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Millennials are killing chains like Buffalo Wild Wings and Applebee's

Posted on 6/3/17 at 5:49 pm
Posted by Street Hawk
Member since Nov 2014
3459 posts
Posted on 6/3/17 at 5:49 pm
quote:

Casual dining is in danger — and millennials are to blame.

Brands such as TGI Fridays, Ruby Tuesday, and Applebee's have faced sales slumps and dozens of restaurant closures, as casual dining chains have struggled to attract customers and grow sales.

"Casual-dining restaurants face a uniquely challenging market today," Buffalo Wild Wings CEO Sally Smith recently wrote in a letter to shareholders.

According to Smith, these sit-down restaurants' struggles can blamed on the most-frequently besmirched generation: millennials.

"Millennial consumers are more attracted than their elders to cooking at home, ordering delivery from restaurants and eating quickly, in fast-casual or quick-serve restaurants," Smith wrote.

While blaming millennials has become a trend to the point of cliche in retail, Smith isn't wrong to zero in on younger customers' changing tastes as a major factor in casual dining's downfall.

Many of these options involve cooking at home. Grocery chains are increasingly competing with restaurants, thanks to lower prices and perks such as pick-up and delivery, new technology, and trendy features like wine bars and to-go meals. Plus, meal delivery kits such as Blue Apron are focused on getting millennials on a subscription plan that will convince them to stay in and cook a certain number of days a week.

Convenience is also a factor, both when it comes to delivery and speed of service. And casual dining chains are still playing catch-up with regards to delivery.

"The only part of casual dining that’s growing right now is the off premise side," said Bonnie Riggs, foodservice industry analyst for NPD, recently told Nation's Restaurant News.

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Posted by Cosmo
glassman's guest house
Member since Oct 2003
120172 posts
Posted on 6/3/17 at 5:49 pm to
Applebees can die in a fire
Posted by fightin tigers
Downtown Prairieville
Member since Mar 2008
73674 posts
Posted on 6/3/17 at 5:50 pm to
They should look into adding avocado toasts to their menus
Posted by Paul Allen
Montauk, NY
Member since Nov 2007
75148 posts
Posted on 6/3/17 at 5:50 pm to
I've always wondered how Baton Rouge sustains two Buffalo Wild Wings
Posted by AbitaFan08
Boston, MA
Member since Apr 2008
26537 posts
Posted on 6/3/17 at 5:51 pm to
I'm sure it has nothing to do with their food being complete shite.
Posted by LSUTigersVCURams
Member since Jul 2014
21940 posts
Posted on 6/3/17 at 5:51 pm to
BWW food is SO BAD. Sub- McDonalds level food.
Posted by northshorebamaman
Cochise County AZ
Member since Jul 2009
35464 posts
Posted on 6/3/17 at 5:51 pm to
99% of chain restaurants blow.
Posted by DavidTheGnome
Monroe
Member since Apr 2015
29139 posts
Posted on 6/3/17 at 5:52 pm to
This is a good thing yeah? Chains suck for the most part.
This post was edited on 6/3/17 at 5:52 pm
Posted by OMLandshark
Member since Apr 2009
108098 posts
Posted on 6/3/17 at 5:52 pm to
Finally we're good for something.
Posted by 420centraltime
Gump nation
Member since Feb 2013
959 posts
Posted on 6/3/17 at 5:53 pm to
Last two times I dined at Buffalo Wild wings the service was terrible and the food was mediocre for the price. Not sure millennials are to blame here.
Posted by GEAUXT
Member since Nov 2007
29212 posts
Posted on 6/3/17 at 5:53 pm to
quote:

TGI Fridays


Call me trashy, but their triple appetizer sampler thing is delicious
Posted by OMLandshark
Member since Apr 2009
108098 posts
Posted on 6/3/17 at 5:53 pm to
quote:

BWW food is SO BAD. Sub- McDonalds level food.


I lived out of a hotel for a little over a year. Buffalo Wild Wings was right next door. While I was at first happy about this, now the mere smell makes me sick.
Posted by Rize
Spring Texas
Member since Sep 2011
15754 posts
Posted on 6/3/17 at 5:53 pm to
Chili's is better than all of them.
Posted by Paul Allen
Montauk, NY
Member since Nov 2007
75148 posts
Posted on 6/3/17 at 5:54 pm to
quote:

BWW


It's bad. Really bad.
Posted by kywildcatfanone
Wildcat Country!
Member since Oct 2012
118922 posts
Posted on 6/3/17 at 5:54 pm to
I don't believe Millennials are cooking at home. Now eating their mom's cooking while living in their basements, yeah, I believe that.
Posted by GRTiger
On a roof eating alligator pie
Member since Dec 2008
62850 posts
Posted on 6/3/17 at 5:55 pm to
You're welcome.
Posted by PrimeTime Money
Houston, Texas, USA
Member since Nov 2012
27304 posts
Posted on 6/3/17 at 5:56 pm to
The CEO of both Applebees and Buffalo Wild Wings are women.

/thread.
Posted by Winston Cup
Dallas Cowboys Fan
Member since May 2016
65489 posts
Posted on 6/3/17 at 5:56 pm to
quote:


I've always wondered how Baton Rouge sustains two Buffalo Wild Wings

Really? My guess would be cultcha
Posted by Peazey
Metry
Member since Apr 2012
25418 posts
Posted on 6/3/17 at 5:56 pm to
quote:

Brands such as TGI Fridays, Ruby Tuesday, and Applebee's


All crap food, and the only reason I would eat at any of them is if I am traveling for work and one of them is convenient to my hotel or in the airport. Even then I am trying something local if it isn't too much hassle.
Posted by Spankum
Miss-sippi
Member since Jan 2007
55979 posts
Posted on 6/3/17 at 5:56 pm to
Honestly, that sounds like a bunch of bullshite to me. I travel a good bit for work and everyplace I go is jam packed with people at mealtime. The only places I see closing are chains whose food quality has just gone to absolute shite (i.e. Chili's, etc.). If you serve anything that is passable at a halfway decent price, there is no reason a restaurant should struggle.
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