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Numbnuts in the Ticket Office

Posted on 8/11/08 at 7:19 pm
Posted by noassatall01
Kenner, LA
Member since Apr 2005
206 posts
Posted on 8/11/08 at 7:19 pm
For a multi-million dollar operation, the ticket office sucks. Everytime you deal with them, no one knows anything. But that's not the point. Look at the back of your season tickets.We've incorrectly labeled the endzones - got them reversed.

Oh, well. We had a 50/50 chance if we were blindfolded, but had our eyes open and got it wrong.

Inept.
Posted by TigerBandAlumnus82
Pensacola,FL
Member since Jul 2007
3104 posts
Posted on 8/12/08 at 11:22 am to
The ticket office is part of the AD, isn't it? That's all that needs to be said. Major overhaul needed. Chronic incompetency at all levels of the LSU AD. E-mail Alleva with your complaints. I'm sure he'd like to know about things like this........
Posted by STBTigerr
Mandeville/New Orleans
Member since Jan 2007
5345 posts
Posted on 8/12/08 at 11:55 am to
I went to pick up my tickets for tulane last year and they were looking for them for 30 minutes. They brought two "managers" out and these guys looked no older than me(23). They told me I would have to pick up my tickets at the superdome before the game because they misplaced them. I was a little aggravated so to make it up to me they offered to switch my seats to the plaza level. I said ok, then they said I'd need to pay the difference in the cost of the seats, I was like what the hell. They didn't really try to make up for anything. I said nevermind I'll just get the tickets at the dome.
This post was edited on 8/12/08 at 11:56 am
Posted by mmacke3LSU
Baton Rouge
Member since Nov 2005
54 posts
Posted on 8/12/08 at 2:27 pm to
Joe Alleva laid off many of the non-student workers with college degrees and replaced them with student workers because he did not want to spend the money on competent workers.
Most of the graduates working there were working 60-70 hours a week during football season. Since my understanding is that student workers can work 20 hours a week max, it takes 3-4 student workers to do the job of 1 graduate. I don't see how 4 students can keep organized enough to keep up with LSU football tickets, especially when some just don't show back up to work because they don't get the football games off.
Posted by LSUFAN1111
Member since Sep 2006
628 posts
Posted on 8/12/08 at 8:07 pm to
WOW!! I'm glad they don't call you or go to your job and tell you how to do it.
Posted by Doc Fenton
New York, NY
Member since Feb 2007
52698 posts
Posted on 8/12/08 at 8:13 pm to
quote:

For a multi-million dollar operation, the ticket office sucks.


Supply shortages will do that. It's not like they have to hustle to increase ticket sales this season. They sort of sell themselves, no matter how shitty the service is relating to the transactions.

quote:

We've incorrectly labeled the endzones - got them reversed.




Does this mean that this season's tickets will become valuable collectors' items over the years, sort of like defective coins and stamps do?

Posted by Carlos Santannaclaus
Houston
Member since Jan 2008
3271 posts
Posted on 8/12/08 at 8:46 pm to
Actually, the field is correct. The ticket office has North and South reversed. My tickets are in 611 and opposite the purple end zone.

When you're facing North, West is supposed to be to your left. On the tickets East and West are correct, and the colors of the end zones are correct.
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