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Inexpensive dishwashers-worth the repair?

Posted on 1/9/14 at 5:59 pm
Posted by 19thHole
Working on my TPS reports
Member since Dec 2007
4908 posts
Posted on 1/9/14 at 5:59 pm
I bought one of those $350 Kenmore dishwashers in 2010 and the damn thing quit working on me this week.

Most places a service call alone will run like $70 or so...and if it needs a part replace etc. we are looking at more.

Is it even worth repairing appliances in this price range or just get another "cheapie" until ready for the step up?

What's your experience OT?

Posted by Napoleon
Kenna
Member since Dec 2007
69071 posts
Posted on 1/9/14 at 6:05 pm to
Hello, I can help you out.

First it is almost always cheaper to repair.
(almost)

$70 to come out is about right (we are less) but I don't do company stuff on here. So I'll try and help you with it.

99% of the time a Dishwasher is considered broken when it no longer drains or circulates water. If these are your problems then it could be a stuck pump.

Most of the time the pump doesn't even hjave to be replaced.
If you would post your model number I can help you a little bit as far as what to expect.

You can also email me @ NapoleonTD@gmail

I give out free advice on here as time permits.

I would say it would cost far south of $200 for either a pump or a control for your unit. I know the standard Whirlpool pumps (which Kenmore use) are $45 (my cost Wholesale)

If you factor in the pain in the arse of installing a dishwasher and all, I think repair is better.
But if your controls are bad, then repair could get up there.

What kind of problem are you having and what is your model number?

Posted by 19thHole
Working on my TPS reports
Member since Dec 2007
4908 posts
Posted on 1/9/14 at 6:09 pm to
Exactly who I was hoping to see

Kenmore 665.13459K901

It starts, but right when the water should be swishing around you just hear noise (like it's trying)

with no action. I suspect pump as well...but I know next to nothing about these things. "Ain't my bag" so to speak

ETA-at only 3 years old, second time something has malfunctioned! I know it's not a top line but STILL
This post was edited on 1/9/14 at 6:11 pm
Posted by Napoleon
Kenna
Member since Dec 2007
69071 posts
Posted on 1/9/14 at 6:10 pm to
circulation pump.
Let me see.

Posted by 19thHole
Working on my TPS reports
Member since Dec 2007
4908 posts
Posted on 1/9/14 at 6:15 pm to
Thanks...
Posted by Napoleon
Kenna
Member since Dec 2007
69071 posts
Posted on 1/9/14 at 6:19 pm to
Okay. This is a unit that uses two pumps one for circulation and one for draining.



I assume it drains fine but just doesn't circulate?

#18 is the issue here. If you can hear whining that is a good thing, it means the motor is running, just nothing is happening.

There is an impeller that you can acces from inside the machine, a lot of times this just has food stuck in it.
If you take the bottom rack up and remove the water sprayer you can access the panel. If you remove the screws that hold the panel (#1) in the diagram, you can get in there and clean it out.

Sometimes the pump impellers just break, factory retail for the impeller is $25 so it isn't an expensive part.

The motor itself is not the one I was thinking of earlier, it is more expensive. But it's likely not the problem anyway.

Is this a stand alone dishwasher?
Those are much easier to just replace but also just as easy to work on.
It looks like one on the diagram.

not the same unit, but basically showing you what you need to do to clean it.


The goal is to force the impeller to spin over a few times, once it moves pretty easily you can put the parts back on and it will be fine.

This is a basic service. I even have a code for it in my service software. DWIMPCL1 - $40


This post was edited on 1/9/14 at 6:22 pm
Posted by 19thHole
Working on my TPS reports
Member since Dec 2007
4908 posts
Posted on 1/9/14 at 6:28 pm to
Ok I will check it out...

Sounds like you are on the right track-but I can't see the disagram (iPad). Got another link to it possibly?

In any event -I'm going to fool with it and see if I can't make some progress given this info. Other than the diagram-any other questions I will just email you.

Posted by sportsaddit68
Hammond
Member since Sep 2008
5844 posts
Posted on 1/9/14 at 6:46 pm to
Thanks Napoleon. As an Appliance salesman, I shouldn't like ya. But I do because your knowledge like this teaches me things I never knew. Thanks for sharing some knowledge with us.
Posted by Napoleon
Kenna
Member since Dec 2007
69071 posts
Posted on 1/9/14 at 6:48 pm to
quote:

Thanks Napoleon. As an Appliance salesman, I shouldn't like ya. But I do because your knowledge like this teaches me things I never knew. Thanks for sharing some knowledge with us.



There is a need for both of us. Believe me, I say "your better buying a new one than fixing this one" all the time.



Posted by OSqueal
Where ever the beer is
Member since Jan 2011
5390 posts
Posted on 1/9/14 at 6:49 pm to
quote:


Inexpensive dishwashers-worth the repair?


Nah..just divorce her and get another one.
Posted by Eighteen
Member since Dec 2006
33876 posts
Posted on 1/9/14 at 6:49 pm to
+1

there's something so awesome about fixing something yourself. like hearing from the TD experts on here
Posted by sportsaddit68
Hammond
Member since Sep 2008
5844 posts
Posted on 1/9/14 at 6:51 pm to
Had a customer today pricing a new electric range because his heating element went out. He appreciated that I told him that its an easy fix and cheap. Cost me a sale, but guaranteed me a future customer when something does need to be replaced I think.
Posted by 19thHole
Working on my TPS reports
Member since Dec 2007
4908 posts
Posted on 1/9/14 at 6:55 pm to
Update for you boys:

Thanks to Napoleon I have disassembled my dishwasher .....but damn it with those torque screws at the bottom to remove the final piece

Looks like I may have to hit the hardware store after all
Posted by Napoleon
Kenna
Member since Dec 2007
69071 posts
Posted on 1/9/14 at 6:59 pm to
quote:

Had a customer today pricing a new electric range because his heating element went out. He appreciated that I told him that its an easy fix and cheap. Cost me a sale, but guaranteed me a future customer when something does need to be replaced I think.



I buy old units from people, I just bought a nice LG front load washer for $100 with the pedestal. They said it didn't drain. I took the filter out and there was a sock in it. So now I have me a three year old top of the line LG washer, I think I'm keeping it for myself and finally going to go to front loaders.

I get dryers all the time. (I give my card out to scrappers and have a guy at the yard who sells me dryers and washers for $20 a pop)Most dryers are thrown out because of the $2 thermal fuse.

I send out an email every week to my landlord customers with the items I have for sale, and give a one year warranty on them. I do pretty good doing that as a side job.

Pays for my love of eating out and vacationing.
Posted by Napoleon
Kenna
Member since Dec 2007
69071 posts
Posted on 1/9/14 at 7:00 pm to
quote:

but damn it with those torque screws at the bottom to remove the final piece



t-20's or t-25's.

It's good to have a set of multiple bits. Some GEs use T-20 secuirty bits which most people don't have.
Posted by djangochained
Gardere
Member since Jul 2013
19054 posts
Posted on 1/9/14 at 7:21 pm to
This Napoleon guy knows his shite

Posted by Napoleon
Kenna
Member since Dec 2007
69071 posts
Posted on 1/17/14 at 6:09 pm to
Just an update, this turned out to be a failed motor, but that is very rare.

Usually it is a stuck motor or even a bad capacitor.
Still repair was half the cost of new, without having to deal with install.

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