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Started By
Message
Ever had a groupon gone wrong?
Posted on 4/23/15 at 3:42 pm
Posted on 4/23/15 at 3:42 pm
I just did. Paid $69 for a groupon for chimney cleaning and inspection a month ago and called the company at the same time. He was booked solid until today so he finally came out this morning.
First he mocked me for not remembering the day (said he was 8 minutes away). I told him I scheduled it a month ago and that my wife was there but I was at work.
Then he gets to the house and gets pissed when my wife reminds him we used a groupon and wanted that service.
Then he proceeds to try to get another $100 to do the cleaning because the chimney 'hadn't been cleaned in a long time'.
I got on the phone with him and asked him for just the groupon deal..he gets really mad and says everyone else would charge $400 for this because my fireplace is open on both sides(wtf does that matter?) and its 'really dirty'.
I asked him for a refund of my groupon and he said 'thats not my business..call groupon and complain' and hands the phone back to my wife and walks out.
I've never had a shitty experience like this.
I called groupon and opened an incident with them because they typically only refund your money for 3 days after you accept the deal.
Has anyone else ever had a groupon scammer try to get more money out of you or deny the service you purchased?
First he mocked me for not remembering the day (said he was 8 minutes away). I told him I scheduled it a month ago and that my wife was there but I was at work.
Then he gets to the house and gets pissed when my wife reminds him we used a groupon and wanted that service.
Then he proceeds to try to get another $100 to do the cleaning because the chimney 'hadn't been cleaned in a long time'.
I got on the phone with him and asked him for just the groupon deal..he gets really mad and says everyone else would charge $400 for this because my fireplace is open on both sides(wtf does that matter?) and its 'really dirty'.
I asked him for a refund of my groupon and he said 'thats not my business..call groupon and complain' and hands the phone back to my wife and walks out.
I've never had a shitty experience like this.
I called groupon and opened an incident with them because they typically only refund your money for 3 days after you accept the deal.
Has anyone else ever had a groupon scammer try to get more money out of you or deny the service you purchased?
This post was edited on 4/23/15 at 3:44 pm
16
Posted on 4/23/15 at 3:45 pm to CAD703X
Good grief that guy sounds like a jerk.
This post was edited on 4/23/15 at 3:46 pm
Posted on 4/23/15 at 3:45 pm to CAD703X
They used to be really good about refunds but IDK these days.
Posted on 4/23/15 at 3:46 pm to CAD703X
Groupon sounds better than it is?
Posted on 4/23/15 at 3:47 pm to lsu480
quote:
They used to be really good about refunds but IDK these days.
the woman i spoke to said they were going to also contact the business owner (one man shop it sounds like) and get his comments.
i'd love to hear his explanation
Posted on 4/23/15 at 3:47 pm to lsu480
Sounds like he used groupon to get in houses to upsell
Posted on 4/23/15 at 3:47 pm to CAD703X
Should have used Amazon services
Posted on 4/23/15 at 3:48 pm to soccerfüt
I didn't know groupon was still a thing.
Posted on 4/23/15 at 3:48 pm to CAD703X
What do you know, CAD has issues with a company/provider of service.
Posted on 4/23/15 at 3:49 pm to CAD703X
The business owner will never refund it because Groupon takes 50% and then like 3% for CC fees so he only got like 47% of the $69 you paid. The guy needs to remember Groupon is great for building a customer base, its not a service to make a quick buck. The problem is he probably got so flooded he isn't making any money and doesn't have the capital to last long term, sucks he is stupid.
Posted on 4/23/15 at 3:49 pm to CAD703X
I've never purchased a service from Groupon because most seem like a bait and switch/hard upsell waiting to happen.
This post was edited on 4/23/15 at 3:51 pm
Posted on 4/23/15 at 3:50 pm to CAD703X
Use it all the time.. never an issue.
Posted on 4/23/15 at 3:50 pm to CAD703X
I paid for two super long, "heavy duty" Thunderbolt cables, and I could never order them. Eventually, it expired, and I never got them. They were only like 8 bucks each, but with the way my lady loses those things and takes mine without telling me, I'd love to have a few cheap ones lying around.
Posted on 4/23/15 at 3:50 pm to CAD703X
Don't ever use groupon for shite like this or movers. For those types of things, it's an invitation for these 2nd-rate companies to scam you and hang a shitload of charges on you.
Posted on 4/23/15 at 3:52 pm to Croacka
quote:
Should have used Amazon services
Didn't this launch like two weeks ago?
Its pretty empty right now but I'm excited about its potential.
Posted on 4/23/15 at 3:52 pm to Jamohn
quote:
Don't ever use groupon for shite like this or movers. For those types of things, it's an invitation for these 2nd-rate companies to scam you and hang a shitload of charges on you.
i found this out the hard way.
sad thing is, i've used it dozens of times in the past without problems for gutter cleaning, manicures (for the SO..ok for me) and a $20 chromecast last week.
this was a unique experience but a good lesson to research *WHO* is providing the service.
Posted on 4/23/15 at 3:53 pm to Jamohn
The owner turned down 6 billion from Google and it was less than 2 years from the day he started the company, probably the dumbest decision in the history of business. 
Posted on 4/23/15 at 3:54 pm to CAD703X
I'd call the company and complain about the sweeper. They will likely apologize and send a new sweeper out.
Posted on 4/23/15 at 3:54 pm to SouthOfSouth
quote:
I'd call the company and complain about the sweeper
he IS the company. in fact, when i brought up the groupon he said "which company was this listed under".
fricker.
he's full of scam.
Posted on 4/23/15 at 3:56 pm to CAD703X
you can always do a chargeback on your credit card. you usually have 90 days.
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