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Ebay "Item not as described question"....

Posted on 10/4/12 at 4:23 pm
Posted by LasVegasTiger
Idaho
Member since Apr 2008
8067 posts
Posted on 10/4/12 at 4:23 pm
I just sold a brand new computer mouse, never been opened. The guy filed a claim saying item wasn't as described. Of course ebay always usually sides with the buyer. They concluded he could get full refund upon return of item.

So they held the payment until he returned it, I just got the box back and it's an empty box. I looked and he had only 5 feedbacks and 3 of those the person leaving feedback are no longer a member.

Anyone else had this happen? Can I counter claim back, so I don't have to refund the $80?

TIA
This post was edited on 10/4/12 at 4:33 pm
Posted by Rig
BHM
Member since Aug 2011
41856 posts
Posted on 10/4/12 at 4:25 pm to
Wow that's bullshite if its true.
Posted by tom
Baton Rouge
Member since Jun 2007
8158 posts
Posted on 10/4/12 at 4:28 pm to
Ebay is just one giant scam these days.
Posted by LasVegasTiger
Idaho
Member since Apr 2008
8067 posts
Posted on 10/4/12 at 4:32 pm to
quote:

Wow that's bullshite if its true.


Unfortunately it is. I just looked online and I guess this happens more than you would think. They have whole pages dedicated to "How to scam ebay sellers" hah

Sucks
Posted by rmc
Truth or Consequences
Member since Sep 2004
26523 posts
Posted on 10/4/12 at 4:32 pm to
quote:

Can I counter claim back, so I don't have to refund the $80?


Does this mouse give happy endings?
Posted by LasVegasTiger
Idaho
Member since Apr 2008
8067 posts
Posted on 10/4/12 at 4:40 pm to
quote:

Does this mouse give happy endings?


Would of been nice, probaly would of kept it. It was some Gaming Mouse I won at some raffle. Thought I might get $15 or so for it, was pumped when it sold for $80.
Posted by TheIndulger
Member since Sep 2011
19239 posts
Posted on 10/4/12 at 10:58 pm to
I mean, they hold the money until the item is returned. And it sounds like he didn't return the item. So you should get your money back.
Posted by nolanola
Member since Nov 2010
7582 posts
Posted on 10/4/12 at 11:31 pm to
Did he return it via USPS? Seems like that may be considered federal mail fraud, no?
Posted by Sheep
Neither here nor there
Member since Jun 2007
19500 posts
Posted on 10/5/12 at 9:45 am to
You're probably going to be out the money, ESPECIALLY if he used delivery confirmation on returning the empty box.

I used to do $2-3K a year in baseball card sales on eBay, but haven't sold there in almost two years, as this kind of BS became commonplace.

eBay is a cess pool now.
Posted by hiltacular
NYC
Member since Jan 2011
19679 posts
Posted on 10/5/12 at 9:59 am to
Craigslist is a better way to go these days.
Posted by Sheep
Neither here nor there
Member since Jun 2007
19500 posts
Posted on 10/5/12 at 10:25 am to
quote:

Craigslist is a better way to go these days.


Agreed. I use Craigslist for my other "areas of expertise." CASH, IN PUBLIC, IN PERSON, no exceptions is the way to go.

There are a couple of places online that I still sell baseball cards. My total sales numbers are 50% of what they were 5 years ago, but my headaches are 99.7% less. For something that is only a hobby for me, it's much smoother sailing than my last year on eBay.
Posted by LasVegasTiger
Idaho
Member since Apr 2008
8067 posts
Posted on 10/5/12 at 11:02 am to
quote:

You're probably going to be out the money, ESPECIALLY if he used delivery confirmation on returning the empty box.


Yeah, and he actually paid for the shipping at 3 pounds.

Posted by LSU1018
Baton Rouge
Member since Feb 2007
7222 posts
Posted on 10/5/12 at 11:04 am to
I mean I would at least file a complaint with eBay and definitely leave him horrible feedback
Posted by Sheep
Neither here nor there
Member since Jun 2007
19500 posts
Posted on 10/5/12 at 1:54 pm to
quote:

I mean I would at least file a complaint with eBay and definitely leave him horrible feedback


Can't leave a buyer negative feedback anymore.
Posted by LasVegasTiger
Idaho
Member since Apr 2008
8067 posts
Posted on 10/5/12 at 2:00 pm to
quote:

Can't leave a buyer negative feedback anymore.



Yeah that sucks.
Posted by Gujam8
Member since Jun 2010
2361 posts
Posted on 10/5/12 at 2:53 pm to
quote:

Yeah, and he actually paid for the shipping at 3 pounds.


I was about to tell you to check the weight/postage and go from there. Guess the guy covered his tracks.
Posted by foshizzle
Washington DC metro
Member since Mar 2008
40599 posts
Posted on 10/6/12 at 1:30 am to
This is precisely why I would never sell a < $100 item online. There are enough scammers that it just isn't worth the hassle.
Posted by gbftl
Baton Rouge
Member since Nov 2007
327 posts
Posted on 10/6/12 at 10:32 pm to
quote:

used to do $2-3K a year in baseball card sales on eBay


Hey Sheep what type of baseball card stuff you sell. Might be interested depending on what you got.
Posted by crosswood
ASCENSION PARISH BOYEEE !!
Member since Apr 2012
82 posts
Posted on 10/6/12 at 11:42 pm to
thats jacked up man ........... at least file a complaint or inform customer service
Posted by TiGeRTeRRoR
Member since Nov 2003
19883 posts
Posted on 10/7/12 at 12:16 am to
Hope you get your money back, but this is good info to have.

I sell stuff all the time on eBay and haven't ever had any problems, so I was completely unaware of this.
This post was edited on 10/7/12 at 10:09 am
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