks...
Posted on 4/3/14 at 2:12 pm to pointdog33
I did. Pretty sure they sent me brand new ones.
Posted on 4/3/14 at 2:12 pm to pointdog33
I sent a pair in about 6 months ago after the nose piece cracked in half while I was putting them on one day. I think it was about a 2-3 week turn around and they sent me a new pair. I think I have to pay the $12 handling fee, plus shipping
Posted on 4/3/14 at 2:13 pm to pointdog33
Academy stopped swapping broken ones out 
I made some good money doing that in my early 20s
I made some good money doing that in my early 20s
Posted on 4/3/14 at 2:14 pm to Glock17
I brought mine back to Academy. They gave me a new pair no questions asked.
Posted on 4/3/14 at 2:18 pm to 4WHLN
quote:
I brought mine back to Academy. They gave me a new pair no questions asked.
Whoa...you can do that?? How long ago?
Posted on 4/3/14 at 2:23 pm to pointdog33
I cracked a lens and sent them in. Told them the corners of the mirror finish were beginning to delaminate. Got them fixed free
Posted on 4/3/14 at 2:25 pm to Hermit Crab
Rubber was peeling off the frames of some old costas I had for 5 years. They said it was a manufacturer defect and told me to pick out a new pair from the website. 12$ and three weeks later I had a new pair of harpoons.
Posted on 4/3/14 at 2:30 pm to pointdog33
When I shattered mine I think paid around $50 to get them repaired. The rubber is wearing off and I got some scratches on the lens so it might be time to send them back in
Posted on 4/3/14 at 2:36 pm to Hermit Crab
quote:
mirror finish were beginning to delaminate
That's what mine are doing. Just printed out my repair slip. Hopefully they'll come back quick
Posted on 4/3/14 at 3:10 pm to Big_country346
quote:
Whoa...you can do that?? How long ago?
First time was about a year ago. Second time was about 5 months or so later.
ETA: The rubber kept coming of so they would just swap them out.
This post was edited on 4/3/14 at 3:13 pm
Posted on 4/3/14 at 3:38 pm to 4WHLN
They stopped doing it in SELA because a buddy and I would buy broken ones for $20, swap them out for free, and turn around and sell them for $100. After 100 or so, they realized something was up
Posted on 4/3/14 at 3:46 pm to pointdog33
If you go to their website, you fill out a form detailing whats wrong with the glasses and put in in the box you ship your glasses in. Depending on the problem it can be a $25 fix up to $90 or so for new glass lenses. Warranty strictly covers manufacturing defects, basically if you break it you pay for it.
Posted on 4/3/14 at 5:18 pm to Lightnin Hopkins
$90 for "A" lens, or both? I need both of mine replaced...
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