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re: LG Washer help - paging napoleon

Posted on 8/24/17 at 8:18 am to
Posted by RustyTiger
Daytona Beach, FL
Member since Jul 2005
958 posts
Posted on 8/24/17 at 8:18 am to
We had this with our top of the line LG. You could not do a load without it becoming out of balance then it would restart and repeat so washes took 1-2 hours. We gave it to church store after 13 months of total frustration. We ordered a Speed Queen and my wife loves it. It fills the tub with water and has never gone out of balance. LG is crap!
Posted by Napoleon
Kenna
Member since Dec 2007
69278 posts
Posted on 8/24/17 at 8:41 am to
top load machines it's the springs or the bearing. The Cabrio line it's almost always the bearing and with Korean units it's always the springs, well mostly if not always.

Samsung is the worst, they sent servicers info sheets on known issues, and in the washers it's like.
" if off balance, replace the springs, but not with stock springs but upgraded units"

Or

"If you see a machine with the pump on the tub, it needs to be relocated to the new position on the base"

Yet for both repairs the customer is 100% responsible.
I was complaining about samsung issues five years ago.
BUT...
The koreans are the fastest growing companies, in a few years LG or Samsung will be much more synonymous with appliances, than GE(worst brand) and Whirlpool (last all American brand, only top freezer fridges aren't made here).


Also machines now are very dissimilar from machines of ten years ago. Most washers have three computers and dryers two.
If you don't have a whole home surge protector, you need smaller ones on your appliances with computers.
This time a year I see one power surge fried appliance a day. (Bad weather, plus outages equals surges) and Entergy isn't responsible for surge related issues.
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