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re: Help with understanding a New Orleans Entergy bill...

Posted on 9/17/21 at 6:36 pm to
Posted by lsujunky
Down By The River
Member since Jun 2011
2287 posts
Posted on 9/17/21 at 6:36 pm to
It could be like mine. We built a new house and had the permanent meter installed in March. We moved into the house in May and ever since the permanent meter was installed the bill says that it has been estimated. The total kWh’s use on the bill is 2900 the total on the meter it is 5400 so a difference of 2500 kWh used that I haven’t paid for. So as it figure I owe them about $400 when they finally bring their lazy arse out here and read my meter. I’ve called 3 times and sat on hold for over an hour each time and have never been able to talk to anyone about it. So this afternoon I decided to send them a frick your sorry arse company email to see if that gets them to correct their shite before it gets to be $1000 bill.
Posted by 9Fiddy
19th Hole
Member since Jan 2007
64266 posts
Posted on 9/17/21 at 7:07 pm to
quote:

Please help me understand how they come up with that charge

kWh use times the price per kWh that has been approved by the state. It also includes any fees and riders which pay for energy efficiency programs, previous storm recovery, vegetation management, etc.

Fuel charge is the per kWh charge for the fuel used to generate the electricity supplied by the RTO for your area.

Also, I’ve seen others say only the base rate is regulated. This is not true. Every charge to the penny has to be presented to the PUC and approved before being put on a bill. Even the bill design has to be approved.
Posted by Maytheporkbewithyou
Member since Aug 2016
12669 posts
Posted on 9/17/21 at 8:31 pm to
quote:

If people knew how much money Entergy wasted due to being able recoup their capital expenses, people would be furious.


Well, if you know, then why don't you tell us?
Posted by Garydawg
Nawlins
Member since Sep 2014
56 posts
Posted on 9/17/21 at 8:36 pm to
Does anyone realize what it costs to get the power back on after an event like hurricane ida? The cost of this is astronomical.
Posted by BeepNode
Lafayette
Member since Feb 2014
10005 posts
Posted on 9/17/21 at 8:45 pm to
quote:

And very little reward. Their ROI is capped at around 10%.



And? It's close to guaranteed money. If they screw up they just charge the customers more and there's nothing they can do about it. If their take is 10% then that's a lot more than I figured it was.
Posted by tgrbaitn08
Member since Dec 2007
146214 posts
Posted on 9/17/21 at 8:47 pm to
quote:

A friend's August bill was ridiculously high,


Which friend? Afaf
Posted by jimmy the leg
Member since Aug 2007
34967 posts
Posted on 9/17/21 at 8:49 pm to
Entergy customers want to know why they’re being fricked.

Entergy’s response...

Posted by Deaux boi
BFE
Member since Jun 2016
381 posts
Posted on 9/17/21 at 9:04 pm to
How else are the co-ops supposed to
recoup all the money lost?
Posted by jmon
Mandeville, LA
Member since Oct 2010
8464 posts
Posted on 9/17/21 at 9:07 pm to
The house I have in New Orleans was actually less, because no power for 12 days. That bill makes no sense.
Posted by Chicken
Jackassistan
Member since Aug 2003
22066 posts
Posted on 9/17/21 at 9:31 pm to
quote:

It’s how much energy used times the base rate.
no, the Electric Base Rate Charge is a flat number… There's no calculation to it on the bill. How is that number determined?
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