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In Dash Cam Video, Uber CEO Argues With Driver Over Falling Fares

Posted on 2/28/17 at 11:14 pm
Posted by Street Hawk
Member since Nov 2014
3460 posts
Posted on 2/28/17 at 11:14 pm
quote:

There’s no question that it’s been a hard year for Kalanick and Uber—or really, a bad year compressed down into an awful three months. And it keeps getting worse. That pleasant conversation between Kalanick and his friends in the back of an Uber Black? It devolved into a heated argument over Uber’s fares between the CEO and his driver, Fawzi Kamel, who then turned over a dashboard recording of the conversation to Bloomberg. Kamel, 37, has been driving for Uber since 2011 and wants to draw attention to the plight of Uber drivers. The video shows off Kalanick's pugnacious personality and short temper, which may cause some investors to question whether he has the disposition to lead a $69 billion company with a footprint that spans the globe.

In an email to staff Tuesday after publication of this story, Kalanick apologized to Kamel for treating him disrespectfully. “To say that I am ashamed is an extreme understatement,” Kalanick wrote. “My job as your leader is to lead…and that starts with behaving in a way that makes us all proud. That is not what I did, and it cannot be explained away. It’s clear this video is a reflection of me—and the criticism we’ve received is a stark reminder that I must fundamentally change as a leader and grow up. This is the first time I’ve been willing to admit that I need leadership help and I intend to get it.”

LINK
Posted by Sterling Archer
Austin
Member since Aug 2012
7318 posts
Posted on 2/28/17 at 11:22 pm to
I was expecting way worse.
Posted by GREENHEAD22
Member since Nov 2009
19607 posts
Posted on 2/28/17 at 11:25 pm to
Uber has definitely taken a nose dive in quality of drivers and cost of service.
Posted by c on z
Zamunda
Member since Mar 2009
127413 posts
Posted on 2/28/17 at 11:48 pm to
quote:

Uber has definitely taken a nose dive in quality of drivers and cost of service.

There will always be a revolving door of drivers once they realize they don't make the money they thought they would. In some markets, you'd lose money doing this job part-time.
Posted by BayouBengals03
lsu14always
Member since Nov 2007
99999 posts
Posted on 2/28/17 at 11:53 pm to
quote:

Uber has definitely taken a nose dive in quality of drivers and cost of service.

Have their drivers become that shitty? I rode with Uber about 20 times while I was in Scottsdale last month and never had a single problem.

Never have any problems when I ride in Nola, either.
Posted by c on z
Zamunda
Member since Mar 2009
127413 posts
Posted on 2/28/17 at 11:54 pm to
You use Uber Black or something?
Posted by OysterPoBoy
City of St. George
Member since Jul 2013
35173 posts
Posted on 3/1/17 at 12:03 am to
quote:

There’s no question that it’s been a hard year for Kalanick and Uber


Karma. Maybe next time try standing for the anthem.
Posted by Ed Osteen
Member since Oct 2007
57490 posts
Posted on 3/1/17 at 12:06 am to
I had an uber driver a few weeks ago that picked me up in a single cab truck. He lit a cigarette and then asked me if it was cool. I was hungover and told him that it was not cool at all. He proceeded to tell me about his racist cousins bar outside of lake charles and grinding turkey meat.
Posted by athenslife101
Member since Feb 2013
18568 posts
Posted on 3/1/17 at 12:07 am to
I've had a few crazies the last couple of months. What's remarkable is all the crazies did the same exact thing, they turned to go across the river 5-6 blocks too early.

There's even been a couple who didn't seem like they could drive very well and I got a little uncomfortable.
Posted by Giantkiller
the internet.
Member since Sep 2007
20349 posts
Posted on 3/1/17 at 5:25 am to
quote:


He proceeded to tell me about his racist cousins bar outside of lake charles and grinding turkey meat.


Sounds like you got the coolest Uber driver of all time.
Posted by Jcorye1
Tom Brady = GoAT
Member since Dec 2007
71425 posts
Posted on 3/1/17 at 6:58 am to
First of all, Jesus H Christ I would never in a million years leak something like that. It's one thing to be a whistle blower, it's another to record convos and release them in spite.

Most of my Ubers have been fantastic, but more than once these past two weeks our ride would just cancel us after we waited for 10 minutes. Super frustrating.
Posted by Carson123987
Middle Court at the Rec
Member since Jul 2011
66436 posts
Posted on 3/1/17 at 7:00 am to
quote:

$69 billion company


Such an absurd valuation
Posted by Titus Pullo
MTDGA
Member since Feb 2011
28567 posts
Posted on 3/1/17 at 7:04 am to
quote:

absurd valuation


Agree. For that amount you would think Uber actually owned the vehicles.

They don't own anything other than the name, an app, and maybe a cpl servers.

More power to them.
Posted by thelawnwranglers
Member since Sep 2007
38790 posts
Posted on 3/1/17 at 7:06 am to
quote:

First of all, Jesus H Christ I would never in a million years leak something like that. It's one thing to be a whistle blower, it's another to record convos and release them in spite. 


I imagine Bloomberg paid him
Posted by kywildcatfanone
Wildcat Country!
Member since Oct 2012
119220 posts
Posted on 3/1/17 at 7:09 am to
quote:

$69 billion



Good grief, evaluations of companies have gotten stupid. There is no logic to this stuff anymore.
Posted by Samso
nyc
Member since Jun 2013
4730 posts
Posted on 3/1/17 at 7:15 am to
quote:


Uber has definitely taken a nose dive in quality of drivers and cost of service.


Huge difference between 5/4.9 stars and anything below that
Posted by drexyl
Mingovia
Member since Sep 2005
23066 posts
Posted on 3/1/17 at 7:19 am to
Man he was trying hard to make that three way happen.
Posted by Knight of Old
New Hampshire
Member since Jul 2007
10983 posts
Posted on 3/1/17 at 7:19 am to
Leader not listening to the rank and file. Not only not listening but refusing to listen and then arguing as if they are a direct report and berating them for being in disagreement.

That's pretty weak and immature. If I were sitting at the boardroom table or holding options to invest and the CEO/founder was exposed like this, confidence would not be my first response.
Posted by DuckManiak
Member since Nov 2011
3733 posts
Posted on 3/1/17 at 7:23 am to
I've only had one bad experience with Uber and that was in Nashville. I wouldn't even say it was that bad. Black guy who was a personal driver for a rich white guy gave us a ride to midtown. Apparently, rich white guy called his driver and needed to go somewhere. Black driver then complained about slavery. It was awkward as a white guy in his backseat.
Posted by goldennugget
Hating Masks
Member since Jul 2013
24514 posts
Posted on 3/1/17 at 7:25 am to
"Plight" of Uber drivers

LOL, its not supposed to be a full time job

I have taken Uber maybe 4 times in my life, each time I had a minority driver who barely spoke any english at all. Who knows if they even had a license. Knowing Uber and them being based in the Bay Area wouldn't be surprised if they let illegals sign up just so they could be "progressive"
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