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Negotiating used vehicles on the phone
Posted on 10/20/16 at 8:27 pm
Posted on 10/20/16 at 8:27 pm
I've been trying to replace my truck for the past few weeks. One thing I've been running into is dealerships that aren't local not really wanting to negotiate via phone/email. It's always been "when can you come in." I try to explain that I'm a long distance customer and want to do some negotiating over the phone but must keep telling me the online price is the best price they can give which I don't believe. Any suggestions?
2
Posted on 10/20/16 at 8:31 pm to Glock17
I dealt with this. Just be patient. Let them know you're willing to travel and find the best price. Send them a link to a comparable vehicle in another location.
Just like you need to be okay with walking away from a lot. Be okay giving them your information and telling them to call/email back when they want to negotiate.
Just like you need to be okay with walking away from a lot. Be okay giving them your information and telling them to call/email back when they want to negotiate.
Posted on 10/20/16 at 8:32 pm to Golfer
quote:
Just like you need to be okay with walking away from a lot. Be okay giving them your information and telling them to call/email back when they want to negotiate.
That's what I've been doing. Luckily I'm in a position to where I don't need anything ASAP so I'm willing to wait for the right deal.
I gisss I'm not very patient and just ready to get it over with
you need to start that business up so I can pay you to do this for me This post was edited on 10/20/16 at 8:35 pm
Posted on 10/20/16 at 9:17 pm to Glock17
Talk to the internet manager or fleet manager, for one thing.
It's up to you to start negotiating with an offer. No one in sales is going to give you a "better price" without one.
The last three cars I've bought have been long distance via phone & email. It takes finding the right salesman, plenty are either behind the times or lazy.
It's up to you to start negotiating with an offer. No one in sales is going to give you a "better price" without one.
The last three cars I've bought have been long distance via phone & email. It takes finding the right salesman, plenty are either behind the times or lazy.
Posted on 10/20/16 at 9:46 pm to GaryMyMan
quote:
It takes finding the right salesman, plenty are either behind the times or lazy.
Yep. Had plenty that didn't call back, reply to email, or even bother to wiggle off their price when I told them I was going to buy the other vehicle.
Miraculously they all called me in the last 10 days as their vehicles are still on the lot and they've dropped the price.
Posted on 10/20/16 at 9:54 pm to Golfer
What are you looking for, if you dont mind me asking?
Our internet team has a set price on new vehicles (like so much above or below invoice, set by owner). But used cars, they say come in and see car and negotiate from there. They get paid for customer that shows on lot, so obvious this tactic does have more success to get you in, than if they give you discount but you have better price elsewhere, so they would rather have a chance of you showing than 0%. That is how most, if not all, internet/bdc departments are set up.
Our internet team has a set price on new vehicles (like so much above or below invoice, set by owner). But used cars, they say come in and see car and negotiate from there. They get paid for customer that shows on lot, so obvious this tactic does have more success to get you in, than if they give you discount but you have better price elsewhere, so they would rather have a chance of you showing than 0%. That is how most, if not all, internet/bdc departments are set up.
Posted on 10/20/16 at 10:24 pm to CoachRobertson
I was looking for a 4Runner. Bought it 2 weeks ago.
Posted on 10/21/16 at 8:09 am to CoachRobertson
quote:
What are you looking for, if you dont mind me asking?
Mostly F150's got to be crewcab, but I'd also consider other similar makes
Posted on 10/21/16 at 8:30 am to Glock17
I have one in stock. Email me: brobertson@leblancauto.com
This post was edited on 10/21/16 at 8:35 am
Posted on 10/21/16 at 9:14 am to CoachRobertson
quote:
I have one in stock. Email me: brobertson@leblancauto.com
I emailed you about that truck a week or so ago and never heard backPosted on 10/21/16 at 11:22 am to Glock17
Use this email, the other my yahoo email is locked and cant find a way to unlock it.
Posted on 10/21/16 at 11:26 am to CoachRobertson
I have bought my last 4 vehicles long distance and over the phone. I was very patient on my searches as I knew exactly what I wanted and the number I wanted to pay. Some people wouldn't deal with me, but I ended up getting what I wanted in the end. Just keep searching and trying to find someone who will work with you (assuming you are throwing out reasonable numbers).
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