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Started By
Message
Just in case you didn't know, Amazon officially sucks now.
Posted on 12/26/22 at 8:18 am
Posted on 12/26/22 at 8:18 am
Like millions of people, I got a couple of gift cards as presents this year. Went to use one for a few things for my truck. I have a Prime membership and always check the "Prime" box when I start my search for whatever I'm looking for. On Christmas Eve, I ordered 3 things. Got back home last night and check my Amazon account and noticed two of the three, were expected to be received on 1/3 so I cancelled them and looked for other things. Here's where it all goes off the cliff. Amazon only refunded me for one of the items. It took a few minutes just to find how to contact them, and I eventually started chatting with a real person after battling their stupid AI assistant. 30 minutes of "Give me a moment while I look into this", I finally get told I would receive the correct refund to the gift card in 3-5 days! I told the person that I also want to cancel the Prime membership. He said "Sure. one moment". As I'm waiting for his confirmation, I get an email saying my membership was cancelled effective 1/23/2023! All he did was turn off the auto-renew. I had a few more choice words, told him to stop it now and refund me according to their policy of dissatisfaction. Again he said "sure".
Went to Walmart's website and looked for the same items. They not only had them, but a couple of them were available to pick up at the store that is only 5 miles from my house. Free shipping on the others and the prices were cheaper. Moral of the story: Amazon isn't what it used to be, and is consistently getting worse.
Went to Walmart's website and looked for the same items. They not only had them, but a couple of them were available to pick up at the store that is only 5 miles from my house. Free shipping on the others and the prices were cheaper. Moral of the story: Amazon isn't what it used to be, and is consistently getting worse.
47
Posted on 12/26/22 at 8:19 am to greygoose
Please make this shareable
Posted on 12/26/22 at 8:20 am to greygoose
quote:
Went to Walmart's website and looked for the same items. They not only had them, but a couple of them were available to pick up at the store that is only 5 miles from my house. Free shipping on the others and the prices were cheaper. Moral of the story: Amazon isn't what it used to be, and is consistently getting worse.
Caveat emptor
Posted on 12/26/22 at 8:20 am to greygoose
Idiocracy was a prophetic documentary
Posted on 12/26/22 at 8:20 am to greygoose
Amazon stopped being worthwhile when they started charging taxes.
Posted on 12/26/22 at 8:21 am to greygoose
quote:
Give me a moment while I look into this", I finally get told I would receive the correct refund to the gift card in 3-5 days! I told the person that I also want to cancel the Prime membership. He said "Sure. one moment". As I'm waiting for his confirmation, I get an email saying my membership was cancelled effective 1/23/2023! All he did was turn off the auto-renew.
All of this is standard operating procedure. What are you so angry about?
Posted on 12/26/22 at 8:23 am to greygoose
Wanting china-made truck accessories is what caused this.
Posted on 12/26/22 at 8:23 am to greygoose
New to online buying i guess
Posted on 12/26/22 at 8:24 am to greygoose
If I can find what I need, I always buy things locally rather than Amazon…even if “locally” is Wal-Marks.
But Amazon has stopped Amazon deliveries in my rural area. Now, it’s FedEx, UPS, of our shitty USPS.
But Amazon has stopped Amazon deliveries in my rural area. Now, it’s FedEx, UPS, of our shitty USPS.
This post was edited on 12/26/22 at 8:26 am
Posted on 12/26/22 at 8:24 am to MoarKilometers
quote:Exactly! Now that I'm aware of how shitty they've become, I won't buy from them, pay their stupid membership fee, or give out gift cards to other people. Hope others do the same.
Caveat emptor
Posted on 12/26/22 at 8:26 am to 0x15E
Yeah other than him not getting his stuff quickly I don’t really get his other complaints.
Posted on 12/26/22 at 8:29 am to greygoose
You were buying items that are sold out at Amazon from a 3rd party. There's a whole industry around selling things for more once they sell out at Amazon. Walmart's website works exactly the same way. They just happened not to be sold out.
You should always check local since the convenience of shopping locally will go away if everyone only buys from Amazon.
You should always check local since the convenience of shopping locally will go away if everyone only buys from Amazon.
Posted on 12/26/22 at 8:32 am to greygoose
I am 3 buttons push away (on this computer in my pocket) from almost anything I could ever need for my life—will be on my doorstep in few days max.
Payment made, did not get out of my pajamas, no gasoline consumed / wear/tear on car, stress of bricks n mortar shopping, etc.
This sucks now?
Geezum.
Payment made, did not get out of my pajamas, no gasoline consumed / wear/tear on car, stress of bricks n mortar shopping, etc.
This sucks now?
Geezum.
Posted on 12/26/22 at 8:34 am to Sao
quote:Nope. Expecting customer service that is at least as good as 99% of other retailers, caused this. I can buy a gift card right now, and poof the money is subtracted from my account. Amazon can't even credit money back to their own gift card in a timely manner.
Wanting china-made truck accessories is what caused this.
Posted on 12/26/22 at 8:35 am to greygoose
quote:
Went to Walmart's website and looked for the same items. They not only had them, but a couple of them were available to pick up at the store that is only 5 miles from my house. Free shipping on the others and the prices were cheaper.
This will always be Amazon’s Achilles heel until Amazon has a warehouse and delivery network in every metro area.
Walmart will always have an advantage on day to day items, but if you’re looking for something odd or out of the norm Amazon for the win.
Posted on 12/26/22 at 8:35 am to Proximo
Amazon doesn't charge taxes, they collect the tax for your state/local government.
Posted on 12/26/22 at 8:37 am to greygoose
quote:
Amazon
quote:So you go from one a-hole to another. Go ahead, save your few dollars and keep supporting these clowns. You deserve every bit of the inconvenience
Went to Walmart's
This post was edited on 12/26/22 at 8:38 am
Posted on 12/26/22 at 8:37 am to BHS78
quote:
Amazon doesn't charge taxes, they collect the tax for your state/local government.
Who gives a frick, it’s semantics
Posted on 12/26/22 at 8:38 am to greygoose
Amazon’s amazing and your one situation does nothing to change it.
Posted on 12/26/22 at 8:38 am to tom
quote:
You were buying items that are sold out at Amazon from a 3rd party. There's a whole industry around selling things for more once they sell out at Amazon. Walmart's website works exactly the same way. They just happened not to be sold out.
You should always check local since the convenience of shopping locally will go away if everyone only buys from Amazon.
Reading comprehension isn't your strongest attribute, is it? I not mad about how quickly the items would arrive. I'm getting jerked around over the refund for items that still haven't shipped. Two items cancelled. Only one was refunded. 3-5 days to "fix" this.
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