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Netflix issues lately

Posted on 8/12/17 at 3:33 pm
Posted by TigerLunatik
Baton Rouge, LA
Member since Jan 2005
93710 posts
Posted on 8/12/17 at 3:33 pm
Has anyone been getting the "we're having trouble playing this title right now" message a lot lately? We've had some router issues here and there lately and I'm trying to determine if it's my network or Netflix. Thanks.
Posted by chryso
Baton Rouge
Member since Jul 2008
11884 posts
Posted on 8/12/17 at 4:38 pm to
Anytime I have those issues they clear up when I reboot the router and the roku.
Posted by PhilipMarlowe
Member since Mar 2013
20519 posts
Posted on 8/12/17 at 4:50 pm to
Yeah but usually it's because of the built in app on my Samsung tv. Doing a proper restart of the tv usually fixes it.
Posted by TigerLunatik
Baton Rouge, LA
Member since Jan 2005
93710 posts
Posted on 8/12/17 at 5:31 pm to
I have a Samsung TV also and that's what I've been doing, but it's been almost everyday lately. I even do the network test in the Netflix app and get all green check marks. Been strange.

Thanks for the responses.
Posted by PhilipMarlowe
Member since Mar 2013
20519 posts
Posted on 8/12/17 at 7:26 pm to
Yeah that's strange. Mine usually just happens every couple of weeks or so. I can't remember if there's a way to uninstall the Netflix app in the Samsung OS and then just reinstall it, but if you can I'd try that.
This post was edited on 8/12/17 at 7:28 pm
Posted by TigerLunatik
Baton Rouge, LA
Member since Jan 2005
93710 posts
Posted on 8/12/17 at 8:18 pm to
It's probably the connection. Been having all kinds of issues with COX. I've been losing my internet connection to my modem once a day and having to reset the whole thing. Got all new equipment and 2 different techs out here to check it. Might be switching soon.
Posted by PhilipMarlowe
Member since Mar 2013
20519 posts
Posted on 8/12/17 at 10:31 pm to
Yeah that's frustrating. Good luck.
Posted by smkspy
Da filthy nasty dirty South; BR, LA
Member since Jul 2013
915 posts
Posted on 8/12/17 at 11:55 pm to
My folks are having the same problem with their Panasonic or maybe it is samsung...but something with the built in app is working incorrectly. Amazon videos work though so it must not be the connection.
Posted by SOLA
There
Member since Mar 2014
3336 posts
Posted on 8/13/17 at 5:27 am to
Yes, I've been having the same problem.
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