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Need Help: Silent Generation using a smart phone...

Posted on 11/12/22 at 6:44 pm
Posted by lz2112
Largo, Fl
Member since Oct 2019
1172 posts
Posted on 11/12/22 at 6:44 pm
My 80 year old Mom had to replace her phone a few weeks ago with a Motorola Edge, same phone I have.

She has early Parkinson's, IOW occasional tremors, that makes using phones difficult.

But she keeps turning her phone into Do Not Disturb mode, which I can't do without deliberate swipes.

Does anyone have any idea how she could accidently be setting her phone to DND? It's a big problem for me since I live less than a mile away and her friends and my sister freak when she doesn't answer the phone, so I have to go check, and turn DND off her phone.

It got me this week when after a night with Nicole I called and it went to voicemail. Really didn't want to go out into 40mph winds to find out she hadn't even noticed the storm.

Is there a way to accidentally place a Moto Edge into Do Not Disturb by someone with tremors?
Posted by Napoleon
Kenna
Member since Dec 2007
69097 posts
Posted on 11/12/22 at 6:49 pm to
Honestly you got her the wrong phone. Go back and get her this one.


LINK
Posted by DoUrden
UnderDark
Member since Oct 2011
25965 posts
Posted on 11/12/22 at 6:50 pm to
My mom has Parkinson's, the tech knowledge will get much worse, my mom used to order a pizza online, now she butt dials me because she doesn't know who called her.

I REALLY SUCKS, but this isn't a case of it gets better before it gets worse.
Posted by WestSideTiger
Baton Rouge
Member since Jan 2004
3548 posts
Posted on 11/12/22 at 6:53 pm to
Posted by UndercoverBryologist
Member since Nov 2020
8077 posts
Posted on 11/12/22 at 6:53 pm to
quote:

butt dials


Maybe this is the answer to the OP's question. Don't know my way around a Moto Edge, but maybe it's a butt dial thing where the she's activating it be sitting on it just the right way.

Edit: When you have an incoming call on a Moto Edge, is there a "Do Not Disturb?" prompt that pops up, and does the setting stick even for all future incoming calls unless deactivated?
This post was edited on 11/12/22 at 6:58 pm
Posted by lz2112
Largo, Fl
Member since Oct 2019
1172 posts
Posted on 11/12/22 at 6:57 pm to
quote:

Honestly you got her the wrong phone. Go back and get her this one.


LINK


If she saw the word Alzheimers assosiated with anything I bought here, she would freak the frick out. And the last phone she had was a simple one, but she wants to text, email, photo share, etc.

Sometimes I wonder if she's just frickin with me for things I did 40 years ago.

Posted by CocomoLSU
Inside your dome.
Member since Feb 2004
150749 posts
Posted on 11/12/22 at 6:59 pm to
quote:

after a night with Nicole

Posted by lz2112
Largo, Fl
Member since Oct 2019
1172 posts
Posted on 11/12/22 at 7:02 pm to
quote:

Good clues here on Motorola website


I Googled the wrong thing.

Thank You!!!!!!

I see how she is doing it now. And it shows how detached I've come from technology. How I missed that I have no clue.

God Damn I'm feeling old...



This post was edited on 11/12/22 at 7:04 pm
Posted by Rand AlThor
Member since Jan 2014
9438 posts
Posted on 11/12/22 at 7:02 pm to
quote:

She has early Parkinson's


I had a grandma with Parkinsons who I spent time with every single day trying to teach her to use a phone, I tried to make it as simple as possible, simply didn't work

I'd look into one of those Senior friendly phones
Posted by armsdealer
Member since Feb 2016
11504 posts
Posted on 11/12/22 at 7:04 pm to
quote:



If she saw the word Alzheimers assosiated with anything I bought here, she would freak the frick out.


RAZ has a link on their website to HUNDREDS of accessibility apps. I am sure you can find one that doesn't offend her. My wife's father in his 80's has an accessibility app on his phone and it is stupid simple to use but you probably should look through the options and pick something out that fits her.
Posted by Tvilletiger
PVB
Member since Oct 2015
4893 posts
Posted on 11/12/22 at 7:06 pm to
Consumer cellular is your friend here.
Posted by lz2112
Largo, Fl
Member since Oct 2019
1172 posts
Posted on 11/12/22 at 7:07 pm to
quote:

RAZ has a link on their website to HUNDREDS of accessibility apps. I am sure you can find one that doesn't offend her. My wife's father in his 80's has an accessibility app on his phone and it is stupid simple to use but you probably should look through the options and pick something out that fits her.


Thanks much.
Posted by sqerty
AP
Member since May 2022
4985 posts
Posted on 11/12/22 at 7:11 pm to
Some devices have the shittiest UIs. Go to any local att or similar store and ask. Sometimes they have ppl who actually might know and want to help regardless of service provider or phone. Might be easier than searching bullshite websites if not technically inclined.
Posted by CaptSpaulding
Member since Feb 2012
6507 posts
Posted on 11/12/22 at 8:23 pm to
Honestly I think something like this is one of the only remaining use cases for an old fashioned landline.
Posted by SG_Geaux
Beautiful St George
Member since Aug 2004
77977 posts
Posted on 11/12/22 at 8:27 pm to
quote:

But she keeps turning her phone into Do Not Disturb mode, which I can't do without deliberate swipes.


Maybe she doesn't want to talk to you
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