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Started By
Message
Issues with Scottrade.com right now?
Posted on 8/12/14 at 11:58 am
Posted on 8/12/14 at 11:58 am
Anyone else have a Scottrade account and having any issues today? I logged on this morning and everything was fine. I didn't place any orders or anything either.
Here is the message I just got:
I'm assuming its some sort of system malfunction on there part and not an issue with my account.
Here is the message I just got:
quote:
Due to system issues, access to your Scottrade account is temporarily unavailable until approximately 2:00 p.m. EST. Orders placed this morning that resulted in an order ID were submitted for execution even though a confirmed report was not displayed. Please note that calling your branch office may result in longer than usual hold times. We apologize for the inconvenience and are committed to working with our clients on an individual basis to resolve any resulting issues.
I'm assuming its some sort of system malfunction on there part and not an issue with my account.
2
Posted on 8/12/14 at 12:31 pm to kennypowers816
Hmmmm, I received a message like that too. What kind of dumb shite is that? Couldn't they have done that last night?
Posted on 8/12/14 at 1:09 pm to TJG210
Same here.. obviously this isn't planned maintenance.
Posted on 8/12/14 at 2:01 pm to EventHorizon
Indeed.
Frustrating
quote:
UPDATED 2:25 p.m. EST We are delayed in restoring access to clients' accounts and are working as quickly as possible to correct the issues. We apologize for the inconvenience. Please contact your branch office for assistance.
Frustrating
Posted on 8/12/14 at 2:40 pm to kennypowers816
Mine says:
Currently, new orders, modified orders and cancelled orders are not displaying properly once entered. This is only a display issue. Orders are executing in a timely manner. If you receive an order ID, the order has been received even if it does not immediately display. Please use caution to ensure you are not entering duplicate orders. Please note if you contact your branch office with questions, you may experience longer than usual hold times.
Currently, new orders, modified orders and cancelled orders are not displaying properly once entered. This is only a display issue. Orders are executing in a timely manner. If you receive an order ID, the order has been received even if it does not immediately display. Please use caution to ensure you are not entering duplicate orders. Please note if you contact your branch office with questions, you may experience longer than usual hold times.
Posted on 8/13/14 at 10:18 am to Speck
Just logged in and got this:
Site access and trading have been restored for all clients. If you entered, modified or cancelled an order on Tuesday, Aug. 12 and received an order ID, your order should be displaying properly in your account. A small number of other orders are still being processed and will be posted to accounts as they are completed.
Site access and trading have been restored for all clients. If you entered, modified or cancelled an order on Tuesday, Aug. 12 and received an order ID, your order should be displaying properly in your account. A small number of other orders are still being processed and will be posted to accounts as they are completed.
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