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DonDraper 
Alabama Fan
OTP
Member since Mar 2012
1117 posts
| Best customer service sites online for buying guns/ammo/mags? (Posted on 3/7/13 at 3:31 pm)
I'm pretty new to buying these things online. Who are the best/worst ones out there?
I recently purchased a XD40 12 rd mag from MidwayUSA, so far they've been great. I have a tracking number, and it should be here in a few days. Their price was also cheaper than Springfield Armory, which I ordered the samething and it should be here in 4-6 weeks.
I've heard Cheaperthandirt will screw you, as well as Buds.
I also just purchased some ammo from Sportsmans guide, so we'll see...
Appreciate the info fellas.......
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StinkDog12 
LSU Fan
Orlando
Member since Nov 2006
1882 posts
| re: Best customer service sites online for buying guns/ammo/mags? (Posted on 3/7/13 at 3:34 pm to DonDraper)
quote:
Sportsmans guide
good luck...I havent received a single order from them yet...and I have 3 on file with them for over 3 weeks that were "in stock" when I placed the order.
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Springfield XD
Member since Feb 2013
1782 posts
| re: Best customer service sites online for buying guns/ammo/mags? (Posted on 3/7/13 at 3:35 pm to DonDraper)
quote:
MidwayUSA
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Skywalker
LSU Fan
Red Stick
Member since Jul 2010
547 posts
| re: Best customer service sites online for buying guns/ammo/mags? (Posted on 3/7/13 at 3:35 pm to DonDraper)
I've had great service with Brownells, and Bravo Company.
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El Josey Wales
LSU Fan
Greater Geismar
Member since Nov 2007
18307 posts
 Online
| re: Best customer service sites online for buying guns/ammo/mags? (Posted on 3/7/13 at 3:37 pm to DonDraper)
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DrTyger
LSU Fan
Member since Oct 2009
14710 posts
| re: Best customer service sites online for buying guns/ammo/mags? (Posted on 3/7/13 at 3:38 pm to DonDraper)
Ky Gun Co.
Midway
Brownells
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ForeverLSU02 
Penn Fan
Albany
Member since Jun 2007
20729 posts
| re: Best customer service sites online for buying guns/ammo/mags? (Posted on 3/7/13 at 3:41 pm to DonDraper)
quote:
MidwayUSA
by far the best customer service I've come across as far as outdoors purchases. Their customer service is on the same level as Amazon IMO
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CaptSpaulding
Alabama Fan
Member since Feb 2012
781 posts
| re: Best customer service sites online for buying guns/ammo/mags? (Posted on 3/7/13 at 3:49 pm to DonDraper)
Midway would be perfect in my eyes if they would quit using UPS Surepost.
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TigerTatorTots
LSU Fan
The Rec, Middle Courts- retired
Member since Jul 2009
58080 posts
| re: Best customer service sites online for buying guns/ammo/mags? (Posted on 3/7/13 at 3:51 pm to DonDraper)
Midway, Sportsmans Guide, and SGammo have been the best IMO. Palmetto State Armory is great, however they do need to upgrade their servers and hire a couple more people to get shipments out quicker
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JAB528
LSU Fan
Member since Jun 2012
11166 posts
| re: Best customer service sites online for buying guns/ammo/mags? (Posted on 3/7/13 at 3:58 pm to DonDraper)
Midwayusa.
Midsouth shooters.
NOT wideners.
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Homme Formidable 
Lamar Fan
Baton Rouge, Louisiana
Member since Nov 2008
208 posts
| re: Best customer service sites online for buying guns/ammo/mags? (Posted on 3/7/13 at 3:59 pm to TigerTatorTots)
I've extensively ordered from, and have had great luck with:
Midway USA
Brownells
Sportsman's Guide
Impact Guns
Glockmeister
One Source Tactical
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Chad504boy 
New Orleans Saints Fan
Five Oh Four
Member since Feb 2005
64692 posts
| re: Best customer service sites online for buying guns/ammo/mags? (Posted on 3/7/13 at 4:02 pm to Homme Formidable)
you can't ever beat amazon's customer service if its a product they are selling.
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LSUFan3434
LSU Fan
Iowa, LA
Member since Sep 2006
15748 posts
| re: Best customer service sites online for buying guns/ammo/mags? (Posted on 3/7/13 at 4:10 pm to DonDraper)
I just placed an order with Midway about 5 minutes ago. My order should be shipped within the next 4 days. I hope that helps
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KingRanch
LSU Fan
The Ranch
Member since Mar 2012
30902 posts
| re: Best customer service sites online for buying guns/ammo/mags? (Posted on 3/7/13 at 4:35 pm to DonDraper)
:creepylarrysmile:
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DonDraper
Alabama Fan
OTP
Member since Mar 2012
1117 posts
| re: Best customer service sites online for buying guns/ammo/mags? (Posted on 3/7/13 at 4:56 pm to StinkDog12)
quote:
and I have 3 on file with them for over 3 weeks that were "in stock" when I placed the order.
Apparently it's been "shipped". I guess we'll find out sooner or later. Have you cntacted them?
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DonDraper
Alabama Fan
OTP
Member since Mar 2012
1117 posts
| re: Best customer service sites online for buying guns/ammo/mags? (Posted on 3/7/13 at 5:08 pm to LSUFan3434)
Thanks fellas for the info. I think Midway will be getting much more of my business.
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LouisianaChessie
LSU Fan
Baton Rouge, LA
Member since May 2010
774 posts
| re: Best customer service sites online for buying guns/ammo/mags? (Posted on 3/7/13 at 5:13 pm to DonDraper)
Midway has always been great except last time they wanted me to jump through hoops to return an item.
Novak sights took care of it very easily.
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DonDraper
Alabama Fan
OTP
Member since Mar 2012
1117 posts
| re: Best customer service sites online for buying guns/ammo/mags? (Posted on 3/7/13 at 5:51 pm to LouisianaChessie)
Out of curiousity what was the item?
I use to strictly purchase these items in person, but the way things are nowadays you get it where you can.
Anybody know what the deal is with Cheaperthandirt?
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LSUFan3434
LSU Fan
Iowa, LA
Member since Sep 2006
15748 posts
| re: Best customer service sites online for buying guns/ammo/mags? (Posted on 3/7/13 at 6:20 pm to DonDraper)
to hell with ctd
they caved to the libs
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LouisianaChessie
LSU Fan
Baton Rouge, LA
Member since May 2010
774 posts
| re: Best customer service sites online for buying guns/ammo/mags? (Posted on 3/7/13 at 7:04 pm to DonDraper)
The item was a set of Novak sights with tritium inserts. (Not cheap) One day after installation (another 50 bucks) the front sight went out. They wanted me to send both sets back to get the return. So now a 125 dollar set of sights would have been 225. Novak took just the front sight and returned it no questions asked.
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