how drunk was the employee?
was he really out of line?
Not really drunk, just careless.
She asked the customer, a small business owner, about a certain situation at his business regarding him getting paid by one of his customers so he could make his loan payment before the loan went delinquent. It was something like "Did ABC, Co. pay you yet?"
If she had done that with only the customer present it would not have been a problem. But they were standing in a small group with other people (not bank employees) who heard the exchange and it was out of line for her to do that.