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VW's Apology: $1,000 to affected owners

Posted on 11/10/15 at 9:53 am
Posted by VetteGuy
Member since Feb 2008
28207 posts
Posted on 11/10/15 at 9:53 am
Volkswagen of America will offer $500 to owners of 2.0-liter diesel vehicles with illegal emissions test-rigging software, part of a “goodwill” package aimed at calming customers affected by the company’s deception.

The $500 will come on a prepaid Visa card and can be used wherever Visa is accepted, VW said in a statement. As part of the package, affected owners will also receive a second prepaid card worth $500 that can be redeemed at VW dealerships, and three years of 24-hour roadside assistance.



Read more: LINK
Posted by JohnnyKilroy
Cajun Navy Vice Admiral
Member since Oct 2012
35362 posts
Posted on 11/10/15 at 9:58 am to
frick that.

If VW just tanked the resale value of my car by cheating emissions standards they can shove 500 dollars up their arse and I'd see them in court.


This is like the Carnival cruise that went to shite in the gulf and the compensation was a discount on a future carnival cruise.
Posted by CaptainsWafer
TD Platinum Member
Member since Feb 2006
58362 posts
Posted on 11/10/15 at 9:59 am to
As some posters and VW owners have mentioned this could hurt resale without the corrections made, will this $1000 cover those costs


ETA It appears not.
This post was edited on 11/10/15 at 10:00 am
Posted by DownshiftAndFloorIt
Here
Member since Jan 2011
66763 posts
Posted on 11/10/15 at 9:59 am to


That ain't quite gonna make up for my car being effectively worthless.

ETA: I had to laugh when I got an apology letter from them and right under it was my note for that month.

Where this gets hairy in my mind is when it breaks out of warranty. I can't trade it in unless I take a massive loss on it. I'm just stuck with it. Who's gonna pay for that failure that I'm forced to live with because I can't sell it before it fails?
This post was edited on 11/10/15 at 10:04 am
Posted by 7thWardTiger
Richmond, Texas
Member since Nov 2009
24670 posts
Posted on 11/10/15 at 10:06 am to
lol
Posted by Meauxjeaux
98836 posts including my alters
Member since Jun 2005
39996 posts
Posted on 11/10/15 at 10:19 am to
I'll buy both of y'alls VWs for $1500 each... since you agree they are worthless.
Posted by Cosmo
glassman's guest house
Member since Oct 2003
120331 posts
Posted on 11/10/15 at 10:23 am to
Why does this hurt value? Nobody gives a shite about emissions
Posted by XxxSpooky1
A place in SE La
Member since Sep 2007
5145 posts
Posted on 11/10/15 at 12:45 pm to
How does this hurt your resale value? If anything it should help it. You do not have to get the recall done in the cars. If you bring it to the dealership just tell them you don't want it. I've talked to some of the guys at Southpoint and that is what was explained to me.
Posted by kywildcatfanone
Wildcat Country!
Member since Oct 2012
119256 posts
Posted on 11/10/15 at 12:51 pm to
quote:

Why does this hurt value? Nobody gives a shite about emissions


This. I assume though perception of something "wrong with the car".
Posted by retired trucker
midwest
Member since Feb 2015
5093 posts
Posted on 11/10/15 at 12:52 pm to
...
This post was edited on 11/10/15 at 2:26 pm
Posted by AUbagman
LA
Member since Jun 2014
10570 posts
Posted on 11/10/15 at 12:54 pm to
If they'd double my warranty, I'd be content with that. I was going to keep the car regardless.
Posted by DownshiftAndFloorIt
Here
Member since Jan 2011
66763 posts
Posted on 11/10/15 at 12:54 pm to
Dealerships won't touch them right now becuase they feel like they won't be able to sell them.

The recall will be mandatory one it is all lined out. The dealership told me they are hearing Q3 2016 before a solution is finalized. My car will be well over 100k miles by then, so I'm curious about how they'll handle me.

Fortunately for me, I like my car and have no intention of selling it. It's perfect for what I need it for. I do feel bad for those who want to get rid of theirs though. They'll never get close to what it was worth before the scandal was announced.

I'm pretty torn on how I feel about this $500 visa. I personally don't feel like Volkswagen owes me any money at this point.
Posted by AUbagman
LA
Member since Jun 2014
10570 posts
Posted on 11/10/15 at 1:03 pm to
Also, it says acceptance of the goodwill package does not release your claims against VW. So why the hell not? I signed up.

quote:

Affected customers eligible for the Goodwill Package are not required to waive their rights or release their claims against VWGoA in order to receive the Package.
This post was edited on 11/10/15 at 1:04 pm
Posted by East Coast Band
Member since Nov 2010
62817 posts
Posted on 11/10/15 at 1:07 pm to
The FEMA handouts during Katrina were better than this.
Posted by roadGator
Member since Feb 2009
140570 posts
Posted on 11/10/15 at 1:11 pm to
quote:

I'll buy both of y'alls VWs for $1500 each... since you agree they are worthless.


No kidding. I'm shopping for a VW for one of my family members and I'm not seeing these VWs worth nothing.

Posted by Open Dore Policy
The Commodore State
Member since Oct 2012
4472 posts
Posted on 11/10/15 at 1:12 pm to
Germans.
Posted by AUbagman
LA
Member since Jun 2014
10570 posts
Posted on 11/10/15 at 2:00 pm to
Here's the email I sent out earlier to several VW email addresses. It probably won't be read, but I guess there's a chance:

Hello,

I just signed up for my "goodwill" package. While I feel it should be in the $2 - $3k range, it's a step in the right direction. I wanted to make a suggestion, especially if your end goal is to get the vehicles back to the dealership when the fix is implemented:

1. Extend the vehicle warranty. From the moment the fix is implemented, you should give customers piece of mind that if reliability suffers, VW will have our backs. We will effectively be test subjects carrying out long term road testing for you guys.

2. Cover routine maintenance for 2 years. The cost is high to maintain the TDI, especially with the DSG, and we payed a premium to be able to do so. This will also give you guys an opportunity to get people into the dealerships and provide feedback on the performance of the vehicle and new software.

3. Give a hefty voucher for current owners to either buy another VW down the road or trade in their current TDI. We should be afforded the opportunity to buy our next VW well below market value. It will carry some of your losses into the future, lowering the economic burden on your company in the short term.

Of course all of this can be offered in a way that releases VW from further claims of litigation. I'm sure if you guys explained yourselves, and how an attorney would get most of the money of a class action lawsuit, everyone would win and your company name could start rebuilding with your current owners. I'd rather not make attorneys wealthy over doing little to nothing.

I hope you guys read this and give this serious consideration, or at least something along these lines. I'd much rather drive my car, and feel good doing so, as I do enjoy it. I just want piece of mind that reliability and maintenance costs aren't going to break the bank once the fix is in. If you guys do so, I'll remain a loyal customer in the future.

Thank you.
Posted by goofball
Member since Mar 2015
16869 posts
Posted on 11/10/15 at 2:03 pm to
Anyone who accepts just this is a fool.
This post was edited on 11/10/15 at 2:04 pm
Posted by oilmanNO
Member since Oct 2009
2844 posts
Posted on 11/10/15 at 2:07 pm to
Did you sign it AUbagman?
Posted by VetteGuy
Member since Feb 2008
28207 posts
Posted on 11/10/15 at 2:08 pm to
It is goodwill.

You aren't waiving your rights by accepting it.
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