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The Bi-Weekly Comcast v Uverse Thread

Posted on 2/16/15 at 11:37 am
Posted by LoveThatMoney
Who knows where?
Member since Jan 2008
12268 posts
Posted on 2/16/15 at 11:37 am
So I've had enough of AT&T. Was paying $95 per month for 18Mbps and 200 cable channels, plus HD and DVR. Then they lied to me, literally, and now my cost is $105 per month for 24Mbps and the other crap.

That deal ends in March. The best they can do is give me the 24Mbps and 300 cable channels including Starz and Encore for $122 per month. I give no fricks about Stars or Encore. I don't really care about increasing the number of channels I have, but if I don't increase the channels, I will still have to pay $122 per month, so what the frick ever.


I can go to Comcast for $100 per month with DVR, HD, 140 Channels (including all the ones I want) plus HBO and 50Mbps for 12 months, and then $110 for the next 12 months after that. Obviously, this deal makes AT&T's look like the pile of steaming shite that it is.

Here's my question: Is Comcast's customer service so much worse that saving $22 per month plus getting the service I actually want makes it not worth it? Because I gotta tell you, I'm not all that impressed with AT&T's customer service. Like I said, I was flat lied to by one of their representatives and basically told tough shite, deal with it.
Posted by Paul Allen
Montauk, NY
Member since Nov 2007
75173 posts
Posted on 2/16/15 at 11:37 am to
Tech Board
Posted by oleyeller
Vols, Bitch
Member since Oct 2012
32021 posts
Posted on 2/16/15 at 11:38 am to
no daily, weekly, or bi weekly threads
Posted by LSUfan4444
Member since Mar 2004
53749 posts
Posted on 2/16/15 at 11:38 am to
quote:

Then they lied to me


Please explain
Posted by LoveThatMoney
Who knows where?
Member since Jan 2008
12268 posts
Posted on 2/16/15 at 11:39 am to
quote:

Tech Board


Great input. This isn't really a tech question.
Posted by LSUSUPERSTAR
TX
Member since Jan 2005
16305 posts
Posted on 2/16/15 at 11:41 am to
Newsflash: They all suck. Just cut the cord and only have internet access. Eventually they will either change or just start charging more for internet access.
Posted by GRTiger
On a roof eating alligator pie
Member since Dec 2008
62876 posts
Posted on 2/16/15 at 11:42 am to
Uverse isn't any better, and the Internet speed is noticeably slower, but I'll never give comcast another dime of my money.

Posted by LoveThatMoney
Who knows where?
Member since Jan 2008
12268 posts
Posted on 2/16/15 at 11:42 am to
quote:

Please explain


Told me I would get the 24 Mbps internet for $3 more per month. It's $10 more. Was on the phone for over an hour telling them I was told the one and they said that didn't happen and if it did, sorry but that's wrong. The $7 difference isn't a major issue, but the being lied to, or "misinformed" as they said, is a major issue to me.
Posted by SabiDojo
Open to any suggestions.
Member since Nov 2010
83929 posts
Posted on 2/16/15 at 11:43 am to
I hated U-Verse
Posted by anc
Member since Nov 2012
18025 posts
Posted on 2/16/15 at 11:43 am to
Comcast is the shittiest company on the planet.

AT&T must be really bad that you are even considering it.

Posted by NawlinsTiger9
Where the mongooses roam
Member since Jan 2009
34891 posts
Posted on 2/16/15 at 11:44 am to
Just stopping by to say frick Comcast and everything they stand for. It would physically hurt me to give them another penny of my money.


Good luck to you in your cable and Internet endeavors.
Posted by RocketTiger
Member since Mar 2014
1110 posts
Posted on 2/16/15 at 11:44 am to
Cut the cord. Then you won't have to start these dumb threads.
Posted by LoveThatMoney
Who knows where?
Member since Jan 2008
12268 posts
Posted on 2/16/15 at 11:44 am to
quote:

Newsflash: They all suck.


No shite.

quote:

Just cut the cord and only have internet access.


And who should be my provider? I only have 2 to choose from unless I want some shite arse DSL provider (not AT&T) with a whopping 6Mbps download speed.


ETA: Hint: the two to choose from are the topic of discussion.
This post was edited on 2/16/15 at 11:47 am
Posted by List Eater
Htown
Member since Apr 2005
23567 posts
Posted on 2/16/15 at 11:45 am to
I have no complaints about Comcast's customer service. Any problem I had has been solved quickly over the phone or a tech came out with the quickness. Maybe I got lucky.
Posted by Jackie Chan
Japan?
Member since Sep 2012
4681 posts
Posted on 2/16/15 at 11:46 am to
These threads make me feel blessed to have cox Internet.
Posted by LoveThatMoney
Who knows where?
Member since Jan 2008
12268 posts
Posted on 2/16/15 at 11:47 am to
quote:

I hated U-Verse


What do you have now?
Posted by Pettifogger
Capitol Hill Autonomous Zone
Member since Feb 2012
79159 posts
Posted on 2/16/15 at 12:05 pm to
quote:

Uverse isn't any better, and the Internet speed is noticeably slower, but I'll never give comcast another dime of my money.



Uverse is much better, but DirectTV is the best (I have UVerse). UVerse is a strong product owned by a huge shitty bureaucratic company. It'd be like Apple deciding to sell their products only at Wal-Mart.

Posted by SabiDojo
Open to any suggestions.
Member since Nov 2010
83929 posts
Posted on 2/16/15 at 12:08 pm to
I cut the cord, brah.
Posted by StraightCashHomey21
Aberdeen,NC
Member since Jul 2009
125398 posts
Posted on 2/16/15 at 12:10 pm to
Cutting the cord still requires slow and over priced Internet
Posted by Pettifogger
Capitol Hill Autonomous Zone
Member since Feb 2012
79159 posts
Posted on 2/16/15 at 12:14 pm to
quote:

Cutting the cord still requires slow and over priced Internet



And a lot more effort
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