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Opening an IRA at Vanguard

Posted on 1/3/17 at 9:58 am
Posted by bwallcubfan
Louisiana
Member since Sep 2007
38124 posts
Posted on 1/3/17 at 9:58 am
Setting up the wife with an IRA at Vanguard. I keyed in all her info and it said it couldn't open it at this time and needed further information through the mail. So I mailed them some paper work. Now they email my wife saying they still need more information.

Is it always this much of a headache to open an account? I get that this is sensitive information, but geez. Anybody else had this problem? Or is this just normal?
This post was edited on 1/3/17 at 10:00 am
Posted by Doldil
The Ham
Member since Jan 2010
6214 posts
Posted on 1/3/17 at 10:34 am to
I opened up a Roth IRA in about 3 minutes online with them...no issues at all.
Posted by bwallcubfan
Louisiana
Member since Sep 2007
38124 posts
Posted on 1/3/17 at 10:55 am to
That's what I thought too based on what people have said on here. I don't know what the problem is then.
Posted by TigerGrl73
Nola
Member since Jan 2004
21278 posts
Posted on 1/3/17 at 11:06 am to
No, it usually takes 5 minutes.
Posted by Fbohn1
Member since Jun 2009
213 posts
Posted on 1/3/17 at 12:09 pm to
On occasion - It was not the way for me. However, it was for my sister - I helped her set it up. Same deal, mail in paperwork and all. So I called and asked them about it.

Said they have 3rd party authenticity verification and if they can't verify, then you are required to do what you mentioned above - said this actually occurs for about 30% of their customers.

So as for the "is this normal" - according to them, yes about 30% of the time. As for the "why"? couldn't tell you.
Posted by bwallcubfan
Louisiana
Member since Sep 2007
38124 posts
Posted on 1/3/17 at 12:48 pm to
Gotcha....thanks
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