Question about accessing Credit Card special benefits | TigerDroppings.com

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Teddy Ruxpin
LSU Fan
New Orleans, LA
Member since Oct 2006
18134 posts

Question about accessing Credit Card special benefits


quote:

Travel upgrades and savings
Receive complimentary upgrades and special savings at hotels, resorts, and spas with your Visa Signature card.


quote:

Special access to events
Your Visa Signature card gets you special access and preferred seating at events like the Super BowlTM and Olympic GamesTM.


These are listed as benefits to my Capital One Venture Card.

My question is, how in the hell do I access this stuff? Or is it one of those things they bestow upon you?

Terribly simple question, but I've always used my prior cards just to buy stuff. I want to use the full benefits of this card, and not just the reward points.



This post was edited on 2/1 at 4:55 pm



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foshizzle
LSU Fan
Washington DC metro
Member since Mar 2008
29672 posts

re: Question about accessing Credit Card special benefits


Call their customer support line and ask.





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Teddy Ruxpin
LSU Fan
New Orleans, LA
Member since Oct 2006
18134 posts

re: Question about accessing Credit Card special benefits


i googled the shite out of it but figured someone would just know. I see people talk about it so often on here. Guess ill have to. Personally, i just hate asking these "common sense" questions.





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Teddy Ruxpin
LSU Fan
New Orleans, LA
Member since Oct 2006
18134 posts

re: Question about accessing Credit Card special benefits


quote:

foshizzle


I just wanted to let you know I made this phone call today.

Capital One Visa Signature Benefits Page

It took me 30 minutes to get someone on the phone who knew what the hell I was talking about.

First called Cap One and they didn't know these were even benefits and gave me Visa Number.

Called Visa Number, and when it asked for my account #, I put in my credit card # as a guess. This re-routed me right back to Cap One

She connected me to Visa directly. That person didn't know these benefits existed. She connects me to a benefits specialist.

He said they don't administer these two benefits, and that the concierge service does. He then proceeds to give me the number for Visa the original Cap One rep gave me. I notify him this number just reroutes me back to Cap One so he connects me directly to the concierge service.

I finally get my answer.






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