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Older ppl in the workforce who aren't computer literate at all

Posted on 11/24/15 at 2:20 pm
Posted by 7thWardTiger
Richmond, Texas
Member since Nov 2009
24670 posts
Posted on 11/24/15 at 2:20 pm
Does this annoy the shite out of anyone else!? Holy shite, one of my coworkers is so computer illiterate and it disturbs my workflow because I constantly have to go over to her desk and help her. I can understand if it was excel, or PowerPoint or some other decently complicated program that most would have a problem with, but it's elementary shite like downloading and attaching documents to emails, locating and saving word documents, and other simple operations like that. She's a sweet old lady, and I don't necessarily want her to lose her job or anything, but holy frick, her ineptness is really causing an issue in the office.

Anyone else dealt with this type of situation in the office and how did you handle it? HR? Pulling the employee to the side?
Posted by tigerinthebueche
Member since Oct 2010
36791 posts
Posted on 11/24/15 at 2:22 pm to
Lol at you for doing her work. Sucker!
Posted by LSUBoo
Knoxville, TN
Member since Mar 2006
101919 posts
Posted on 11/24/15 at 2:22 pm to
quote:

her ineptness is really causing an issue in the office.


Sounds like a valid reason for someone to lose their job.



And yes, I deal with it all the time, and it annoys the shite out of me.
Posted by BigPerm30
Member since Aug 2011
25921 posts
Posted on 11/24/15 at 2:22 pm to
There's no time for that shite in my work place. I'd just fire their old arse. It's completely incompetent in this day and age to not be able to use a computer.
Posted by Marty McFrat
Arkansas hell
Member since Feb 2011
14827 posts
Posted on 11/24/15 at 2:24 pm to
Sounds like the hiring standards for your position is very low
Posted by Perrydawg
Middle Ga Area
Member since Jan 2014
4769 posts
Posted on 11/24/15 at 2:24 pm to
We have an older gentleman that has been with the company for 50 some odd years who handles putting our safety paperwork into our database. I would not say the he is computer illiterate, but he does have trouble with the basic functions. He takes a lot of the BS paperwork off of my desk so I cannot be too mad. I show him how to do things and he writes down the process, but a week later he is asking me the same thing, but I just learn to deal with it because he only works 8 hours a week. He did almost have a breakdown when we got him a new computer running windows 7, when he had been using XP for years.
Posted by SG_Geaux
Beautiful St George
Member since Aug 2004
77975 posts
Posted on 11/24/15 at 2:26 pm to
Must be a white lady.
Posted by Fewer Kilometers
Baton Rouge
Member since Dec 2007
36050 posts
Posted on 11/24/15 at 2:27 pm to
I had a coworker asking for help... I Control-C'd and Control-V'd some text around his word document and he went, "Wait. What did you just do." I said, "cut and paste" and his head exploded.

He had spent the last decade transcribing info from one document to the other instead of cutting and pasting paragraphs of info.
Posted by BROffshoreTigerFan
Edmond, OK
Member since Oct 2007
10004 posts
Posted on 11/24/15 at 2:31 pm to
Whenever I have to deal with someone like that, if it can be done, I write a script for whatever they're trying to do so I can automate the process. They usually get confused that something like that can be done, and don't ask for help anymore if you prove their existence can be wiped with a process.
Posted by ShoeBang
Member since May 2012
19358 posts
Posted on 11/24/15 at 2:31 pm to
In our sales group, we have a daily "score" of our orders and how they were entered into the system. If there is one thing off, the whole group knows who did it and on what order. Same guy every day. About 62 yrs old. At least one mistake and it is always with coding how the order is filed. Claims he doesn't understand how it happened. Every day. Boss coaches him up almost daily.
Posted by RebelOP
Misty Mountain Top
Member since Jun 2013
12478 posts
Posted on 11/24/15 at 2:32 pm to
I laugh at the ones that still type with their index fingers.
Posted by mauser
Orange Beach
Member since Nov 2008
21568 posts
Posted on 11/24/15 at 2:33 pm to
My favorite. About a decade ago our secretary put in an IT request to change the colors on her screen saver.
Posted by zmanthetigerfan
Prairieville, LA
Member since Oct 2015
889 posts
Posted on 11/24/15 at 2:33 pm to
My experience with people like this is not that they cant learn, its that they don't want to. If it does indeed impede your workflow, get rid of her plain and simple.
Posted by AlxTgr
Kyre Banorg
Member since Oct 2003
81627 posts
Posted on 11/24/15 at 2:34 pm to
quote:

Does this annoy the shite out of anyone else!?
No, that's what I pay my staff for. I do not have time for that. It's beneath me anyway.

I just typed that with a combination of fingers and thumbs that makes no sense whatsoever.
Posted by VermilionTiger
Member since Dec 2012
37583 posts
Posted on 11/24/15 at 2:37 pm to
Posted by RogerTheShrubber
Juneau, AK
Member since Jan 2009
260483 posts
Posted on 11/24/15 at 2:37 pm to
What kind of place hires people like this?
Posted by GreatLakesTiger24
One State Solution
Member since May 2012
55616 posts
Posted on 11/24/15 at 2:38 pm to
quote:

He had spent the last decade transcribing info from one document to the other instead of cutting and pasting paragraphs of info.



i know these things don't come so easy to people from older generations, but wow. he must not have been very bright.
Posted by CptBengal
BR Baby
Member since Dec 2007
71661 posts
Posted on 11/24/15 at 2:39 pm to
quote:

excel, or PowerPoint or some other decently complicated program


Posted by NoHoTiger
So many to kill, so little time
Member since Nov 2006
45736 posts
Posted on 11/24/15 at 2:39 pm to
I have one, my age actually, who screws up word docs 6 ways from Sunday and just sends to me to fix. We have several who insist they have always opened pdfs thru word and get upset when we tell them that no, they haven't. All are VP and above.
Posted by 7thWardTiger
Richmond, Texas
Member since Nov 2009
24670 posts
Posted on 11/24/15 at 2:43 pm to
quote:

Sounds like the hiring standards for your position is very low


That's the thing, she was hired for this shite!! She's technically my assistant. Company wanted someone older and she retired after 30 years of service with the DHS and was wanting just a part time job to keep her mind fresh. She thought her job consisted of answering phones, organizing files, etc; and for the most part, that is true. But we communicate pretty much entirely through email at my company and she's supposed to be able to receive files via electronic mail, edit documents, and resend them.
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