I hear this a lot, but I travel maybe 3 - 5 times a year on various airlines (Usually Delta, United, US Airways)out of MSY and rarely hit much in the way of delays or problems since I don't check bags. I'm guessing the more you fly the more warts you'll see.
I have low standards for these trips anyways. Don't crash.
This post was edited on 4/8 at 12:27 pm