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Anyone here use ADP or Netchex? Couple questions...

Posted on 12/13/15 at 11:10 pm
Posted by Envy
Garden District
Member since Mar 2011
1941 posts
Posted on 12/13/15 at 11:10 pm
Mainly regarding their customer service and their mobile access/capability...

I would prefer to deal with this through email as I don't follow the board as regularly as I probably should outside of LSU baseball season.

Email me at: EnvyTD@gmail.com

Thanks and good night! :)
Posted by Will Cover
St. Louis, MO
Member since Mar 2007
38511 posts
Posted on 12/14/15 at 12:07 am to
ADP = large organization, no one on one customer service and product is lacking.

Netchex = small organization, one on one customer service and product built for web base services.
Posted by johnnyrocket
Ghetto once known as Baton Rouge
Member since Apr 2013
9790 posts
Posted on 12/14/15 at 5:31 am to
Adp has an option where I can let my employees go to it and look at their information, update their information, look at benefits, and then another one for pay stubs. It's pricey but I like it over small companies plus hr & payroll supervisors like it over smaller companies. Saves then time.
Posted by cuyahoga tiger
NE Ohio via Tangipahoa
Member since Nov 2011
5827 posts
Posted on 12/14/15 at 6:32 am to
We use ADP/workforce now. Pretty easy to navigate for employees. Request time off, pay stubs, change profile, benefits review.

Now, if only I could change my own pay, that would be a game changer.
Posted by MarlinMan
BSL
Member since Sep 2007
2533 posts
Posted on 12/14/15 at 6:54 am to
ADP has a lot more to offer than a smaller company like Netchex... Recruiting, Performance, Analytics and Benchmarking are all difference makers in my book. Plus, they have the resources to service and the new products I've heard that are coming out are pretty cool...
Posted by Meauxjeaux
98836 posts including my alters
Member since Jun 2005
39855 posts
Posted on 12/14/15 at 7:37 am to
Netchex is based in Mandeville.

Buy local baws.
This post was edited on 12/14/15 at 7:38 am
Posted by TheAlmightySmash
New Orleans
Member since Jun 2014
5479 posts
Posted on 12/14/15 at 8:32 am to
quote:

ADP

Only thing i've ever used and it's great
Posted by bootlegger
Ponchatoula
Member since Dec 2012
5332 posts
Posted on 12/14/15 at 8:35 am to
This will be week two with Netchex. Happy so far. They came out and walked me through every step... easy peasy
Posted by ihometiger
Member since Dec 2013
12475 posts
Posted on 12/14/15 at 8:40 am to
Our company left ADP and moved over to Netchex. Superior product at a more cost efficient price. A lot more innovation at Netchex than people might realize when comparing it to ADP.
Posted by MarlinMan
BSL
Member since Sep 2007
2533 posts
Posted on 12/14/15 at 6:47 pm to
ADP is in Metry baw...
Posted by MikeBRLA
Baton Rouge
Member since Jun 2005
16448 posts
Posted on 12/14/15 at 6:53 pm to
ADP's headquarters is in New Jersey
Posted by MarlinMan
BSL
Member since Sep 2007
2533 posts
Posted on 12/15/15 at 6:46 am to
Yep, you right... My company chose to go with the best solution that provided the most flexibility for growth and change.... That was ADP. Both products are great... Netchex is just geared for smaller companies... We have 250 employees and ADP fits us perfectly...
Posted by Will Cover
St. Louis, MO
Member since Mar 2007
38511 posts
Posted on 12/15/15 at 6:48 am to
quote:

Adp has an option where I can let my employees go to it and look at their information, update their information, look at benefits, and then another one for pay stubs. It's pricey but I like it over small companies plus hr & payroll supervisors like it over smaller companies. Saves then time.




Netchex has this built in to their platform.
Posted by Will Cover
St. Louis, MO
Member since Mar 2007
38511 posts
Posted on 12/15/15 at 6:50 am to
quote:

A lot more innovation at Netchex than people might realize when comparing it to ADP.


ADP is like the titanic (although not sinking). Large, but can't move quickly. They're platform was not initially intended to be web based. They use a lot of "bridges" to make their products communicate to one another, i.e. not seamlessly integrated.

Netchex is quick and nimble. Responsive. Platform developed to be web based. And they are constantly putting money back into research and development, along with great customer service.

This post was edited on 12/15/15 at 6:51 am
Posted by Will Cover
St. Louis, MO
Member since Mar 2007
38511 posts
Posted on 12/15/15 at 6:51 am to
quote:

ADP is in Metry baw..


No, they're located in Mandeville off Causeway.
Posted by MarlinMan
BSL
Member since Sep 2007
2533 posts
Posted on 12/15/15 at 9:14 am to
My mistake... I thought they were in one of the Lakeway buildings in metry... My bad. I do know that the ADP products that our company uses are all cloud based and integrated to one database... And ADP owns all of their products instead of using partners or resellers... Regardless... Both are good companies, just with different markets...
Posted by yellowfin
Coastal Bar
Member since May 2006
97615 posts
Posted on 12/15/15 at 9:17 am to
use ADP and hate them
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