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Airbnb now Using AI to Screen Renters and Cancel Reservations
Posted on 11/3/23 at 1:37 pm
Posted on 11/3/23 at 1:37 pm
quote:
Airbnb has implemented various measures to deter and prevent unauthorized parties. These include a global party ban, a restriction on one-night bookings for entire homes during certain periods, and a removal of guests and hosts who violate the rules.
However, these measures are not enough to stop all of the potential troublemakers. That’s why Airbnb has turned to artificial intelligence (AI) to help identify and block guests who are likely to throw house parties before they secure a booking.
https://www.foxnews.com/tech/ai-buzzkill-detects-rowdy-parties-airbnb-rental
quote:
By using AI, Airbnb says it has reduced the number of reported parties by 55% in the past two years. This helps protect the hosts’ properties and the neighbors’ peace and quiet. It also helps the guests avoid breaking the rules and facing penalties. Airbnb’s AI system is constantly learning and improving, as it gets more data and feedback from hosts and guests.
quote:
According to Airbnb’s CEO Brian Chesky, the company is using AI to analyze billions of guest arrivals and see which ones resulted in a party and which ones didn’t. The AI looks for patterns and signals that indicate a higher risk of a party booking, such as:
How recently the guest created their account
Whether the guest is trying to rent a property in the same town or city as the one where they live
How long the guest is planning to stay
Whether the booking is occurring during a festive period, such as Super Bowl weekend or New Year’s Eve
If the AI detects any of these red flags, it will either stop the booking or ask the guest for more information, until it either gets comfortable with them or doesn’t. The AI also verifies whether the listing pictures submitted by hosts match up with satellite images, to help weed out fake listings on the platform.
9
Posted on 11/3/23 at 1:39 pm to Shexter
This sucks for people but if you conduct yourself like an adult youll never come up in the results.
Posted on 11/3/23 at 1:39 pm to Shexter
Air bnb sucks too much now. I've gone back to hotels.
Posted on 11/3/23 at 1:39 pm to Shexter
Fees going up to pay for it. $170/night for 3 nights? That's going to be $1200.
Posted on 11/3/23 at 1:41 pm to Shexter
quote:
Whether the booking is occurring during a festive period, such as Super Bowl weekend or New Year’s Eve
Ummm yea. Not sure why booking a place during these events qualify as a red flag.
Posted on 11/3/23 at 1:51 pm to SlimTigerSlap
quote:
Ummm yea. Not sure why booking a place during these events qualify as a red flag.
It doesn't necessarily on the face of it. But if you book a 12 bedroom mansion 2 miles away from your stated residence for 1 night only on super bowl sunday, you don't think that it's probably likely you're throwing a massive party?
I'm not saying I necessarily like or agree with the general premise, but I mean I get it.
Posted on 11/3/23 at 1:51 pm to SlimTigerSlap
quote:
Ummm yea. Not sure why booking a place during these events qualify as a red flag.
Yep. Done alot of traveling on holidays and festive dates and never felt the urge to throw a party but im not looking at the data they are so who knows.
Posted on 11/3/23 at 1:52 pm to Shexter
AI is starting to be used in the gheyest ways
I can't even talk shite to hispanic dudes on Call of Duty anymore without getting cut off
I can't even talk shite to hispanic dudes on Call of Duty anymore without getting cut off
Posted on 11/3/23 at 1:58 pm to jizzle6609
Not true. I was shot down two weeks ago for trying to book a house for three families. I don’t drink. It didn’t like how many people and the fact it was for the eclipse next year
Posted on 11/3/23 at 2:00 pm to Shexter
This will be called racist very soon.
Posted on 11/3/23 at 2:03 pm to LSU Neil
quote:
Not true. I was shot down two weeks ago for trying to book a house for three families. I don’t drink. It didn’t like how many people and the fact it was for the eclipse next year
Exactly. They'll advertise a 12 bedroom mansion as accommodating for up to 15 people, but will reject you if you plan to take them up on that offer.
Posted on 11/3/23 at 2:07 pm to Shexter
Is that really "artificial intelligence"?
If date=SuperBowl and account.age<30d and account.city=booking.city
Then reservation.cancel
This is AI?
If date=SuperBowl and account.age<30d and account.city=booking.city
Then reservation.cancel
This is AI?
Posted on 11/3/23 at 2:07 pm to tigeralum06
quote:
This will be called racist very soon.
Prejudice. There is more to demographics than race. And if anyone of a certain demographic is impacted negatively because of compiled stats, then the system is as flawed as is human intuition.
Posted on 11/3/23 at 2:18 pm to SlimTigerSlap
quote:
Ummm yea. Not sure why booking a place during these events qualify as a red flag.
Because poor trashy apartment dwellers use air bnb houses to host parties
Posted on 11/3/23 at 2:38 pm to Porpus
quote:
Is that really "artificial intelligence"?
If date=SuperBowl and account.age<30d and account.city=booking.city
Then reservation.cancel
This is AI?
Yes. AI is just the new buzzword for simple algorithms. It makes news and people click on links with it in the title. (like we all just did)
Posted on 11/3/23 at 2:38 pm to Shexter
Last one I looked at was $175 per night. When I went to check out is what was $396.
Posted on 11/3/23 at 2:40 pm to Anonymous95
quote:
Last one I looked at was $175 per night. When I went to check out is what was $396.
Yep. Booked a condo in Fort Morgan for 3 nights. $450 a night, but the Airbnb fees and cleaning fees jacked it up to over $2,000.
Posted on 11/3/23 at 2:41 pm to jizzle6609
quote:
This sucks for people but if you conduct yourself like an adult youll never come up in the results.
Not how it works. It will block you if you're high risk.
It's like using your credit card in a foreign country. Your purchase will get blocked, even if it's legitimate.
Posted on 11/3/23 at 2:44 pm to Porpus
quote:
Is that really "artificial intelligence"?
If date=SuperBowl and account.age<30d and account.city=booking.city
Then reservation.cancel
This is AI?
Based on the article, it's nowhere near that simple.
They didn't analyze billions of records for a simple if-statement.
You're assuming they automatically cancel a reservation if all of those conditions are true. Sometimes they do, and sometimes they don't. That's why this is an AI problem.
This post was edited on 11/3/23 at 2:55 pm
Posted on 11/3/23 at 2:48 pm to Shexter
quote:
AI is just the new buzzword for simple algorithms.
This is not a simple problem at all. The article didn't say it was a simple rules-based system, it said that the algorithms take that data into account to make decisions.
Algorithms to detect fraud aren't simply "if purchase_amount > 1000 and country equals Russia, then fraud". There are countless patterns of data that the algorithms are trained on.
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