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Should I be Calling Plumber or Septic Tank Company Question

Posted on 8/22/17 at 6:48 am
Posted by BeerMoney
Baton Rouge
Member since Jul 2012
8376 posts
Posted on 8/22/17 at 6:48 am
3 year old house. Toilets start flushing slow so I check the cleanout last night. It's holding a little water. So this morning the water is down but it's extremely sludged.

So this is the first house I've owned with a septic tank. Clearly the issue is between the cleanout, septic tank and the ditch it drains in to. Is this a situation where I call a plumber or a septic tank company? Hoping someone here has some experience with this.

Thanks OT.
Posted by TaderSalad
mudbug territory
Member since Jul 2014
24656 posts
Posted on 8/22/17 at 6:51 am to
quote:

house


suspect.


Call septic company and explain your problem and see what they suggest. A plumber will want to charge you for the advice or service call.
Posted by The Torch
DFW The Dub
Member since Aug 2014
19307 posts
Posted on 8/22/17 at 6:53 am to
My mom had the plumber out this week, charged her $345 to pull 30 baby wipes out of the line.

No septic tank but watch what you flush
Posted by CHEDBALLZ
South Central LA
Member since Dec 2009
21933 posts
Posted on 8/22/17 at 6:54 am to
Septic tank probably needs to be pumped out, is your pump running?
Posted by BeerMoney
Baton Rouge
Member since Jul 2012
8376 posts
Posted on 8/22/17 at 6:58 am to
I don't think we have a pump. We have this little bubbler thing that pushes air in to the tank, if that's what you're talking about?

And no baby wipes. Learned that pretty quickly.
This post was edited on 8/22/17 at 6:59 am
Posted by Martini
Near Athens
Member since Mar 2005
48853 posts
Posted on 8/22/17 at 7:02 am to
If you just bought house you should pump the tank anyway. Do you have a modal or septic tank?

Modad
This post was edited on 8/22/17 at 7:03 am
Posted by lsuroadie
South LA
Member since Oct 2007
8399 posts
Posted on 8/22/17 at 7:02 am to
quote:

We have this little bubbler thing that pushes air in to the tank, if that's what you're talking about?
yes, that's your aerator. check to see if your discharge line is flowing. does the tank have field lines or sprinkler heads? how does your septic tank drain?
Posted by Hangit
The Green Swamp
Member since Aug 2014
39147 posts
Posted on 8/22/17 at 7:04 am to
There is also a filter. If the filter gets clogged you will have some dookie water on the ground around your septic tank. Once you get the problem fixed, put a little bit of raw ground meat and chicken down your garbage disposal monthly. It will provide much needed bacteria to keep things running. There are also commercial products available for this.
Posted by rsbd
banks of the Mississippi
Member since Jan 2007
22171 posts
Posted on 8/22/17 at 7:06 am to
Tank may have sunk
Posted by lsuroadie
South LA
Member since Oct 2007
8399 posts
Posted on 8/22/17 at 7:06 am to
also, is the house 3 yrs old new? or 3 yrs old to you?

pretty unusual to pump a septic after 3 yrs
Posted by CHEDBALLZ
South Central LA
Member since Dec 2009
21933 posts
Posted on 8/22/17 at 7:14 am to
quote:

ittle bubbler thing that pushes air in to the tank


Thats what I was talking about, make sure that's running. shite tanks are finicky as far as what chemicals you can put in them and what not. Some kill off the shite eating bacteria and thats not good.
Posted by Kraut Dawg
Member since Sep 2012
4503 posts
Posted on 8/22/17 at 7:18 am to
This post was edited on 11/8/20 at 10:39 am
Posted by BeerMoney
Baton Rouge
Member since Jul 2012
8376 posts
Posted on 8/22/17 at 7:25 am to
The house and the tank are 3 years old.

I don't know what sort of tank it is. The builder had it installed. I shot him an email asking who installed it. Try to get that guy to take a look.
Posted by BeerMoney
Baton Rouge
Member since Jul 2012
8376 posts
Posted on 8/22/17 at 7:30 am to
I don't think it sunk. There's a pipe coming out the ground where it's located. That thing hasn't moved downwards in any way.
Posted by mdomingue
Lafayette, LA
Member since Nov 2010
30347 posts
Posted on 8/22/17 at 8:07 am to
quote:

septic tank


Is it a septic tank or a sewerage treatment unit? If it's a septic tank, is it going to a ditch or a field line(s)? In the parish I live in (and most that I know if) local codes do not allow for a septic system to drain into a ditch. In fact, the soil in our area is such that it is difficult to pass a percolation test to allow you to put field lines in so almost all newer installations have sewerage treatment units or occasionally small oxidation ponds.

If you have a treatment unit, it may be your pump or switch. Call a plumber is my guess.
Posted by BeerMoney
Baton Rouge
Member since Jul 2012
8376 posts
Posted on 8/22/17 at 8:34 am to
It drains in to a ditch. Basically from the clean out of the house it goes in to this big box they buried in the ground. That thing has a tail line that goes to the ditch and connects to a backflow preventer. Water drains out there in to that ditch. I think the builder referred to the unit as a sewage treatment plant not a septic tank. I use the word septic tank as it's something I picked up years ago to describe such devices.

I am a little concerned about the backflow preventer. That thing is barley above water. Basically just the top of the cap is above water. If you turn the cap a lot of bubbles come out like it's under pressure.
Posted by mdomingue
Lafayette, LA
Member since Nov 2010
30347 posts
Posted on 8/22/17 at 8:43 am to
quote:

I think the builder referred to the unit as a sewage treatment plant not a septic tank.
If you can get the name of the company/installer of the system, they are probably the people to call.

I would expect it to have at least one sump pump with a float switch. That switch or pump may be bad.

I'd also verify that you have power to the unit, may just be a tripped breaker.

Good luck.
Posted by Kingpenm3
Xanadu
Member since Aug 2011
8967 posts
Posted on 8/22/17 at 8:44 am to
quote:

Tank may have sunk



Water table up so high that it can't drain?

Posted by BeerMoney
Baton Rouge
Member since Jul 2012
8376 posts
Posted on 8/22/17 at 11:26 am to
The aerator pump or whatever is humming. It has an alarm that goes off when it gets touched. I know because I've tripped it. I don't think there's actually a pump in the tank. It's just a big tank in the ground to my knowledge.

OK so I get the guys contact information and throw his name in Google. A guy named Ted Hebert from Baker. Nothing but a long line of complaints on this guy. Plus he's out in Baker where I'm in Ascension. Any reason I would prefer the original installer over another?
Posted by mdomingue
Lafayette, LA
Member since Nov 2010
30347 posts
Posted on 8/22/17 at 12:10 pm to
quote:

Any reason I would prefer the original installer over another?




Other than familiarity with the particulars of your equipment, no, unless it is under warranty.

quote:

I don't think there's actually a pump in the tank. It's just a big tank in the ground to my knowledge.


It could be, but a lot of the designs for these units I've seen have a settling compartment with a pump to pump it down after it reaches a specific level.

But yours could be designed to essentially spill out once a certain level is reached in the tank. If that is so, the perhaps your anti back flow is clogged or or the piping out. If it is an overflow it is gravity fed out, so if the tank sunk or even shifted to one side, it may affect the units ability to get rid of the water.
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