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Charles Schwab Customer Service
Posted on 6/27/16 at 8:15 pm
Posted on 6/27/16 at 8:15 pm
Never lets me down.
Had some issues with some fraudulent activity on my debit card. I called on Saturday they shipped me a new card. Today the fraud investigations analyst called me up, we discuss what might have happened, and they issued me a provisional credit.
There are drawbacks to not having a physical location to do banking, but Ive never had any issues.
Refreshing to deal with a company so eager to please their clients.
Had some issues with some fraudulent activity on my debit card. I called on Saturday they shipped me a new card. Today the fraud investigations analyst called me up, we discuss what might have happened, and they issued me a provisional credit.
There are drawbacks to not having a physical location to do banking, but Ive never had any issues.
Refreshing to deal with a company so eager to please their clients.
4
Posted on 6/27/16 at 10:52 pm to southernelite
Never had a bad experience with them, ever.
Granted, my checking account is through a local bank, but I would not expect anything different with schwab
Granted, my checking account is through a local bank, but I would not expect anything different with schwab
Posted on 6/27/16 at 11:16 pm to southernelite
Did you get to talk to chuck? tell him I said hello, will ya?
Posted on 6/28/16 at 7:22 am to southernelite
quote:I agree. Outside of Amazon, I don't know of a more customer service committed company.
Charles Schwab Customer Service
Never lets me down.
Posted on 6/28/16 at 8:40 am to southernelite
"Hi, this is Elise in Denver!"
Posted on 6/28/16 at 9:13 am to Lou Pai
quote:
Never lets me down.
Agreed.
quote:
Did you get to talk to chuck?
Actually, I did meet him although it was a good 20 years ago.
Posted on 6/28/16 at 10:46 am to foshizzle
i have been really pleased with schwab. Been using them for 20+ years, and have never had an issue.
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