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Who is more valuable? A specialists or a "jack of all trades"?

Posted on 9/13/17 at 7:56 am
Posted by Salmon
On the trails
Member since Feb 2008
83579 posts
Posted on 9/13/17 at 7:56 am
Person A: Only knows 1 thing but knows that 1 thing more than anyone in the company.

Person B: Knowledgeable about every facet of the trade, but isn't an expert in any of them.

Who is more valuable to the company?
Posted by Retrograde
TX
Member since Jul 2014
2900 posts
Posted on 9/13/17 at 8:11 am to
Person A no contest
Posted by Simon Gruber
Member since Mar 2017
834 posts
Posted on 9/13/17 at 8:13 am to
A is the perfect worker bee.

B would probably make a good project manager.
This post was edited on 9/13/17 at 8:14 am
Posted by ldts
Member since Aug 2015
2677 posts
Posted on 9/13/17 at 8:15 am to
Depends on what the 1 thing person A knows is.
Posted by GeauxTigers777
Member since Oct 2007
1572 posts
Posted on 9/13/17 at 8:19 am to
I say person C: an expert of one thing but with a good working knowledge of a lot of things.
Posted by lnomm34
Louisiana
Member since Oct 2009
12610 posts
Posted on 9/13/17 at 8:30 am to
quote:

Person B: Knowledgeable about every facet of the trade, but isn't an expert in any of them.


In my world, it's Person B. Person B is able to identify when he/she needs assistance and knows where to find the expertise. Most tasks/assignments/projects can be completed without being an expert.

Person A would need to bring in expertise for everything except particular projects in which their specialized knowledge is applicable.
This post was edited on 9/13/17 at 8:32 am
Posted by notsince98
KC, MO
Member since Oct 2012
17995 posts
Posted on 9/13/17 at 8:41 am to
That depends on how you are defining "value."
Posted by Salmon
On the trails
Member since Feb 2008
83579 posts
Posted on 9/13/17 at 8:41 am to
the scenario which brought upon this question is that I work with a young coworker who has only done 1 thing for the 4 years she has been here and is getting frustrated about getting pigeon-holed in that one thing

I've tried to explain to her that she is now the expert in that role, but she is growing frustrated and feels like her career is suffering

in my office, I'm the "jack of all trades" guy, although I am the "expert" in a few areas for the office (not the company though) and she believes that I'm more valuable, while I keep telling her that he role is more valuable

although the if we ever lost the work she is doing, then her value diminishes greatly over night
This post was edited on 9/13/17 at 11:05 am
Posted by ldts
Member since Aug 2015
2677 posts
Posted on 9/13/17 at 8:50 am to
quote:

in my office, I'm the "jack of all trades" guy, although I am the "expert" in a few areas for the office (not the company though) and she believes that I'm more valuable, while I keep telling her that he role is more valuable


How important is that one thing she does to the business? Is it the primary job? Or is it something ancillary? I'm actually in kind of the same situation, I do one thing very well, but in my field that's a positive, being a "jack of all trades" is generally frowned upon.
Posted by LSUFanHouston
NOLA
Member since Jul 2009
37105 posts
Posted on 9/13/17 at 9:33 am to
I think you have to have both. Let me use my personal example.

I'm a CPA> I know a decent amount about a lot of areas of tax law. Enough to be conversational, and enough to know what to look for. Further, I am considered an expert in partnership taxation.

I have clients all over the map, but a lot of them tend to be partnerships.

In addition, whenever other people in the firm have really sticky partnership situations, I am almost always brought in to assist with that situation.

And, whenever I have a situation with one of my clients that I don't have a deep knowledge in, for example, payroll tax issues, I go and find a specialist to assist if needed. But I know enough about payroll tax issues to get the work started, and what kind of specialist I need to find.

For lower level positions, it's probably better to be a jack of all trades. I want a secretary who can do all manner of office work, not one that is awesome at writing letters but doesn't know how to use the phone system.

For higher level positions, being a specialist is great, if there is enough of a market for your specialty.

I can see where your co-worker feels the way she does. She may feel her opportunities are limited if there isn't much of a market for her specialty.

We see this a lot in the CPA world with Big Four. Someone will go work for a Big Four firm for 5 years and become an amazing expert at some tiny provision about tax law. But there are few clients and firms who need that speciality. They have absolutely no broad base of knowledge, so when they try to transition to a smaller firm, they are lost. The good news is that they generally are smart enough to pick it up eventually, but they are behind compared to their peers.

And before any Big Four people out there downvote me... you know I am speaking truth.
Posted by notsince98
KC, MO
Member since Oct 2012
17995 posts
Posted on 9/13/17 at 10:50 am to
She is right to be concerned. If she gets laid off being an expert in only one small area greatly diminishes her chances of finding a job.
Posted by Salmon
On the trails
Member since Feb 2008
83579 posts
Posted on 9/13/17 at 10:59 am to
quote:

She is right to be concerned. If she gets laid off being an expert in only one small area greatly diminishes her chances of finding a job.



so the reason this conversation came up is the fact that we just laid off 2 people and we got the "make yourself too valuable to be laid off" speech from the CEO

thus the debate
Posted by lnomm34
Louisiana
Member since Oct 2009
12610 posts
Posted on 9/13/17 at 11:10 am to
quote:

we just laid off 2 people and we got the "make yourself too valuable to be laid off" speech from the CEO


Sounds like a fantastic place to work.
Posted by Salmon
On the trails
Member since Feb 2008
83579 posts
Posted on 9/13/17 at 11:26 am to
It is, generally

I didn't take the speech to be a threat of anything
Posted by notsince98
KC, MO
Member since Oct 2012
17995 posts
Posted on 9/13/17 at 12:52 pm to
So it sounds like in this situation, there is more value to her to be multi-faceted because she fears she might have to find a new job at some point in the near future.

In general, I think both are just as valuable as the other. I work at a large engineering firm and our project managers have to know a little about a lot and the content specialists have to know a lot about few things but both are super critical to executing projects correctly, timely and under budget.
Posted by GoldenSombrero
Member since Sep 2010
2651 posts
Posted on 9/13/17 at 1:15 pm to
Hard to say which is more valuable. But the most successful CEO's I've worked for/known I wouldn't classify as being an expert on anything, they generally know a lot about everything. In fact the CEO's I've known that were "experts" in their field weren't very good CEO's.

Really depends on the role. In sales I want a jack of all trades. Brain surgery; I want the best specialists in that area.
Posted by seawolf06
NH
Member since Oct 2007
8159 posts
Posted on 9/13/17 at 1:20 pm to
Person A in 9 of 10 situations.
Posted by J_Hingle
LA
Member since Jun 2013
5108 posts
Posted on 9/13/17 at 1:27 pm to
C- the person that has the closest relationship and kisses the arse of the person over A & B
Posted by LSUFanHouston
NOLA
Member since Jul 2009
37105 posts
Posted on 9/13/17 at 2:05 pm to
quote:


so the reason this conversation came up is the fact that we just laid off 2 people and we got the "make yourself too valuable to be laid off" speech from the CEO


Again, that can go in different directions.

If the skill this person possesses is rare and in high need in your company, that's great for her.

On the other hand, if the skill is rare but rarely used in the company, that can become a liability.
Posted by lynxcat
Member since Jan 2008
24149 posts
Posted on 9/13/17 at 4:15 pm to
Businesses generally run because of a lot of person A's

Leadership should be a lot of Person B's with an occasional topic they are deeply familiar with from prior roles.
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