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re: Question about iphone replaced by insurace (Asurion)

Posted on 6/21/17 at 8:25 am to
Posted by BhamDore
Nashville
Member since Aug 2009
6294 posts
Posted on 6/21/17 at 8:25 am to
You can call asurion back within the 1st 7 days of receiving the replacement and say the 7 is not good enough and they will send a 7+ when one becomes available. Just say the screen is to small and it's not comparable to what you previously had. They will accommodate you.

If they are out of stock still, ask for what is called a purchase for reimbursement. You can buy the 7+ and they will mail you a check for the retail value minus the deductible.

Asurion is your only option. AT&T and Apple will do nothing to help.
This post was edited on 6/21/17 at 8:43 am
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